Hoteller i Woodvale

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«Pool area was a disaster they only had one staff member cleaning up. Towels and dirty socks everywhere. Staff so nice but we had to leave our first room due to ants… pretty gross but next room was completely fine»

«Modern hotel with great amenities such as tesla charging, gym, outdoor patio with barbeque grill if needed. The staff was friendly and helpful with any questions. My wife and I loved the stay.»

«Hotel was well placed but common areas and rooms were dirty. Only one elevator was working. Staff were just so-so.»

«Well beyond our expectations, especially given the cost. Room was super clean and well appointed/updated. Corridors were a little dated but not bad at all. Most importantly for us since we were in a 26 ft U Haul, they had truck parking.»

«After having a great breakfast at another Holiday Inn Express we were expecting the same at this location. What a disappointment! There was very little food and what was available had not been kept hot. Cold sausage and cold, rubbery eggs. No potatoes, no oatmeal. The juice machine was out of order, so there was nothing to drink. Only one coffee dispenser was working and the line for coffee was endless. Since there is no in room coffee they could at least have some available in the lobby.  ...

«Clean»

«Great amenities!»

«Staff was extremely helpful and kind.»

«While the staff were extremely hospitable and helpful, the property was not cleaned properly. Outside of the construction, my room was not well cleaned and the property smells.»

«Solid place for a one night stay! Convenient to sites and restaurants and shopping!»

«We stay in hotels often and this one is a bit run down. It is connected with another hotel that you check in at, which is a bit weird. The part we stayed in had a very bad smell and the room was dirty. Wouldn’t stay again, would try somewhere else.»

«Clean room»

«One of the nicest airport hotels I have stayed at. The room was huge, clean and comfortable! Bar and restaurant open until 11pm. Nice exercise and pool. Starbucks in lobby area. 5 minute shuttle to airport. I will stay here again on future trips to the Richmond Va. area.»

«The tub plug broken and it takes a long time for it to drain before the next person can use it»

«the entire roof started to leak causing the hallway to become a river. had to deal with that and the sound of the staff trying to vacuum up the water. broken down vehicle right in front of the hotel where you pull up to check in... I would never stay there again»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

«The place was nice the Room was very clean. The breackfast was not very good.»

«Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently.»