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Anmeldelser av DoubleTree by Hilton Berlin Ku'damm

DoubleTree by Hilton Berlin Ku'damm
Los-Angeles-Platz 1, Berlin, BE

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 53 av totalt 77 anmeldelser." "
Rangering på 8 − Bra. 16 av totalt 77 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 77 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 77 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 77 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tina Madelen

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gode senger og puter. Høy standard! Hyggelig å bli møtt med et glass musserende til innsjekk.
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Dear Tina, thank you for your kind words about our brand new Hotel. We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Karianne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super beliggenhet
Hadde et fantastisk opphold. Stor god seng, kjempefint bad. Skal tydeligvis være nyoppusset. Kom sent på kvelden og ble møtt av en veldig hyggelig resepsjonist, innsjekkingen gikk raskt og vi fikk også med oss en varm cookie. Frokosten prøvde vi ikke da den ikke var inkludert, mange kafeer i nærheten. Treningsrommet var veldig bra! Et ganske dyrt hotell, men det er generelt dyrt å bo på hotell i Berlin. Synes det var verdt pengene. Utrolig sentralt med S banen og U banen i umiddelbar nærhet, sant enkelt å komme til flyplassen. Samt haugevis av butikker og restauranter i nærheten. Bor gjerne her igjen!
Bodde her 3 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. sep. 2023
Dear Karianne,thank you for your wonderful 10 points review.We are delighted to see that you enjoyed your stay with us. It is very nice to hear, that you appreciate our fantastic location. We look forward to welcome you back soon again with a warm DoubleTree Cookie.

8/10 – Bra

Guissell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
N
Bodde her 4 netter i mai 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 17. mai 2024
Dear Guissell, Thank you so much for your review!We are thrilled to hear that enjoyed your stay.We look forward to welcoming you back on your next visit and ensuring another perfect experience.

8/10 – Bra

STUART JOHN

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
central but quiet street
Bodde her 4 netter i mai 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. mai 2024
Dear Stuart John,We are delighted to hear you enjoyed your stay. Looking forward to welcoming you back soon.Best regards

6/10 – Grei

Kristi

Likte: Renhold og overnattingsstedets bygg og tilstand
Good location. Staff could be friendlier and more helpful. Terrible wifi connection all week. Bathroom heater wouldn't turn off.
Bodde her 3 netter i mai 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. mai 2024
Dear Kristi, we appreciate your feedback. We apologize for the issues you faced with our staff friendliness, wifi connection, and the bathroom heater. Your comments will be shared with the relevant teams for improvement. Thank you for choosing DoubleTree by Hilton Berlin Ku'damm. We hope to have a second chance at welcoming you back!

6/10 – Grei

Andrew og Irvine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
AC didn’t work, and staff was unresponsive to request for the issue.
Bodde her 4 netter i april 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 3. mai 2024
Dear Andrew, we apologize for the issue with the AC and the lack of immediate response. Guest comfort is our priority, and we will address this with our team to ensure it doesn't happen again. Thank you for bringing this to our attention. We really hope that we will have a second chance to welcome you back and show you our true guest Service!

10/10 – Utmerket

Soportec

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo excelente , buen desayuno , buena cena , lobby bar muy acogedor !
Bodde her 1 natt i mai 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. mai 2024
Dear Soportec, we are delighted to hear you enjoyed our excellent breakfast, dinner, and cozy lobby bar. We look forward to welcoming you back soon.

10/10 – Utmerket

Knut

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
War alles top.
Bodde her 2 netter i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 27. feb. 2024
Lieber Knut,Vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Wir schätzen Ihr Feedback sehr und hoffen, Sie bald wieder bei uns im DoubleTree by Hilton Berlin Ku'damm begrüßen zu dürfen.

10/10 – Utmerket

Denise

Forretningsreisende
Likte: Renhold og personale og service
The property and staff are really good. However, the cell phone plugs next to my bed did not work and when I plugged my phone in overnight to recharge, ALL THE POWER GOES OUT WHEN YOU TURN OFF THE LIGHTS to sleep. MY PHONE WAS DEAD IN THE MORNING. It was a real issue. Also, no swimming pool.
Bodde her 1 natt i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 19. feb. 2024
Dear Denise,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our property and staff. We apologize for the inconvenience you experienced with the cell phone plugs. We understand how frustrating this must have been for you. Your comments have been noted, and we will take them into account as we continue to improve our services. Thank you once again for your valuable feedback. We hope to see you soon!

