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Anmeldelser av Leonardo Royal Hotel Birmingham

4 out of 5
Leonardo Royal Hotel Birmingham
245 Broad Street, Birmingham, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 1153 av totalt 2117 anmeldelser." "
Rangering på 8 − Bra. 530 av totalt 2117 anmeldelser." "
Rangering på 6 − Grei. 222 av totalt 2117 anmeldelser." "
Rangering på 4 − Dårlig. 116 av totalt 2117 anmeldelser." "
Rangering på 2 − Forferdelig. 96 av totalt 2117 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Rune

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel and location
Had a great stay with nice hotel and location. Only bad experience was that I had to pay 10£ extra for one hour later checkout, even if I'm Gold Member here...
Bodde her 4 netter i april 2023

10/10 – Utmerket

Syed Waqas

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Amandeep Singh

Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

Anders

Likte ikke: Personale og service
Bodde her 1 natt i september 2022
Svar fra Joshua Fuoco Duty Manager den 11. sep. 2022
Good Afternoon Anders,Thank you for taking the time to leave us your rating.We apologise that your stay did not meet expectations but we do hope to welcome you back in the future.Warm RegardsJoshua FuocoDuty ManagerJurys Inn Birmingham

10/10 – Utmerket

Svend Owe

Bodde her 3 netter i mai 2022
Svar fra The team at Jurys Inn Birmingham den 20. mai 2022
Hello Svend Owe, thank you for taking time to leave a rating of your recent stay with us. We are delighted with the 10/10 and I hope we may be able to welcome you back again in the near future. Kind regards The team at Jurys Inn Birmingham

6/10 – Grei

Morten

Bodde her 3 netter i april 2022
Svar fra The team at Jurys Inn Birmingham den 9. mai 2022
Dear Morten Thank you for leaving a rating of your recent stay with us. I hope we will see you again soon. Kind regards The team at Jurys Inn Birmingham

10/10 – Utmerket

Trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quality hotel in Brum
Lovely stay at one quality hotel. The distance from all you need in Birmingham is close. The room, bed, shower and the breakfast was brilliant. The bar was open late. Service from staff was good.
Close from the hotel.
Bodde her 1 natt i november 2021
Svar fra Katariina Reissaar den 30. des. 2021
Dear Trond, Thank you for choosing Jurys Inn Birmingham and for taking your time to share your feedback with us! I am delighted to read that you enjoyed your stay in our hotel. Please be assured that we are continuously working on improving our services to provide you with even better experience next time. Once again, thank you for choosing Jurys Inn Birmingham and we hope to have the pleasure of welcoming you back in the nearby future. Kind Regards, Katariina Reissaar Front Office Manager

6/10 – Grei

sharlotte

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast
Bodde her 2 netter i mai 2024

8/10 – Bra

GS

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. Was in the heart of the city. Easy to walk to Bullring and other sites.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Antony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was excellent, the breakfast was really good,lots of choices, would recommend this place to anyone.
Bodde her 1 natt i mai 2024

6/10 – Grei

Paul

Ok
Bodde her 2 netter i mai 2024

8/10 – Bra

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very central
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful and clean hotel with helpful, and polite staff who made you feel welcome
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Clair

Reiste med partner
Likte: Fasiliteter
The hotel was lovely clean and friendly the staff were very welcoming
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 25. mai 2024
Good EveningThank you for taking your time in doing a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

Jonathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel , great location
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 24. mai 2024
Good AfternoonThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcoming you back in the futureKind RegardsRichardDuty Manager

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent position, very clean and tidy too
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 23. mai 2024
Good AfternoonThank you for taking your time in leaving a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 – Utmerket

Gina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel outside area around car park good do with some attention
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 23. mai 2024
Good AfternoonThank you for taking your time in leaving a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 – Utmerket

Keith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and welcoming staff
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 20. mai 2024
Good Evening Thank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcoming you back in the future Kind RegardsDuty Manager

8/10 – Bra

Jamie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Personally I think it’s expensive for what it is. I have stayed at nicer hotels that are cheaper. The biggest let down was the breakfast on the second day. My wife waited 20mins for an omelette, and not one member of staff cleared a table. When we left after breakfast there were 8 empty tables that hadn’t been cleared and re set! One can only assume that there was a staff shortage that morning. Apart from that the hotel was comfortable and clean.
Bodde her 2 netter i mai 2024
Svar fra Duty Manager den 14. mai 2024
Good Evening Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the future Kind RegardsDuty Manager

10/10 – Utmerket

abdi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best place to stay in for short trip
Bodde her 9 netter i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

4/10 – Dårlig

Frederick

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
What all travelers need to be aware of is, you'll have to include any guest you are expecting to see at the hotel as part of your booking if your guest is coming any time from 7pm because they deploy security guards at the entrace (forget about your access cards). And you will be checked in using a printed register from 7pm onwards each time you go in/out. Sad to say but worth mentioning for others to know and be aware.
Bodde her 1 natt i februar 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening I am sorry to read the review on your recent stay at Leonardo Royal Hotel Birmingham I will look into your review urgently and I would like to thank you for the information Kind RegardsDuty Manager

10/10 – Utmerket

Courtney

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay as always! Stunning hotel and staff are always willing to help. Only one thing that was disappointing was, our room was located near the cleaners cupboard we had a 2 night stay and both mornings were woke up by the loudness of the cleaners which was disappointing and meant that both mornings we were up at the crack of dawn way before our set alarms.
Bodde her 2 netter i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

