Hoteller i Busamana

«great place»

«Hvis du bil slappe av eller vil jobbe i ro, er dette hotellet noe for deg. Nesten alt er på plass: strand, restaurant, komplett afrikansk frokost 👍 og top serviceinnstilt personal. Overraskende at jeg ikke har noe å klage på:). »

«La chambre était propre et les personnels étaient très courtois »

«L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé  ...

«There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed »

«Home away from home »

«The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. »

«The staff are responsive and kind, the grounds are lovely, and the rooms were nice. »

«Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.»

«Un personnel très serviable et un service irréprochable »

«This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire ...

«Old school no elevator for family with kids »

«We were lucky enough to stay in Volcanoes Over View during our gorilla trekking visit. We were kindly met by Oliver and his team, and he made the experience 10/10, going above and beyond to make our visit as comfortable as possible. We were kindly upgraded to the tents. He was able to source gaiters and gloves for our treks at short notice. He provided delicious spicy tea in the evening and was patient enough to teach us the game of Igosoro. Anyone thinking of doing the Gorilla Trekking or ...