Dear Sophie Elizabeth,We really appreciate your feedback.It's delightful to hear that our dedication to cleanliness and modern charm hit the mark for you! Nestled in the heart of the city, it's no wonder you found our location perfect for exploring the vibrant streets of Berlin on foot or by underground - just a hop, skip, and a jump away. Now, about the TV channels, we've aimed to cater to an international audience, but it seems we could broaden our horizons a bit more. Your bed preference is important to us, and we’re usually spot-on with our comfy king-size dreams, but it looks like we might have missed the mark this time. Rest assured, our team is on it like a bonnet to ensure your future slumbers are nothing short of majestic.All of the team hope that we may be able to see you again in the future. Kindest regards,Niyazi Yildirim, Front Office Manager

Dear Raquel,Thank you for sharing this positive review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.Wishing you all the best and looking forward to your next visit,Niyazi Yildirim, Front Office Manager

Dear Han,Thank you for taking the time to share your feedback.We're sorry your experience hasn't been as good as we usually receive. We endeavour to provide an excellent standard for all our guests, please don't hesitate to make us aware of any issues at the time, it would have been a pleasure to assist you in adjusting the temperature controls.Our dedicated team always aim to deliver the best experience possible to all our guests and they will be delighted to know the impact they had on your stay.We hope to be able to welcome you back for an improved stay.Kind regards,Niyazi Yildirim, Front Office Manager

Dear Colin,Thank you for your review.It is wonderful to know you enjoyed your visit. We are sorry for any inconvenience the air conditioning system can be switched off and also adjusted in each room; our team are always happy to assist you with the controls or have it checked for you.We hope to have the opportunity of welcoming you back in the future. Best regards,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Hallo Sevim,haben Sie vielen Dank für Ihre ausführliche und nette Bewertung unseres Hotels.Ihre Höchstbewertung haben wir gerne mit dem gesamten Team geteilt und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch. Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen.Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Bengt Arne,Thank you for taking the time to share your review.We are sorry we were not able to meet all your expectations.We would certainly like to learn more about that in a private message.We hope to welcome you back. Best wishes,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Richard,We thank you for this positive feedback.We're delighted to hear that you appreciated the friendly nature of our team and found our staff's English skills helpful. Our aim is to combine German avant-garde with Spanish hospitality, and it's great to know that this resonated with you. It's also wonderful to learn that our brand left a positive impression on you. While our gym is designed to be compact to complement the urban setting, we're glad it met your fitness needs during your stay.We hope to welcome you back.Best wishes,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Guest,Thank you for taking the time to review your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back to INNSiDE by Meliá Berlin Mitte in the future. Best regards.Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Gentile Rosaria Sofia,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti che abbia trovato la camera elegante e spaziosa e che abbia apprezzato la varietà dei servizi gratuiti, così come la vicinanza alle stazioni di trasporto che, come sottolineato nel contesto, permettono un facile accesso alle principali attrazioni di Berlino. Siamo orgogliosi di offrire camere confortevoli con design moderno e minimalista, completate da un'ampia gamma di servizi. Riguardo il servizio, ci impegniamo costantemente a fornire un'esperienza eccezionale ai nostri ospiti e apprezziamo il suo feedback per continuare a migliorare.Speriamo di avere presto il piacere di ospitarla di nuovo. Nel frattempo, le porgiamo i nostri cordiali saluti.Niyazi Yildirim, Front Office Manager

Cher Jean,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez globalement apprécié votre séjour, et nous tenons à vous remercier pour vos compliments. Nous regrettons cependant que notre offre de demi-pension n'ait pas répondu entièrement à vos attentes concernant le pain. Nous sommes attentifs à chaque retour et nous assurons que nos formules de restauration soient clairement communiquées à nos clients pour éviter toute déception. Néanmoins, nous espérons que vous avez trouvé le confort et le design moderne de nos chambres à votre goût, ainsi que la propreté de l'hôtel et la qualité de notre service.Nous espérons avoir la joie de vous revoir chez nous.Bien à vous,Niyazi Yildirim, Front Office Manager

