Lobby-lounge

Anmeldelser av Quentin XL Potsdamer Platz Hotel

Quentin XL Potsdamer Platz Hotel
Potsdamer Straße 76-80, Berlin, BE

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 115 av totalt 368 anmeldelser." "
Rangering på 8 − Bra. 124 av totalt 368 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 368 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 368 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 368 anmeldelser." "

7,8/10

Renhold

7,2/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Florence

Bodde her 4 netter i juli 2023

4/10 – Dårlig

Terje

Bodde her 3 netter i september 2023
Svar fra Quentin Hotels Team den 20. sep. 2023
Dear Terje,Thank you for your feedback. We hope to have you back in the future with improved services.Kind regards,

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Bodde her 6 netter i mars 2023
Svar fra Quentin Hotels Team den 11. apr. 2023
Dear Guest,Thank you for taking a moment to share your experience at Quentin Design Hotel.Kind regards,

10/10 – Utmerket

ANITA

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2023
Svar fra Reservation Team den 22. feb. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 – Bra

per Ivar

Bodde her 2 netter i desember 2022
Svar fra Reservations department den 3. jan. 2023
Dear Per,Thank you for taking the time to leave us a rating! We hope you enjoyed your stay in our hotel and we are open for any feedback on points where we can improve.

6/10 – Grei

Elin

Forretningsreisende
Likte ikke: Renhold
Greit hotell, men ikke value for money. Ingen ekstraservice som vannflasker på rommet, kun te og ingen kaffe ved vannkoker, heller ingen påfyll av teposer. Ingen treningsrom. Romprisen tatt i betraktning kan man enkelt finne bedre alternativer
Bodde her 4 netter i september 2022
Svar fra Quentin Hotels Team den 3. nov. 2022
Dear Elin, thank you for the time to leave a review. Your feedback is valuable to us and we apologise for possible inconveniences. Best regards, Quentin Hotels Team

8/10 – Bra

Sigrun

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Høstferie i Berlin
Vanvittig treg service på et ellers fint hotell. Mye for pengene. Sentral beliggenhet. Kun en kort spasertur fra Potsdammer Platz.
Bodde her 2 netter i oktober 2021
Svar fra Shezleen den 30. nov. 2021
Dear Sigrun Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Kind Regards Shezleen Quentin XL Hotel

10/10 – Utmerket

Besa

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt
Perfekt hotel og perfekt beliggenhet. Ekstremt fornøyd.
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Tor Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2019

6/10 – Grei

Tony

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Alt i alt bra.
Flott hotel og kjempe komfort på rom og ellers. Men lite smilende og imøtekommende personale. Koster lite å la besøkende føle seg velkommen. Flott beliggenhet om det er i den bydelen du ønsker å bo. Lite parkeringsplass på hotel, bør forhåndsbestilles. Men er ett parkeringshus 2 min unna.
Bodde her 1 natt i mai 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cool look, bad feel
The hotel itself had a fantastic design and look. Too bad that this great first impression was ruined by a warm room of 27 degrees and a terrible breakfast.
Bodde her 1 natt i mai 2019
Svar fra Reception den 26. mai 2019
Dear Guest, we are very sorry that you had to make this experience and we that you for your feedback. We are constandly looking for improvement and this helps use to improve. We hope you still had a great berlin experience and that we can welcome you soon as our guest again. Kind regards -Reception-

10/10 – Utmerket

Madeleine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mye for pengene
Fantastisk pent, moderne og sentralt hotell. Vi var helt overrasket over at det skulle være så fint til den prisen. Veldig behjelpelig og vennlig betjening. Noe dyr frokost og dårlige rutiner på daglig sjekk av rommene. Vi fikk beskjed om at vi måtte henge ut lapp om vi ville at noen skulle «make up my room», og gjorde dette den ene dagen før vi reiste ut uten at noen hadde vært på rommet når vi kom tilbake på kvelden.
Bodde her 3 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig stilig hotell, med store og flotte rom. Spesielt bad var bra.
Bodde her 1 natt i mars 2019

8/10 – Bra

Kristoffer

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2019

8/10 – Bra

Eberhard

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Ich hätte gerne ein Rechnung vor Ort bekommen.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Naphine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was modern and very beautiful i will be back again
Bodde her 1 natt i mars 2024

6/10 – Grei

leah

Bodde her 1 natt i mars 2024

8/10 – Bra

Robin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Für einen Kurztrip optimal geeignet. Gute Anbindung.
Bodde her 2 netter i mars 2024