10/10 – Utmerket

Mahnoor

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice location. Nice room. Bed could be bigger.
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

6/10 – Grei

Rachel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good size room and bathroom clean
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time in spending in a review on your recent stay at Leonardo Royal Hotel Birmingham Kind RegardsDuty Manager

10/10 – Utmerket

Sairah

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

6/10 – Grei

Tracey

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Great for being near canal side bars. Didn’t like double room with bed pushed up against wall…clearly enough room to put second bedside table and lamp Tv and air con didn’t work
Bodde her 2 netter i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking the time to do a review and feedback on your recent stay at Leonardo Royal Hotel Birmingham.I am sorry to read about the problems you had and I will be investigating the issues has a matter of urgencyOnce again I am sorry about the issues you had at Leonardo Royal Hotel Birmingham

8/10 – Bra

Carol

Likte: Personale og service og overnattingsstedets bygg og tilstand
Have used this hotel before and it is so convenient for everything we needed
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

10/10 – Utmerket

Carl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyable stay with welcoming staff.
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

10/10 – Utmerket

Nick

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So clean. Great location with easy parking. Good sized immaculate room. Comfortable beds. Staff kind and friendly and so helpful - one exception in the bar when we were served without eye contact, had to pour our own drinks and then the pay machine was simply thrust in our direction without even telling us the total.
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

6/10 – Grei

Hefin og Didcot

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 10. mai 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

2/10 – Forferdelig

Victoria

Reiste med familie
Likte ikke: Personale og service
Do not stay here unless you want to be kept awake all night by pounding night clubs/ drunk guests slamming doors. Also don’t expect to be served at the bar at all, as they’re unlikely to have most items on the menu & that’s if you’re lucky enough to get served.
Bodde her 1 natt i mai 2024
Svar fra Duty Manager den 5. mai 2024
Good AfternoonThank you for taking your time on reviewing the hotel on your on your recent stayWe look forward to welcoming you back in the near future

8/10 – Bra

Gordon

Forretningsreisende
Likte: Renhold og personale og service
Nice quiet rooms, comfy beds and breakfast.
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 5. mai 2024
Good Morning Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future

8/10 – Bra

Jana

Bodde her 1 natt i april 2024
Svar fra Duty Manager den 20. mai 2024
Good EveningThank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel Birmingham and we look forward to welcome you back soonKind RegardsDuty Manager

8/10 – Bra

Avtar

Bodde her 1 natt i april 2024
Svar fra Duty Manager den 16. mai 2024
Good Afternoon Thank you for taking your time on posting a review on your recent stay at Leonardo Royal Hotel BirminghamKind RegardsDuty Manager

10/10 – Utmerket

Mercedez-Jane

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Father stayed here, he loved it. Very comfy
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

ALISON

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
stayed overnight as was going to the Utility arena to watch Peter Kay, hotel really central 2 min walk to the arena plenty of bars restaurants near by. Excellent breakfast, staff excellent hotel spotless, parking on site, would recommend staying at this hotel.
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 – Forferdelig

Deri

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

Thomas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good Location and friendly staff. Room was Comfy and very clean too!
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

john

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Duty Manager den 14. mai 2024
Good Evening Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the future Kind RegardsDuty Manager

6/10 – Grei

Lloyd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

Jurgita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and clean hotel, staff was amaizing to breakfast excellent
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 – Grei

Sabrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 – Utmerket

Beverley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a really nice room, comfy bed. Check in was a big problem. We checked in advance, although I understand check in time is 3pm and we arrived at 12 noon, it would have been kind if staff could allocate us a room before 3pm as we were waiting all this time.
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 – Bra

Fiona

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel excellent, staff friendly and helpful breakfast awful
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 – Bra

Ada

Reiste med familie
Likte: Renhold og personale og service
Nice location
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 – Grei

Samuele

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms, good amenities, poor communication regarding restaurant lunch availability.
Bodde her 3 netter i april 2024
Svar fra Duty Manager den 23. apr. 2024
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 – Grei

Samuele

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The amenities and rooms are high standards, as expected. Parking space next to the building (extra charge), gym, hotel umbrellas available for rental and room upgrade received with Expedia Gold customers. We had troubles having lunch at the restaurant or bar, even though advertised as available from 12:00 everywhere in the hotel, so don't rely on that. Overall a mixed bag, good infrastructures with room for improvement on management.
Bodde her 3 netter i april 2024
Svar fra Duty Manager den 18. apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 – Forferdelig

Esin

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Someone broke into my expedia account and used my money to book 2 nights at this hotel. When I saw what's happening I called the hotel and expdia immediately to report while theif was still accommodating at the hotel. They didn't do anything about it. Since s/he already checked in they just let her stay and didn't refund my money. I highly believe that they are part of this scam. Don't stay here they can steal your card information and fraud you too.
Bodde her 2 netter i april 2024
Svar fra Duty Manager den 19. apr. 2024
Good Evening EsinI am sorry to hear about the experience you had via expedia.I have checked your reservation at the Leonardo Royal Hotel Birmingham and I can confirm we have not had your personal credit cards for the above reservation.I would strongly advise to contact the customer service at expedia about the problems you have hadKind RegardsDuty Manager

10/10 – Utmerket

Janet

Reiste med partner
Likte: Renhold og personale og service
Perfect for Symphony Hall excellent staff bedroom door looked as if it had been forced not a good loo. A little attention to detail around paintwork in bathroom would make a huge difference. These are small things but make a difference
Bodde her 1 natt i april 2024
Svar fra Duty Manager den 18. apr. 2024
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager