Suite – standard, 1 dobbeltseng med sovesofa, tilgjengelighetstilpasset, tekjøkken | Sengetøy av topp kvalitet, memory foam-senger og safe på rommet
Sjekk tilgjengelighet

Anmeldelser av Novotel Suites Berlin City Potsdamer Platz

3 out of 5
Novotel Suites Berlin City Potsdamer Platz
Anhalter Str. 2, Berlin, BE

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 362 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 473 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1001 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Janna

Bodde her 4 netter i februar 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 19. feb. 2024
Dear Janna, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 21. nov. 2023
Dear Guest,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

6/10 – Grei

Tom Georg

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Sentralt plassert hotell
Sentralt plassert hotell. Prisen på frokost står ikke i forhold til kvaliteten. Renhold for dårlig.
Bodde her 3 netter i september 2022
Svar fra Marina den 2. okt. 2022
Dear Tom,Thank you for your stay at the Novotel Suites Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism.We will do our best to improve in this area as well and to prove this during your next visit.Sincerely,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Ken A K

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anmeldelse: Novotel Suites Potsdamer Platz
Generelt veldig fornøyd. Innsjekkingen var enkel, selvom vi kom litt før innsjekkingstiden. Vi fikk legge fra oss bagasjen i et bagasjerom, før vi hentet den igjen når vi sjekket inn til riktig tid. Rommet var generelt bra. Stort, sofa, spisebord og mikrokjøkken. Det som trekker rommet ned var badet og at det ikke var noen engelske kanaler på tv-en. Badet virket som det var fra en bobil. Blankt, hvitt og av plast, med litt laminatgulv noen steder. Men fullt funksjonibelt! Rengjøringen var bra, men si gjerne ifra om du er allergisk mot støv, da dette fortsatt var mulig å finne i vegg-til-vegg teppet som dekket hele rommet. Prisen var veldig gunstig, om du ikke bestilte hotellfrokost. Enkelt å finne seg en café eller tilsvarende å spise frokost på, eventuelt handle dagligvarer og spise frokost på rommet for å gjøre det enda mer økonomisk. 7/10
Bodde her 3 netter i januar 2022
Svar fra Patrick den 11. jan. 2022
Dear Ken A K. We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one . Sincerely, Your Novotel Suites Team

8/10 – Bra

Lise

Likte: Renhold og personale og service
Funksjonelt hotell med god beliggenhet
Funksjonelt hotell. Stort rom. Hjelpsom resepsjon. Gir inntrykk av å være mer «budsjett-hotell» enn ordinære Novotel. S-banestopp (Anhalter Bahnhof) rett over gaten. Populær italiensk restaurant på nærmeste gatehjørne. Lidl-butikk og hyggelig cafe 50 meter unna. Under ti minutter å gå til Potsdamer Platz.
Bodde her 3 netter i september 2019
Svar fra Dennis den 11. sep. 2019
Dear Lise, thank you so much for the kind feedback and your lovely review. Best regards,

10/10 – Utmerket

Siren Marit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med særdeles bra beliggenhet.
Hotellet ligger veldig godt plassert nært offentlig transport. Det er også relativt korte avstander til kjente landemerker.
Bodde her 3 netter i juli 2019
Svar fra Dennis den 13. aug. 2019
Dear Siren Marit, thank you so much for the kind feedback and your important review. Best regards,

10/10 – Utmerket

Kim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2019
Svar fra Dennis den 29. juli 2019
Dear Kim, thank you so much for the kind feedback and the lovely review. Kind regards,

8/10 – Bra

Sivakumar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019
Svar fra Dennis den 24. juli 2019
Dear Sivakumar, thank you so much for the kind feedback and the lovely review. Best regards,

4/10 – Dårlig

Verifisert reisende

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2019

8/10 – Bra

Tor Ottar

Likte: Renhold, personale og service og romkomfort
Flott utgangspunkt for "å gjøre Berlin"
Greit hotell med store rom i sentrum av Berlin, sett i f eks forhold til Brandenburger Tor. Lett atkomst med S banen til alle andre kollektive transportmidler. Vi reiste ni personer hvorav tre ungdommer/ barn. Frokosten var god og valgmulighetene mange nok.
Bodde her 2 netter i februar 2019
Svar fra Dennis den 29. mars 2019
Dear Tor, thank you so much for the kind feedback and lovely words. Best regards,

