Hoteller i Busamana

«Very clean room and resort. The food and hospitality was great!»

«Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.»

«Really enjoyed staying here for a couple of nights . Conveniently located for a stay while visiting the beautiful gorillas of the nearby Volcanoes N.P. The staff was super nice, the tent was cozy and was surrounded by the gorgeous peaks of the 5 volcanoes. Food was good and the property dog friendly and cute. Couldn't ask for more.»

«Hvis du bil slappe av eller vil jobbe i ro, er dette hotellet noe for deg. Nesten alt er på plass: strand, restaurant, komplett afrikansk frokost 👍 og top serviceinnstilt personal. Overraskende at jeg ikke har noe å klage på:). »

«great place»

«Un personnel très serviable et un service irréprochable »

«There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed »

«This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!»

«Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’ ...

«The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. »

«Beautiful views of Lake Kivu. The staff were extremely helpful and friendly. We had a very relaxing stay. »

«I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! »

«L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé  ...