6/10 – Grei

Cecilia

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic rooms and poor breakfast
Very nice rooms, sleeping was fantastic. The only thing that was very disappointing was the breakfast. They had no natural yoghurt, eggs were to hard boiled and green. We did not dare touch the pancakes, muffins and cream cheese as they seemed to return from the day before.
Bodde her 4 netter i februar 2024
Svar fra Reservations Department den 27. feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms to be very nice and that you had a fantastic sleeping experience during your stay.However, we apologize for the disappointment you experienced with our breakfast offerings. Providing a high-quality breakfast experience is important to us, and we regret that we fell short of meeting your expectations on this occasion.Your comments regarding the lack of natural yogurt, overcooked eggs, and the appearance of some items are concerning, and we will address these issues with our kitchen team to ensure improvements are made. Maintaining freshness and quality in our breakfast offerings is paramount, and we appreciate you bringing these concerns to our attention.We hope to have the opportunity to welcome you back in the future and provide you with an improved breakfast experience that matches the excellence of our accommodations.

8/10 – Bra

Katarzyna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Natalie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Raja

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel itself was great. Good breakfast (though not too many vegan options), the rooms are comfy and spacious, and the staff were very helpful. It's close to Potsdamer Plaza and the Bradenburg Gate, so all is good. I would suggest that they strengthen the wifi (it was weak in our room) and supply tissues in addition to toilet paper.
Bodde her 7 netter i desember 2023
Svar fra Flori F den 22. feb. 2024
Dear Raja,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you found our breakfast satisfying, rooms comfortable, and staff helpful.We appreciate your suggestion regarding the wifi strength and the provision of tissues in addition to toilet paper. Your feedback is invaluable, and we will consider it as we strive to improve our services.We're delighted that our convenient location near Potsdamer Platz and the Brandenburg Gate met your needs.If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you again in the future.Warm regards,Reservations Department

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great value but the service at the bar was not impressive
Bodde her 1 natt i desember 2023

8/10 – Bra

Jeanne Kongsted

Bodde her 3 netter i desember 2023

8/10 – Bra

Martina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

gözde

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Berlin
Oda cok guzeldi, yatak yattigim en konforlu yataklardan biriydi. Odanin buyuk olmasi ve calisma masasi ilekanepe olmasi da bizi epey rahat ettirdi. Otele ilk girerken baya siyah ve ic karartici gerek lobisi gerek odalara giden uzun kolidorlari. Bir de lobi ve kolidorlarda acayip bir koku mevcut, tabii asansorde de yumurta kokusu :/ ama tabii isletmenin binasi cok eski dolayisiyla Almanya yi iyi bilenler bilir boyle eski yerlerde genelde halilar degismezse koku sorunu giderilemiyor. Lokasyon olarak da cok iyi, biz yirumeyi sevdigimiz icin cogu yere yuruyerek gittik, ama yine de toplu tasima da kullanilabilir hemen otelin onunde otobus duragi var.supermarkete de 6 dakika yurume mesafesi. Yanindaki hirvat restoranti cok lezizdi, ilk gece arayis icine girmeniza gerek kalmaz yemek yemek icin. Calisanlarda iyiydi.
Bodde her 9 netter i november 2023

8/10 – Bra

Sascha

Reiste med partner
Likte: Personale og service
Wir finden es ist ein tolles Hotel mit sehr freundlichem, kompetentem Personal welches obendrein hervorragend English spricht! Für uns war die Unterkunft absolut ausreichen jedoch gab es schon einige Mängel. Ein gebrauchtes Handtuch unter dem Waschbecken, und auch Möbel mit schon sehr starken Abnutzungserscheinungen was vielen sicher nicht gefallen würde. Uns hat es weniger gestört, Aber wir waren auch nur eine Nacht dort.
Bodde her 1 natt i desember 2023
Svar fra Bahareh, Reservation Department den 15. des. 2023
Sehr geehrter Sascha,herzlichen Dank für Ihr freundliches Feedback. Es freut uns sehr zu hören, dass Sie unser Hotel und das Personal als freundlich und kompetent empfunden haben. Wir entschuldigen uns für die festgestellten Mängel, wie das gebrauchte Handtuch und die Abnutzungserscheinungen an den Möbeln. Ihre Anmerkungen sind für uns äußerst wichtig, und wir werden sicherstellen, dass solche Unannehmlichkeiten behoben werden.Wir hoffen, dass Sie trotz dieser Punkte einen angenehmen Aufenthalt bei uns hatten und würden uns freuen, Sie in Zukunft erneut als unsere Gäste begrüßen zu dürfen.Mit freundlichen Grüßen,

10/10 – Utmerket

angharad

Bodde her 3 netter i november 2023

10/10 – Utmerket

Tjerk

Good
Bodde her 2 netter i november 2023

6/10 – Grei

Nadine

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Irina

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Es war alles in einem gut.
Bodde her 1 natt i november 2023

