Hoteller i Chester

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«Yes »

«Even though I made a reservation there was no room for me when I got there. The front desk was very rude, unhelpful and completely unapologetic. Very disappointing especially as I am a platinum Marriott member. »

«Check-in staff was very helpful»

«My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not ...

«yes »

«Yes»

«No pool. Elevator made sounds and shaky at times. Patched up parts of the room from repairs. Breakfast ok, has been better at other holiday inn hotels.»

«Upset about all of it»

«Room was not very clean. Place could use upgrades. They advertised breakfast but no such thing. Though it is not a big deal it is deceptively bad to do that. »

«It was clean but out of date wegot a handicapped room that we did not ask for. There was a vent in bathroom that makes so much noise »

«Good »

«Ok rom, litt kronglete med fullt av bagasje uten heis, veldig varme ganger. Selve rommet var ikke så ille, men badet var skittent og maling flasser fra taket og det ser ut som begynnende muggsopp ved den mørke flekken ved badekaret»

«Definitely needs updating. Staff is great, helpful but it’s very outdated. Many things including our room, paint peeling, discoloration. Bathroom looks horrible »

«The motel is extremly worn down and filthy. I would never recommend this to anyone. The showercurtain almost felt down and there were wholes in the bedsheets.»

«Clean, staff very nice and helpful during a very stressful situation. »

«Shower Door would not stay closed, had to jam it with a towel in order to shower without flooding the bathroom floor. Also, when checking in we were charged a previously undisclosed parking fee of $5.00, this for a large parking lot adjacent to a main highway.»

«Sketchy at best. At check-in, I had paid in full a week in advance for my entire stay, they said they overbooked the entire hotel and were demanding an additional seventy dollars per night just to check in. Classic bait-n-switch. The shift manager was only available by phone and she’s was extremely unprofessional. Then I had to demand to speak with the GM and he said to honor my reservation. »