10/10 – Utmerket

Carlos I

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muy buen hotel, excelente servicio, el desayuno muy bueno y completo mucha variedad, excelente ubicación, el personal del hotel muy amable y servicial.
Bodde her 6 netter i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 16. feb. 2024
Dear Carlos I,Thank you so much for your kind review of our hotel. We are delighted to hear that you had a great experience with us and that you found our service excellent. We are also pleased to know that you enjoyed our breakfast. Our team takes pride in providing friendly and helpful service to our guests, and we appreciate your recognition of their efforts. We hope to have the pleasure of welcoming you back in the future.

8/10 – Bra

Sascha

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Reinigungspersonal hat weder dreckige Gläser weggeräumt noch leere Flasche!
Bodde her 2 netter i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 9. feb. 2024
Lieber Sascha, vielen Dank für Ihr Feedback. Wir bedauern zutiefst, dass das Reinigungspersonal die dreckigen Gläser und die Flasche nicht weggeräumt hat. Wir haben Ihre Anmerkung zur Kenntnis genommen und werden dies intern besprechen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. Wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt hatten und uns eine weitere Chance geben werden Sie zu begeistern. Bis zum nächsten Mal!

10/10 – Utmerket

Isabell

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Frisch renoviert, freundliches Personal, gute Lage - alles top.
Bodde her 1 natt i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 9. feb. 2024
Liebe Isabell,vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit unserer frisch renovierten Einrichtung, unserem Personal und der Lage zufrieden waren. Wir werden Ihre Kommentare weiterleiten und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 – Utmerket

Söre-Ole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es war ein sehr angenehmer und ruhiger Aufenthalt. Das Personal war super freundlich und zuvorkommend.
Bodde her 1 natt i februar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 5. feb. 2024
Lieber Söre-Ole, vielen Dank für Ihre freundlichen Worte zu Ihrem Aufenthalt im DoubleTree by Hilton Berlin Ku'damm. Es freut uns zu hören, dass unser Personal freundlich und zuvorkommend war. Ihr positives Feedback ist uns sehr wichtig. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

8/10 – Bra

Markus R.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 Tage solo und 3 Tage zu zweit in Berlin
Schön rennoviertes Hotel im Zentrum und nahe der Shopping Meile am Kudamm. Direkt vor einem Park und deshalb trotz zentrumsnaher Lage sehr ruhig. Schöne Lobby mit guter Bar, Frühstück mit guter Auswahl und Restaurant mit kleiner Karte - aber sehr lecker. Das Zimmer ist ebenso neu rennoviert und sehr zweckmässig. Sauberkeit war ok, aber nicht perfekt, z.B. Haare in der Duschwanne. In der Junior Suite gibt es keinen Schreibtisch, obwohl so beschrieben (deshalb kaum geeignet für 2 Tage Hotel-Office). Leider hatten wir auch 2 Issues: 1) Zimmer war bei Ankunft total kalt, bis wir festgestellt haben, dass der Vorhang im Fenster eingeklemmt war und damit die Klimaanlage (welche auch als Heizung dient) nicht aktivierte. Reception hat jedoch schnell mit zusätzlichem Heizkörper aushelfen können, so dass das Zimmer nach 24h angenehm warm war. 2) Eine Service-Angestellte (Room Service) hat sich in unserer Minibar bedient und die angefangene Flasche auch noch stehen lassen ... (ein absolutes No-Go!). Fazit: gutes Hotel, mit sehr gutem Service an der Front (Reception, Restaurant, Bar) und leider der Hotel-Kategorie nicht entsprechendem Room-Service (Reinigung, Bereitstellung des Zimmers).
Bodde her 5 netter i januar 2024
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 23. jan. 2024
Lieber Markus, vielen Dank für Ihr ausführliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Sie Ihre Zeit bei uns genossen haben. Wir schätzen Ihre lobenden Worte!Ihre Hinweise zur Sauberkeit und den aufgetretenen Problemen bedauern wir zutiefst. Wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen durch die Kälte im Zimmer und das Missgeschick mit der Minibar entstanden sind. Ihre Anmerkungen sind für uns äußerst wichtig, und wir werden diese intern umgehend besprechen. Wir danken Ihnen für Ihr Verständnis und die Möglichkeit, uns zu verbessern. Ihr positives Fazit zu unserem Hotelteam freut uns, und wir hoffen Sie in Zukunft wieder als unsere Gäste begrüßen zu dürfen.

10/10 – Utmerket

Nina-Kathleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 8. jan. 2024
Liebe Nina-Kathleen, vielen Dank für Ihre 5 Punkte Bewertung. Wie schön, dass Ihnen Ihr Aufenthalt so gut gefallen hat. Bis zum nächsten Mal. Wir freuen uns auf Sie!