10/10 – Utmerket

Hussien og Vestby

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell nær Potsdamer platz
Hotell oppholdet vårt var fint. Rent og gode løsninger i rommet for familier med barn
Bodde her 5 netter i september 2018
Svar fra Dennis den 3. nov. 2018
Dear Hussien, thank you so much for the perfect feedback and your important review. We are looking forward to welcoming you soon back to Berlin. Kind regards,

8/10 – Bra

Espen

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit familie hotel med kort vei til det meste.
Helt greit hotel rett ved togbane som tar deg inn til alle turistattraksjoner. Barna sov godt i ekstra seng og aircondition var godt å ha når det var så varmt 👍 Ladeplass til elbilen var det også i garasjen til hotellet. Kostet 17 euro døgnet for å stå der.
Bodde her 3 netter i august 2018
Svar fra Dennis den 13. aug. 2018
Dear Espen, thank you so much for your feedback and the important review. We are looking forward to welcoming you soon back to Berlin. Best regards

8/10 – Bra

Lars Idar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Greit familiehotell
Bruker ofte novotel når jeg reiser med familien. Greie rom for fire. Hotellet ligger sentralt. Kort spasertur til potzdamerplatz. spiste på rommet. Greie spisesteder og lidl butikk i nærområdet
Bodde her 3 netter i juli 2018
Svar fra Dennis den 20. aug. 2018
Dear Lars Idar, thank you so much for your important feedback and the helpful review. Best regards,

4/10 – Dårlig

Knut

Likte: Renhold
Synes det var dyr frokost. Betalte 125 EURO for 3 ganger frokost for 2 voksne og et barn. (15-år). Fikk ikke kvittering. Ellers greit utgangspunkt for å se Berlin.
Bodde her 3 netter i juli 2018

8/10 – Bra

Eveliina

Likte: Personale og service og romkomfort
Et fint sted å bo i Berlin
Andre gangen på Novotel som er et greit hotell og ligger sentralt ift mange severdigheter men samtidig litt avsidig. Gode forbindelser med buss, u-barn og s-bahn rett i nærheten. Flere frukostplasser i nærheten hvis man velger bort hotellfrokosten. Vi valgte å kjøpe inn mat i nærbutikken (150m) og spise frokost på rommet i mens vi planlagte dagen vår. Et stort og fint handlesenter i nærheten med masse muligheter. Hjelpsomt og vennlig personal!
Bodde her 4 netter i juli 2018

8/10 – Bra

Bjoern Ove

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Hotellet ligger nær Potsdamer Platz i en del av Berlin som er grei. Rett ved siden av en T-banestasjon, så enkelt å komme seg rundt. Vi droppet frokosten pga prisen. Flott rom, men det var noe varmt om natta, og de skiftet ikke håndkle en dag. Hyggelig personell som bistod når det var noe. Hyggelig lokal pub og hyggelig tyrkisk kafe like i nærheten,
Bodde her 4 netter i august 2017

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juni 2017

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
ok hotell,men hotellfrokosten var en skuffelse
Bodde her 2 netter i juli. Fint hotell, bra beliggenhet. Fint med garasje i kjelleren. Frokosten var dyr, og vi måtte til resepsjonen å betale istedenfor å kunne sette det på rommet. Ikke verd pengene. Ikke spesielt mye utvalg, og tok lang tid før de etterfylte med ost og melk. Beliggenheten er veldig bra, og rommet fungerte fint. litt rart med separate toalettrom, som var veldig lite. Litt uinspirert personale.
Bodde her 2 netter i juli 2017

10/10 – Utmerket

Lars

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rimelig og flott hotell
Ett sentralt beliggende hotell med gangavstand til mange severdigheter. Nærhet til undergrunnsbanen

10/10 – Utmerket

joshua

Bodde her 5 netter i mars 2024
Svar fra Adrian den 17. mai 2024
Dear Joshua,thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites team

8/10 – Bra

Mitra og Vienna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff extremely friendly and helpful. Beds are amazing. Breakfast was top notch. Overall it was good.
Bodde her 3 netter i april 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. apr. 2024
Dear MitraThank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

10/10 – Utmerket

Amale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très biey
Bodde her 5 netter i april 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 18. apr. 2024
Dear AmaleThank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Jasmin

Bodde her 4 netter i mars 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 18. apr. 2024
Dear JasminThank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Janet

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Good location, close to metro, friendly staff
Bodde her 3 netter i mars 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 18. apr. 2024
Dear JanetThank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

