Hoteller nær Chamorro Village

«The staff was very nice people, when I had a problem they took care of it right away 👍»

«Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way ...

«滞在中部屋の清掃は一度もなかった。 バスタオルは2日目にして希望したら交換してくれた。»

«Great customer service and very accommodating!»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«During the typhoon, they have no power to the rooms and no AC»

«Et lite litt slitt hotell, med hjelpsom service. Ryddig og rent. Var akkurat det jeg trengte.»

«The photos on Expedia were very misleading and did not match the actual room we received. The hotel was dirty, outdated, and not well maintained. To make matters worse, there was no hot water during our stay, which made the experience even more disappointing. The only reason I’m giving it a 3/10 instead of a 0/10 is because we stayed immediately after Typhoon Bavi. The hotel had electricity and working air conditioning while many places were still recovering, and I appreciate that. However, the ...

«Had a two night stay. When we left during the day, housekeeping came by. Noticed my dress was missing. Tried calling the front desk and was told they would call me regarding it. Still have not received a phone call. Found a dead cockroach as well. The sheets had stains on it. Horrible parking, no space and had to park in the mud»

«I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water.»

«Not a great breakfast.»

«フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。»

«The room was clean and well appointed and the staff were very accommodating. I stayed there right after typhoon Bavi. Thank you, Hyatt.»

«We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the ...

«투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다.»

«It was very clean, the kitchenette was also very nice. Plenty of space for luggage. Shuttle was also clean and was there early, the driver was also nice and helpful as well. The room I was in, the drain wouldn't really pop back up to drain, but it was still very good after a long day of traveling. Would definitely recommend staying at.»

«The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances.»

«Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really»

«台風の被害で自宅の停電が続いたため飛び石で2泊利用しました（中一日は別のホテル泊） エアコンは効きすぎるほど、シャワー等の水圧も良く、お湯モールしっかり出ました Wi-Fiもしっかり繋がり、快適にしごせました 朝食は直近のABCストアを利用 ローカルの家族が多く泊まっていて多少賑やかでしたが、気になって眠れないほどではありませんでした 建物も設備も古いので全てに満足したわけではないのですが、このような非常時に泊まるなら充分なホテルです ツーリストにこのレビューは役に立ちそうもないと思います»

«The whole place needs an upgrade.»