Dear Raquel,Thanks for this review and your insight.We're delighted to hear that you enjoyed the variety of our breakfast offerings and found our location convenient for exploring the city's amenities by tram or underground. It's also great to know that our welcome drink and the points redeemable at the bar added a positive touch to your stay.We understand that interactions with our staff are a significant part of the guest experience, and we're sorry to hear that our reception team did not meet your expectations in terms of friendliness and providing helpful information. We strive to ensure all our guests feel welcomed and will review our check-in procedures to improve our service. Regarding the breakfast service, we aim for attentiveness but it seems we may have been too eager in your case. We'll take your feedback into consideration to find the right balance. Concerning the room linen, our policy ensures a high standard of cleanliness while also being mindful of environmental sustainability, but we apologize if this was not communicated clearly. We always encourage guests to let us know during their stay if they prefer more frequent linen changes. Lastly, we regret any inconvenience caused by the room allocation and will revisit our procedures to better match guest requests for quiet rooms.It's reassuring to know that you appreciated the complimentary bar service in your room, which is part of our commitment to providing a comfortable and enjoyable stay.All of the team hope that we may be able to see you again in the future. Kindest regards,Niyazi Yildirim, Front Office Manager

Dear Mustafa,Thank you for your positive review.We're thrilled to hear that our team member at the reception made such a great impression on you. It's wonderful to know that the cleanliness of your room, the condition of our hotel, the services provided, and the amenities offered all met your expectations. We strive to create a memorable experience for our guests, and your feedback is a testament to our efforts.Thank you again; we look forward to welcoming you back soon.Kind regards,Niyazi Yildirim, Front Office Manager

Dear Arielle,Thank you for taking the time to share your feedback,We are glad to hear that you found our room cleanliness satisfactory. However, we are disappointed to learn that other aspects of your stay did not meet your expectations. We strive to maintain a modern and comfortable atmosphere in our hotel, and we are sorry if you found the condition of the hotel and room amenities unsatisfactory.We appreciate your feedback as it helps us identify areas for improvement. We hope that you will give us another chance to provide you with a better experience and to discover the many positive aspects of our hotel, such as our central location, innovative cuisine, and well-equipped fitness facilities.We hope to have the opportunity of welcoming you back for a more memorable stay.Kind regards,Thomas Heinemann, Hotel Manager, INNSiDE by Meliá Berlin Mitte

Dear Eyvin,Thank you for this review.We're thrilled to hear that you loved our hotel, staff, and cleanliness. It's great to know that you found our beds comfortable and enjoyed our central location, making it easy for you to explore the city. We appreciate your kind words and are delighted that you're planning to return to our hotel in the future.We look forward to welcoming you back in the future.Kind regards,Philipp Weidemann, Assistant Front Office Manager

Sehr geehrter Rolf,danke für den positiven Erfahrungsbericht zu unserem Hotel.Ihre Höchstbewertung haben wir gerne mit dem gesamten Team geteilt und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch. Des Weiteren freuen wir uns ungemein, dass Sie die Bemühungen unseres freundlichen Personals in Ihrem Kommentar gewürdigt haben und hoffen, dass Sie Ihren Aufenthalt bei uns in guter Erinnerung behalten werden.Bis zum nächsten Mal!Philipp Weidemann, Assistant Front Office Manager

Dear Mauricio, Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Philipp Weidemann, Assistant Front Office Manager

Estimado huésped,Muchas gracias por su amable reseña.Es genial saber que disfrutó de nuestra ubicación cerca del centro y de la parada de metro, así como de la comodidad de la cama en su habitación. Asimismo, nos complace que nuestro desayuno buffet le resultó variado y completo, y que haya destacado la excelente atención de nuestro personal.Sentimos que la limpieza de las cortinas no haya sido de su total satisfacción. Agradecemos su comentario al respecto y nos aseguraremos de que nuestro equipo de limpieza preste especial atención a estos detalles en el futuro. En cuanto al baño, nos complace informarle que todas nuestras habitaciones cuentan con ducha tipo lluvia y productos de baño ecológicos.Será un placer recibirle de nuevo en su próxima visita. Un cordial saludo,Philipp Weidemann, Assistant Front Office Manager

