Hoteller i Ciempozuelos

«Cojimos aposta la suite romantica con jacuzzi al llegar nos dan la llave en un sitio el apartamento en otro .el jacuzzi no funcionaba .llamamis y no nos cojen el telefono..y el aire acondicionado tampoco funcionaba con lo cual muertos de frio toda la noche .la bañera estaba sujeta el revestimiento con celo y las puertas comidas el marco por abajo .un desastre .queremos pones reclamacion pero no pudimos pues al dejar la llave no habia nadie »

«bad bad bad»

«No airport shuttle. The room vent had a weird smell. Smelled dirty just like the towels. No TV. No coffee or tea, even water. The room was very small and not soundproof. »

«Good hotel in the right location for a short trip to Madrid. Friendly staff, nice quiet room. Breakfast looks modest, but good options on the meny to order from the kitchen.»

«The location of the hotel is ideal and room quality is outstanding. The service was pretty good, although it is strange that there is no lobby, so it wasn't very cozy to stand in line, in a narrow hallway, waiting for reception, and it was a longer wait that I'm used to. I used the advanced check-in option, but it didn't save any time because there were so many people asking questions, or checking-in/out ahead of us in line. Great hotel, smartly designed, except our balcony door counldn't open ...

«Et fint hotell - spesielt beliggenheten. Rommene veldig bra - men savnet veldig vannkoker til kaffe og te. Personalet i frokostsalen kunne dårlig engelsk -mye surr med frokosten pga språkproblemer. »

«I had made a booking mistake and needed to move the booking to another date. The hotel had available rooms on the alternative date, but showed no customer service. You don’t want to come in a situation where you need service and flexibility in Icon Embassy Madrid. »

«Hadde et flott opphold her, hotellet ligger veldig sentralt til og rommet var pent og hadde alt jeg trengte. Hyggelige ansatte også»