Hoteller i Cross Lanes

«This is a nice property that's clean, has good service, and the casino was bigger than expected. Was there on a Friday night and they had plenty of slots to choose from, plenty that were available, and a nice variety of table games with room to join. Service was mixed here with some being great and occasionally feeling ignored. All in all, we'd stay again as Charleston is a typical stopping point for us on road trips.»

«No issues»

«Hallways and stairwells were terrible. Rooms were basic. Smelled bad. Shouldn’t hold the Wyndham brand»

«Floor cleaning»

«Snack machine uncooperative»

«My room had a lose toilet and drywall was coming going down in the bathroom»

«The staff went above and beyond to make our stay special as it was our first family vacation. The hotel is very quiet - perfect for our newborn baby. The rooms are clean and spacious and parking is free! Can’t say enough good things about this place. We will definitely be back!»

«Staff was great. The hotel experience was fantastic for the price. Would stay here again.»

«Television stations were either without sound or in Spanish. Most of outdoor door card readers did not work. Outdoor trash cans were overflowing on to ground. Entire building had a strong smell of marijuana. Would not stay here again»

«Its definitely time to up grade bedding, new furnishings,pretty much everything needs updated »

«Quiet and convenient to restaurants and stores»

«We enjoyed our stay. The rooms were clean and the beds were comfortable. The staff was friendly and helpful. We had an issue and they resolved it quickly.»

«.»

«TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast ...

«Staff was friendly & room was clean. Perfect stay for us and our dog!»

«Good parking, great staff, good breakfast and good parking area.»

«The staff is always helpful and welcoming. My stays have always found the rooms and facilities clean and well kept. Though I left the room an hour before breakfast this time, the variety and quality of the food has always been excellent with every stay.»

«Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again»

«Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.»

«Hotel was clean, staff very friendly and helpful. The room itself was dated. The mattress on the pull out couch was awful (wicked thin and the couch itself was broken so when pulled out, the mattress inclined backwards instead of flat.) Draw in the bathroom was broken, so couldn't access the hair dryer or extra toiletries housed in it.»