Dear Charles,Thank you for sharing your kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope to welcome you back.Best wishes,Philipp Weidemann, Assistant Front Office Manager

Dear Sarah,Thank you for your kind review.We're thrilled to hear that you appreciated our excellent location, making it convenient for you to explore the city. It's great to know that our lobby area provided a comfortable space for you to relax or work. We're also delighted that you enjoyed our breakfast, offering a variety of freshly prepared dishes to start your day right.We appreciate your positive feedback on the room cleanliness, hotel condition, and service. Our team works hard to ensure a pleasant stay for all our guests, and your kind words mean a lot to us.We look forward to welcoming you back on future visits. Kindest regards,Philipp Weidemann, Assistant Front Office Manager

Sehr geehrte Sophie,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es freut uns sehr, dass Ihnen unser junges und freundliches Personal sowie die moderne Einrichtung in der Lobby gefallen haben. Wir legen großen Wert auf ein ansprechendes Ambiente und gut ausgestattete Zimmer, um unseren Gästen einen angenehmen Aufenthalt zu bieten. Es ist schön zu hören, dass Sie unser Frühstücksbuffet mit einer großen Auswahl an leckeren Speisen genossen haben.Mit freundlichen Grüßen,Philipp Weidemann, Assistant Front Office Manager

Dear Luis,Thank you for such a positive review.We're thrilled to hear that you enjoyed the peaceful atmosphere and the lovely courtyard behind the building. Our central location in a quieter part of Mitte is indeed a great advantage for our guests. It's fantastic to know that our friendly staff made a positive impression on you, and that you found our proximity to many attractions convenient for exploring the city. We take pride in providing a comfortable and memorable stay for our guests, and your kind words are truly appreciated.We look forward to seeing you again soon.Best regards,Philipp Weidemann, Assistant Front Office Manager

Dear Fred.We thank you for taking the time to provide us with your feedback.We are delighted to hear that you found our team friendly and appreciated their language skills. It's great to know that you enjoyed our breakfast offerings and found our location convenient for exploring Berlin and accessing public transportation. We understand that early check-in might not always be possible due to occupancy, but we do our best to accommodate guests' requests whenever possible. We appreciate your understanding on this matter. As for the dining options, while there are some good restaurants within walking distance, we also have our Crafterie Restaurant on-site, which offers an innovative and creative dining experience.It would be a pleasure to welcome you again. Best regards,Philipp Weidemann, Assistant Front Office Manager

Dear Isaiah,Thank you so much for your positive feedback following your stay.We're thrilled to hear that you enjoyed our upscale lobby and found our rooms to be clean and comfortable.Our team takes pride in providing excellent service, so it's great to know that they made a positive impression on you.Moreover, we are glad that our central location made it easy for you to explore Berlin and its attractions. We hope you had a chance to try our innovative Crafterie Restaurant and enjoy the 24-hour gym and Finnish sauna during your stay.We look forward to seeing you again. Best wishes,Nicolai Schröer, Front office Manager

Sehr geehrter Niklas,vielen Dank für Ihre Bewertung!Wir sind begeistert, dass Sie einen rundum tollen Aufenthalt bei uns hatten. Ihr Lob für den netten Service unseres Teams, geben wir sehr gerne an unsere Mitarbeiter weiter. Das gibt uns die Power, unseren Gästen auch weiterhin einen unvergesslichen Aufenthalt in Berlin zu ermöglichen.Freundliche Grüße und bis zum nächsten Mal,Nicolai Schröer, Front office Manager

Kära Tilda, tack för att ni tagit er tid att ge oss feedback.Vi beklagar att städningen inte levde upp till era förväntningar, men vi uppskattar att ni har valt att uppmärksamma oss på detta. Vi kommer att undersöka vad som har hänt under er vistelse och göra vårt bästa för att det inte ska hända igen. Vi vill även notera att det alltid går bra att prata med vår personal i receptionen så att de kan åtgärda eventuella problem direkt på plats. Vad gäller dusch och toalettborste så tackar vi er för er kommentar. Vi strävar ständigt efter att förbättra oss och er feedback är mycket viktig i detta avseende.Med vänliga hälsningar,Nicolai Schröer, Front office Manager