4/10 – Dårlig
Ørjan
Reiste med familie
15. juli 2024
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing hotel.
When we arrived to the hotel we got a room that was dirty and crawling with ants, we tried to cancel our stay for the week due to unsanitary reasons and wanted to find alternative accomodation for the rest of our stay in Crete. The hotel staff was not willing to give us any refund but wanted to change us to a room they called an upgrade due to better view from the balcony. Same type of room and maybe a bit cleaner, but still not a room i would book again.
The hotel staff could with ease have put a smile on their face when encountering guests, but it seemed as if most of them couldnt be bothered,
The website states that the hotel have laundry service, but that is a third party service you have to order one day in advance.
Its kind of far away from the Agia marina main street, but it is a long and only up hill if you want to walk.
The restaurant/bar is expencive compared to other hotels nearby and not particulary good tasting either.
Breakfast is ok, a good variety of dishes and probably the best thing we experienced during our stay. The number of sunbeds by the pool is maybe 1/5th of the hotels guest capasity, so every morning there is a race to get the best spot, snooze you looze.
Pictures on the website seems to be fairly nice but is not honest, i guess the pictures are taken some years ago.
All in all, my experience with this hotel is that they do not live up to what they say in their hotel info on the website, and we will not come back again.
Ørjan
Bodde her 7 netter i juli 2024