Hoteller nær Cannonsburg skiområde

«Yes»

«Didn’t have correct room type available. Room was not available until well after 4p. Once in room there was food in the refrigerator and dirty silverware in the sink. Had to wait for clean plates at breakfast. Front desk staff very slow and kept having to run up to rooms to check status. No manager was available to talk to until two days after our stay ended. Hilton Honors reached out and asked how our stay was going and I told them the issues and they simply said sorry I hope it gets better. ...

«The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members.»

«It’s so pretty. The materials they used are very high quality and there’s a great attention to detail. Our room was big and felt luxurious. The frittata at the Rix is not to be missed!!»

«The breakfasts were good»

«I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp ...

«The rooms were clean, the staff very friendly and the breakfast and dinner served daily was a plus!»

«This isn't a 3-star hotel. Seriously understaffed, so the one guy who does work at the desk is not very friendly. I got five packs of decaffeinated coffee in my room, no regular, and when I asked for it, I had to go to the lobby and he handed me two packs (I was staying two nights). They don't have a single extra pillow. No breakfast of any kind, the restaurant is supposedly temporarily closed, but it looks like it has been closed for at least 6 months.»

«The hotel has terribly rude staff who overbooked guests and offered no apology.»

«The hotel was very clean and well kept.»

«Clean»

«Breakfast was a bit of a downfall but excellent otherwise.»

«It was clean: tv was great, bathroom was nice and clean. Bedding with new. Breakfast was not bad.»

«yes»

«After a neighboring hotel messed up our reservation, they took care of us with a smile.»

«Excellent hotel to stay at, close to restaurants, stores for shopping, and easy access to highways. Facility was clean, and the rooms were spacious, clean and beds were comfortable. Definitely a place to stay at while in Grand Rapids.»

«Outdated, needs remodel, not worth the price paid for the room. They did not clean the room well. There was a trash bag left with stuff.»

«Looks sketchy from the outside but our room was clean and staff was nice and helpful.»