6/10 – Grei

Allan

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Nicely located but you do not feel welcome when arriving. You have the feeling that this is a youth hostel and they ask for immediate payment even f4 you get your room. Far away from a Accor standard.
Bodde her 1 natt i mars 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 13. mars 2024
Dear Allan,Thank you for choosing Novotel Suites Berlin City Potsdamer Platz for your recent stay. We appreciate your feedback and apologize for any inconvenience you experienced upon arrival. We strive to provide a warm welcome to all our guests and we will take your comments into account to ensure that our check-in process is as efficient and friendly as possible. We appreciate your feedback regarding our standards and will consider it for future improvements.Thank you for bringing these matters to our attention.Kind regards,Novotel Suites Berlin City Potsdamer Platz

8/10 – Bra

Mandy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 11. mars 2024
Dear Mandy, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Andreas

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Sauber. Personal ist freundlich. Zimmer war ruhig. ÖPNV fußläufig gut erreichbar. Frühstück ansprechend. Auswahl gut. Aber für 22€ für mich etwas teuer.
Bodde her 5 netter i februar 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 19. feb. 2024
Dear Andreas, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

VARGHESE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 24. jan. 2024
Dear VARGHESE,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Mandy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Zimmer auf Straßenseite
Bodde her 1 natt i januar 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 24. jan. 2024
Dear Mandy,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Sabrina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr schöner Aufenthalt, nur leider nahm es eine Putzfrau nicht so genau wie alle anderen.
Bodde her 3 netter i januar 2024
Svar fra Novotel Suites Berlin City Potsdamer Platz den 11. mars 2024
Dear Sabrina, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Lawrence

Likte: Renhold
Bodde her 2 netter i desember 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 13. mars 2024
Dear Lawrence, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

10/10 – Utmerket

Anuradha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Mohammed Ali

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Christmas market stay
Great location. Rooms were spacious and comfortable
Bodde her 3 netter i desember 2023

6/10 – Grei

Vagn Mogens Bendz

Likte: Renhold og personale og service
Bodde her 5 netter i desember 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Mrs. {guest_last_name},Dear Mr. {guest_last_name},We are sure that our efforts to offer you the best possible service at the Novotel Suites Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay. We thank you for your honest and constructive feedback.Best regards,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

10/10 – Utmerket

søren greve

Bodde her 3 netter i desember 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Søren ,We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Emily Rose

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The hotel is very well situated close to public transport links and some tourist attractions. The hotel itself was clean and tidy and the room was plenty big enough for our needs. Down side to this hotel is that when travelling with someone with mobility issues who cannot use the stairs with ease, there were only 2 lifts, and 1 was permanently out of order. We were on the 1st floor and when calling the lift to go down to the ground, it would skip the 1st floor entirely and go to every other floor first before coming back to the 1st which meant it was usually then full of other customers. The lift itself was also quite slow and we often spent 5/10 minutes waiting for the lift. On our final day the 2nd lift also broke down… This is just not good enough. Another downside was that the hotel staff were not very friendly for a customer facing environment, we saw a couple different people on the reception desks, none really willing to engage in a conversation or just a simple hello and a smile. The same goes for the housekeeping staff who we saw on the corridors.
Bodde her 3 netter i november 2023

8/10 – Bra

Jayson

Bodde her 3 netter i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Jayson, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

6/10 – Grei

Alicia

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Alicia, We are sure that our efforts to offer you the best possible service at the Novotel Suites Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay. We thank you for your honest and constructive feedback.Best regards,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Kyung Joon

Likte: Renhold
Bodde her 2 netter i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Kyung Joon,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Kristiane

Likte: Personale og service
Bodde her 3 netter i september 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Kristiane, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Florian og Erlangen

Bodde her 1 natt i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 29. des. 2023
Dear Florian, Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Alecs

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
close to attractions and subway and bus stations.
Bodde her 5 netter i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 16. nov. 2023
Dear Alecs,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Kai

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Einzige was bisher bei jedem Aufenthalt gestört hat ist, dass die Reinigungskraft trotz "Nicht stören" entweder einfach die Zimmertür öffnet oder klopft. Heute wars um 9:01 Uhr.
Bodde her 1 natt i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 14. nov. 2023
Sehr geehrter KaiVielen Dank für Ihre Rückmeldung! Unser gesamtes Team freut sich zu hören, dass Ihnen Ihr Aufenthalt bei uns im Novotel Suites Berlin City Potsdamer Platz gefallen hat. Wir entschuldigen uns zutiefst, wenn unser Housekeeping-Team während Ihres Aufenthalts bei uns einen negativen Eindruck hinterlassen hat. Unser Housekeeping-Team ist bestrebt, sehr hohe Servicestandards zu erfüllen. Da Verbesserungen jedoch eine unserer Prioritäten sind, nehmen wir uns Ihren Kommentar zu Herzen und werden mit unserem Team kommunizieren, um künftige Vorkommnisse zu verhindern. Dieser Vorfall ist in keiner Weise repräsentativ für die Qualität, die wir unseren Gästen bieten möchten.Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen und uns bis dahin noch etwas verbessern zu können, um Ihren Aufenthalt zu einem rundum gelungenen Erlebnis zu machen.Es grüßt Sie freundlich,Ihr Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

