Hoteller nær Kanawha County Public Library

«Thank you! Our stay was clean, and had everything we needed and more. The staff was especially kind as well.»

«NA»

«The breakfast was decent, and the staff putting it together were very friendly. There were a few issues here and there - an ice maker out of order (there were plenty of others in the hotel), some spots on the carpet. But overall, it was a pretty nice place to stay.»

«Floor cleaning»

«The rooms were nasty. Blood stains on the sheets in several. They actually had to up grade my room for the same price just to find a clean room.»

«Booked cause they had a pool and paid a higher price but when we arrived the pool had been permanently closed. It would have e been nice to know before booking that there was no pool.»

«Room were clean but the bathtub needs a little more bit cleaning»

«This is a great place to stop after a long drive. I was exhausted from a very stressful day and difficult week. When I entered the lobby, I was greeted with warmth and knew I made the correct decision stopping here. It was very clean, comfortable and safe.»

«We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.»

«This property was well managed and very clean. Breakfast was a nice start to the day. In a good area with restaurant options as well.»

«Nearby mall and sit down restaurant. Easy on/off location from interstate highways.»

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«No breakfast, but it wasn't far to find alternatives. You get what you pay for when we talk about room and neighbours..»

«Comfortable and clean suite, good beds, plenty of parking. But disappointingly no mask policy enforced, for staff nor guests, in the middle of a surging pandemic and in a state with low vaccination rates. Also, no breakfast served in the hotel on weekends.»

«The location was great and right across from the Coliseum and perfect for our needs. The hotel is in need of updating.»

«There was a dip in the bathtub that I kept slipping in while I was showering. Felt like this was a known problem as there was a safety railing in there. The staircase feels unsafe as it seems like it’s not part of the building once you enter. The elevators were breaking down and at one point only one elevator available while checking in. And there was no access to stairs from the outside of the building.»

«Great location, clean rooms, and incredible staff!»