Pros: Nice decor, big rooms for families, ok breakfast although very crowded.
Cons: Rude staff, keycard kept deactivating so we would have to stand in huge lines for reception, NO Wi-Fi in rooms even though they insist there is, bad smell in the bathroom. Soap was not refilled and shampoo container was empty at arrival. Self check-in = no information about how to get to your room, breakfast etc. Location is not the greatest in Berlin.
We requested a refund for the last two nights of our stay and found a better hotel.