8/10 – Bra

Frank

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ein gutes Hotel. Gut eingerichtet. Alles sauber. Jederzeit wieder.
Bodde her 1 natt i oktober 2023
Svar fra Nikta T den 9. nov. 2023
Dear FrankThank you for reviewing your stay with us and for being our guest.I am happy to see that you seem to have enjoyed your time with us and hope Berlin treated you nicely as well. Welcoming you back to our hotel in the future would be a pleasure.Kind RegardsReservation department

10/10 – Utmerket

Nicolaj Hein

Bodde her 5 netter i oktober 2023

4/10 – Dårlig

Casper

Likte ikke: Renhold, personale og service og romkomfort
Dårlig oplevelse...
Anmeldelse af Quentin XL Potsdamer Platz Hotel: Min kæreste og jeg havde desværre en skuffende oplevelse under vores nylige ophold på Quentin XL Potsdamer Platz Hotel. Det var en weekend, der desværre vil huskes for de forkerte grunde, og her er de tre mest markante problemer, vi oplevede: Problemer med værelseskortet: Da vi først ankom, virkede vores værelseskort ikke. Vi fik at vide, at problemet ville blive løst, men vi endte med at bruge en gammeldags metalnøgle under hele vores ophold. Dette var besværligt og irriterende, da vi havde forventet en mere moderne og bekvem løsning. Uønsket tidlig morgenvækning: Hver morgen blev vi vækket omkring klokken 9 af rengøringspersonalet. Dette var særligt foruroligende, da vores reservation var planlagt indtil onsdag, men personalet hævdede, at vi skulle være tjekket ud. Vi forsøgte at klage i receptionen, men desværre blev problemet aldrig løst. Det var frustrerende at føle, at vores ophold var uventet forkortet. Morgenmadsoplevelse: Vi besøgte morgenmadsbuffeten hver morgen omkring klokken 9.15, og det var tydeligt, at udvalget var begrænset. Desuden blev buffeten ikke regelmæssigt genopfyldt, hvilket betød, at vi ikke kunne nyde den forventede morgenmadskvalitet. Det var en skuffende start på vores dage. Samlet set var vores ophold på Quentin XL Potsdamer Platz Hotel ikke en behagelig oplevelse. Vi havde forventet bedre service og faciliteter, især med tanke på prisen. Vi håber, at vores feedback kan bidrage til at forbedre
Bodde her 3 netter i oktober 2023
Svar fra Quentin Hotels Team den 24. okt. 2023
Dear Casper,We sincerely apologize for the inconveniences you encountered during your recent stay at the Quentin XL Potsdamer Platz Hotel. Your feedback is invaluable to us, and we are truly sorry for falling short of your expectations.The issues with the room card, unwanted early morning disturbances, and breakfast experience are unacceptable, and we apologize for the frustration and disappointment they caused. We will be reviewing our procedures and training to ensure these matters do not occur in the future.Your feedback will be instrumental in making the necessary improvements to enhance the quality of our service and facilities. We sincerely hope you will consider giving us another opportunity to provide you with a more enjoyable and seamless stay in the future.Warm regards,

8/10 – Bra

Marten

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Burghard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Das Hotel ist liebevoll ausgestattet, das Personal sehr freundlich und hilfsbereit. Es ist gut mit dem Bus zu erreichen.
Bodde her 1 natt i oktober 2023
Svar fra Quentin XL Hotel den 17. okt. 2023
Dear Sir/Madam, Thank you for your time in leaving us a review. We are very happy to know that you have enjoyed your stay with us, and we are very much looking forward to welcoming you to our Hotel in the nearest future! Kind Regards, Quentin Hotels Team

10/10 – Utmerket

David og Clarence Center

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a nice surprise! This hotel is clean, has a great kitchen and is within walking distance of all the major art museums in Berlin. Lastly, it is very reasonable! You would pay $300 per night in the US for a hotel room of this quality. I would heartily recommend it to any travelers who are visiting Berlin.
Bodde her 2 netter i september 2023
Svar fra Quentin Hotels Team den 27. okt. 2023
Dear David,Thank you for your amazing review! We hope to welcome you in the future as well!Kind regards,

6/10 – Grei

Ian

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Very trendy stylish hotel but missing basic features like hot water on the high floors and a bottle opener to open the bottled water supplied and poor breakfast and only 1 working lift.
Bodde her 1 natt i oktober 2023
Svar fra Quentin Hotels Team den 13. okt. 2023
Dear Ian,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We will address the hot water, bottle opener, breakfast, and elevator issues promptly to ensure a better experience for our guests. We value your input and hope you'll consider staying with us again.Kind regards,