10/10 – Utmerket

Shuhei

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 14. nov. 2023
Dear Shuhei,We are very pleased that you felt comfortable with us at the Novotel Suites Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement.We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Gerd

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Aufenthalt in Berlin
Zu wenig Platz für die Gäste beim Frühstück.
Bodde her 4 netter i oktober 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 9. nov. 2023
Sehr geehrter Gerd,Vielen Dank für Ihre Rückmeldung! Unser gesamtes Team freut sich zu hören, dass Ihnen Ihr Aufenthalt bei uns im Novotel Suites Berlin City Potsdamer Platz gefallen hat. Wir entschuldigen uns, wenn Sie warten mussten, um einen freien Tisch zum Frühstück zu bekommen. Früher am Morgen ist es normalerweise einfacher, einen Sitzplatz zu finden als am späten Vormittag. Um dieser Situation entgegenzuwirken, haben wir Maßnahmen ergriffen, um unsere Gäste im Voraus über die geschäftigsten Frühstückszeiten zu informierenWir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen und uns bis dahin noch etwas verbessern zu können, um Ihren Aufenthalt zu einem rundum gelungenen Erlebnis zu machen.Es grüßt Sie freundlich,Ihr Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

6/10 – Grei

Erik

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og romkomfort
Funny smell in the room. Extra bed was super hard and not comfortable at all. Elevators were slow and we had to wait for them all the time.
Bodde her 3 netter i oktober 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 9. nov. 2023
Dear Erik,We are sure that our efforts to offer you the best possible service at the Novotel Suites Berlin City Potsdamer Platz have not passed you by. Unfortunately, your feedback also indicates that we were not able to convince you across the board.We regret this fact and ask for your forgiveness.We will take your justified criticism to heart and do our utmost to improve further.We will be happy to convince you during your next stay that we were able to realize our promise. We thank you for your honest and constructive feedback.Best regards,Your Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Emma

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 night stay.
Arrived after midday and found the rooms were not ready. However, the receptionist then changed the rooms that we had booked into ones that were next door to each other (two separate bookings) and we left our luggage there before going out for the afternoon. The rooms were large and comfortable, especially for two. We travelled with a family of four, who were sharing. The rooms were made up with new towels daily (3 night stay). The only thing that was not quite so good was that they didn't have any coffee to replenish the drinks tray in the room.
Bodde her 3 netter i oktober 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 3. nov. 2023
Dear Emma,Thank you for your stay in Novotel Suites Berlin City Potsdamer Platz and the associated review.We are pleased that you were mostly satisfied with your visit. Nevertheless, we have to recognize that in some points we could not fully convince you of our efforts to offer you the best possible experience.We regret you felt disappointed for not having been replenish with coffee during our daily cleaning. Of course, in such case, it is always possible to go to reception and ask for extra coffee bags if needed. We will be happy to help. Regarding checking-in, we can understand your wish to check in before the official check-in time, especially after a long journey, but we cannot guarantee that your room will be ready before 3pm as it depends from the availability of the rooms on the day in question. We regret that we could not offer you a check-in at the time you requested. Without a doubt, the satisfaction of our guests is our top priority, so we would be very happy about another chance to convince you of this.Kind regardsYour Novotel Suites TeamNovotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

lothar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i oktober 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 1. nov. 2023
Dear Mr. Iothar,Thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the Novotel Suites Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience.We greet you kindly,Your Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin

8/10 – Bra

Eric

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Goed gelegen
Bodde her 3 netter i oktober 2023
Svar fra Novotel Suites Berlin City Potsdamer Platz den 30. okt. 2023
Sehr geehrter Eric,Vielen Dank für Ihre Rückmeldung! Unser gesamtes Team freut sich zu hören, dass Ihnen Ihr Aufenthalt bei uns im Novotel Suites Berlin City Potsdamer Platz gefallen hat. Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen und uns bis dahin noch etwas verbessern zu können, um Ihren Aufenthalt zu einem rundum gelungenen Erlebnis zu machen.Es grüßt Sie freundlich,Ihr Novotel Suites Team Novotel Suites Berlin City Potsdamer PlatzAnhalter Straße 210963 Berlin