Dear Eivind, Thank you for your feedback regarding your stay. Guest comments help us to continually review our performance. Unfortunately, you did not address your criticisms in more detail in your review. Therefore, we ask you to let us know what we can do to 100% meet your expectations when you visit again. Best regards,

Dear Trude,we appreciate your rating. Thank you for your taken time. We hope to welcome you back gain soon. Kind regards, A.Bauer/General Manager

Dear Angelina,thank you for your great feedback and rating. All the best to you. Kind regards, A.Bauer/General Manager

Dear Cathrine, Thank you very much for your feedback to our Leonardo Berlin Mitte. Best regards,

Dear Marianne, Thank you very much for your lovely feedback to our Leonardo Berlin Mitte. Best regards,

Dear guest, What a great rating. We look forward to seeing you again at the Leonardo Berlin Mitte. Best regards,

Dear Annie, thank you for your taken time to share your great feedback with us and the other travelers. It is great for my team and me that you enjoyed your stay at our Leonardo Berlin Mitte and your visit in Berlin . We are looking forward to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Anonymous, we are glad that you enjoyed your stay at our Leonardo Hotel Berlin Mitte and for your great given feedback and kind words. My team and I are looking forward to welcome you back again soon. Kind regards, A.Bauer/General Manager

Dear Tove, we appreciate that you took your time to share your personal impressions and opinion . We are happy to read that you enjoyed your stay and hope to welcome you back again. All the best to you. Kind regards, A.Bauer/General Manager

Dear Anonymous, thank you for stay at your Leonardo Hotel Berlin Mitte and for your time to share your rating with us . We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer /General Manager

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We offer the amenities like soap at arrival date. If you need more please do not hesitate to contact our reception or cleaning staff, thank you. We can fully understand your displeasure with the higher rate. However, we ask for your understanding, because the rates change depending on the supply and demand also whether there are fairs or events in the city like at the moment the Christmas time. We are sorry that you had not got the wished bed but the bed types are always on request and availability. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards,

Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Hotel Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Eirik, Thank you for stay with us in Berlin and for your kind review of our hotel and service performances. We are glad that you enjoyed your stay. I shared your motivating feedback with the entire team and we would be pleased to welcome you back soon. All the best for you. Best regards, A.Bauer/General Manager

Dear Storby Langhelg, thank you for your kind feedback and recommendation . We are glad to read that you enjoyed your stay with us and in Berlin. We hope to welcome you back again soon and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Arne Morten, we do not want to miss it to thank you for your positive given feedback. We hope to welcome you back again and wish you all the best . Kind regards, A.Bauer/General Manager

Dear Anonymous, thank you for your given feedback. We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Guest, Thank you very much for your feedback. We are looking forward to your next visit and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Anders, Thank you very much for taking time to evaluate our Leonardo Hotel Berlin Mitte. We are looking forward to be your host again soon and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Tom, Thank you very much for taking time to give us your feedback about our Leonardo Hotel Berlin Mitte. Our team and I are happy that you had a lovely stay and that everything was to your satisfaction. We are looking forward to your next visit and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Guest, Thank you very much for giving us 4 stars. The team of Leonardo Hotel Berlin Mitte and I are happy that you had a good stay and we are already looking forward to your next stay. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear suzanne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Hello Sonny, thanks a ton. We are glad to meet you again. Warm regards,

Hallo Dirk, Schön zu lesen, dass Ihnen unsere Lage in positiver Erinnerung geblieben ist. Herzliche Grüße,

Dear Michael, Thank you for taking the time to share your feedback. Thanks for your hint regarding the sauna. Please let me inform you that we have to charge EUR 5,- for it due to tax-based reasons since 2015. We ask for your understanding. We hope to welcome you back to our hotel very soon! Best regards,

Dear Rene, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Liebe Wiebke, vielen Dank für Ihre positive Bewertung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Hello Vaibhav, it is nice to hear that you have our breakfast and location in such good memories. See you until the next stay,

Hello Erwin, thank you very much for your positive review and best regards until your next stay,

Dear Li, thank you for taking the time to rate your stay at the Leonardo Berlin Mitte. We sincerely thank you for your opinion although our staff at reception already explained that you travelled with one more person who ate breakfast, so you had to pay the additional amount. Kind regards,

Hallo Sandra, Vielen Dank für Ihre positive Einschätzung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Dear Melissa, thank you for participating in the satisfaction survey. Unfortunately, we were unable to meet your expectations with our service, but we have read your comments carefully and discussed them. If Berlin is your travel destination again, we look forward to your next booking. Kind regards,

Hello Karen, If you don't want to be disturbed, please hang out on the door the red card. We apologize for the inconveniences. Please let reception know, we will be happy to offer you a bed board for a harder mattress. Thank you and hope to see you again here in Berlin! Best regards,

Dear Andrea, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards,

Dear Ray, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Dear Nicki Frimand, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

Dear Alexandra, Nice to read that you have our location in positive memory. Best regards,

Dear Annaleta, Big thank you for your great review after staying with us! I hope we could see you once again very soon! Best regards,

Hallo Frank, Vielen Dank für die 4-Sterne-Bewertung. Ich hoffe, wir können Sie demnächst wieder bei Leonardo beherbergen. Mit freundlichen Grüßen,

Hallo Frank, als Erstes möchten wir uns dafür bedanken, dass wir Sie bei uns begrüßen durften und dass Sie sich die Zeit für ein Feedback genommen haben. Gern lesen wir Ihre positiven Einschätzungen, vielen Dank dafür. Es ist schön, dass Sie sich bei uns wohl gefühlt haben. Bitte besuchen Sie uns bald wieder, schon heute freuen wir uns darauf. Mit herzlichen Grüßen,

Dear simona, Thank you very much for your rating. Too bad that we could not meet all your expectations. Please let us know what we can improve to satisfy your needs and wishes up to 100%.We would be happy to welcome you again soon and wish you all the best. Kind regards,

Dear Veronique, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Winni, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Hakan, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

Hallo Joachim, wir freuen uns, dass Sie einen angenehmen Aufenthalt in unserem Leonardo Berlin Mitte erlebten. Ihre konstruktiven Hinweise wissen wir zu schätzen, vielen Dank. Gern möchten wir Sie bei der nächsten Möglichkeit wieder begrüßen. Herzliche Grüße,

Dear Stuart, Thank you very much for your feedback regarding your recent stay at the Leonardo Berlin Mitte. We hope to see you again soon. Best regards,

Dear Jens, Nice to read that you have our hotel in positive memory. Best regards,

Dear guest, Our mission is to offer our guests the best possible hospitality and service. Nice that we achieved this goal with you. Best regards,

Dear IIZUKA, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Hallo Torsten, Ihnen als unser Gast einen herausragenden Service zu bieten liegt uns sehr am Herzen und es ist uns eine große Freude aus Ihren Punkten zu erkennen, dass Sie unsere Bemühungen zu schätzen wissen. Dies ist eine große Bestätigung für unser Team und wir danken Ihnen vielmals dafür. Gern begrüßen wir Sie erneut in unserem Leonardo Berlin Mitte. Viele Grüße,

Dear Edgar, What a great rating. Thank you so much for that. We look forward to seeing you again at Leonardo Berlin Mitte. Best regards,