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel room had a really high ceiling which made it feel XL.
Bodde her 6 netter i september 2023
Svar fra Quentin Hotels Team den 12. okt. 2023
Dear Jennifer,Thank you for your review. We hope to see you in the future as well.Kind regards,

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Berlin honeymoon
Great location for access to bus tour route, philharmonic and gallery. Clean and comfy room and helpful staff
Bodde her 3 netter i september 2023
Svar fra Quentin Hotels Team den 1. okt. 2023
Dear Amanda,Thank you for the amazing review. We hope to see you in the future as well!Kind regards,

2/10 – Forferdelig

Laura

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Quentin Hotels Team den 1. okt. 2023
Dear Laura,We are saddened to learnt that your experience in our hotel was less than ideal! We hope to see you in the future as well with improved services.Kind regards,

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 2 netter i september 2023
Svar fra Quentin Hotels Team den 26. sep. 2023
Dear Christopher,Thank you for your amazing rating! We hope to see you in the future as well!Kind regards,

8/10 – Bra

SISSI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Quentin Hotels Team den 21. sep. 2023
Dear Sissi,Thank you for your nice rating! We hope to see you in the future as well!Kind regards,

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2023
Svar fra Quentin Hotels Team den 19. sep. 2023
Dear Guest,Thank you for your kind review. We hope to see you in the future as well.Kind regards,

8/10 – Bra

Tino og Koeln

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
großes Zimmer
Bodde her 2 netter i september 2023
Svar fra Quentin Hotels Team den 12. sep. 2023
Dear Tino,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,

10/10 – Utmerket

Marco

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Zimmer war stylisch und sauber, das Personal freundlich. Alles bestens gepasst!
Bodde her 1 natt i august 2023
Svar fra Reservation Team den 8. sep. 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og personale og service
Dirty towels
I had a Superior room for two nights. I went to the reception three times to complain about the dirty towels, which were always delivered to me after the complaint. The last time I showed the pictures I took to the reception of the latest towels that were still dirty, whereupon I was told that unfortunately these are the cleanest towels available in the hotel (dirty fingerprints, hair). So I didn't get clean towels. In addition, the cosmetic products (shampoo, conditioner) were out of date more than a year ago and the hotel did not have any newer ones to offer. The toothpaste was also out of date, but luckily I had my own with me. I sent an email about towels and cosmetic products to the email address provided by the reception, but I haven't received a reply.
Bodde her 2 netter i august 2023
Svar fra Quentin Hotels Team den 31. aug. 2023
Dear valued guest,We sincerely apologize for the inconvenience you faced during your stay, especially with regards to the cleanliness of the towels and the cosmetic products. Your experience does not meet our usual standards, and we deeply regret any disappointment caused. We'll be reviewing our processes to ensure such issues are addressed promptly and effectively in the future. Your feedback is invaluable in helping us improve, and we're sorry for any lack of response to your email; we'll ensure this is looked into. We appreciate your patience and hope to have the opportunity to make it up to you in the future.Kind regards,

10/10 – Utmerket

d

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nowhere else comes close in Berlin.
I travel a lot for work. This was my 4th time staying at the hotel in 2023. And 10th in total. It's one of my favourite stops in the world. Sure it's not the Atlantis in Dubai but value for money and location it's amazing. It's also something a little bit different with an modern artistic edge. I've paid a lot lot more to stay in far worse hotels. The sister Boutique hotel in Charlottenburg is equally as fantastic. Stop searching. Book now.
Bodde her 1 natt i august 2023
Svar fra Quentin Hotels Team den 30. aug. 2023
Dear guest,Greetings from Quentin XL Hotel!Thank you immensely for your heartwarming review. Your continued choice of Quentin XL Hotel for the fourth time this year and a total of ten times is truly cherished.We're thrilled to be among your favorite stops worldwide, offering you exceptional value and a modern artistic edge. Your kind words about our uniqueness are deeply appreciated.Your loyalty drives us to maintain our commitment to excellence. We're equally thrilled that our sister Boutique hotel in Charlottenburg has captured your heart.Your endorsement speaks volumes, and we can't wait to host you again. Whenever you're ready, Quentin XL Hotel is here to provide you with another wonderful experience.Safe travels and see you soon!Warm regards,

8/10 – Bra

Tekalign G.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Quentin Hotels Team den 30. aug. 2023
Dear Tekalign,Thank you for quickly reviewing your recent stay with us.Your score implies that you enjoyed your stay with us. We hope you also had a great time in this vibrant city and will choose our hotel again when travel brings you back to the area.Kind regards,