8/10 – Bra

Kell og Hojbjerg

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/a
Bodde her 8 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 1. jan. 2024
Dear Kell, thank you for your feedback. If there's anything specific about your stay that you'd like to highlight or if you have any suggestions for improvement, please feel free to share. We look forward to welcome you back!

10/10 – Utmerket

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very happy with hotel
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 29. des. 2023
Dear Chris, Thank you for choosing the DoubleTree by Hilton Berlin Ku'damm and for taking the time to offer your 5 out of 5 feedback. We are delighted to know that you enjoyed your stay, and we hope to see you again!

10/10 – Utmerket

Trine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 29. des. 2023
Dear Trine, Thank you for choosing the DoubleTree by Hilton Berlin Ku'damm and for taking the time to offer your wonderful feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Berlin.

8/10 – Bra

Ben

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gerne wieder.
Bodde her 3 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 19. des. 2023
Lieber Ben, vielen Dank für Ihr Feedback. Wir freuen uns auf Ihren nächsten Aufenthalt. Bis bald in Berlin!

8/10 – Bra

Derek

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Central Location.
Great central location in a nice neighborhood. Previously stayed when the hotel was the Steigenberger, this hotel was a 5* and had better creatures comforts in the rooms. Breakfast was very overpriced at €32 per person, many great spots nearby for breakfast such as the KaDeWe and Enzo's. Staff were very attentive and gym is well equipped.
Bodde her 3 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Dear Derek, Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments about our location, the attentive staff, and the well-equipped gym.We also value your insights about the breakfast pricing, and we understand that preferences may vary. Your loyalty as a returning guest is highly valued, and we hope to have the opportunity to welcome you back in the future.Thank you for choosing our hotel.

10/10 – Utmerket

Michal

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Hotel Experience of The Trip
We were blown away by the service at the hotel. There was a staff issue during our stay but they rectified it right away. We truly appreciated their hospitality. Thank you again to Mr. Deichmann for your remarkable service! The hotel itself is new, clean, modern and beautiful. It is located in a great location. The buffet breakfast was delicious. Our daughters loved this hotel and had the BEST time! Thank you so much for taking care of us. We will definitely be back.
Bodde her 1 natt i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Dear Michal, thank you so much for your fantastic words and your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Susanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Dear Susanne, we are delighted that you enjoyed your stay with us and gave us a 5 out of 5, thank you!We hope to welcome you back soon!

6/10 – Grei

Uyanga

Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Liebe/r Uyanga,vielen Dank für Ihr Feedback und Ihren Aufenthalt bei uns.Wir haben gesehen, dass Ihnen Ihr Aufenthalt im Großen und Ganzen gefallen hat. Gerne nähmen wir Ihre Verbesserungsvorschläge an.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.

8/10 – Bra

Jeanette

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Mycket trevlig personal vid incheckning. Uppgraderade mig till ett tyst rum på vån 5 istället för vån 2. Mycket uppskattat! Lördag kväll i baren på hotelket. Beställde in ceasarsallad. Drygt 30 min kom maten. De hade glömt mig. Salladen var usel o kocken hade missat att lägga i bacon! Åt några tuggar, sa till barpersonalen att jag inte tänkte betala för maten. Mycket professionell personal! Behövde inte batala o de bjöd på glaset vin jag tog till maten. Eloge till dem!
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 18. des. 2023
Dear Jeanette,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about the friendly staff at check-in and the room upgrade. We are glad that the staff handled the situation professionally when there was an issue with your food order in the hotel bar.However, we sincerely apologize for the oversight and inconvenience you experienced with the caesar salad. Such lapses in service are not reflective of our standards, and we will address this with the kitchen team to prevent similar incidents in the future.It's great to hear that the staff handled the situation well, and we're pleased that you felt satisfied with the resolution. Your feedback is valuable, and we will use it to improve our services.We hope you will consider giving us another chance in the future to provide you with the exceptional experience we strive for.Thank you for choosing our hotel.

10/10 – Utmerket

mourad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 8. des. 2023
Thank you so much for awarding us a 10 star rating! We greatly appreciate your positive feedback and are thrilled to know that you had a satisfactory experience during your stay. We look forward to welcoming you back in the future and providing you with another exceptional experience.

10/10 – Utmerket

Jukka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Leila ja Jukka Berliinin joulutoreilla
Aulan baaritiski on erittäin viihtyisä, osaava henkilökunta koko hotellissa. Hotellin sijainti on loistava lähellä Berliinin parasta joulutoria ja laadukkaita ostospaikkoja. Samassa rakennuksessa olemme majoittuneet (Steigenberger) muutaman kerran ennen remonttia, eikä sekään hotelli huono ollut, mutta kyllä nyt on noustu vielä pari pykälää ylöspäin erityisesti henkilökunnan ja yleisen viihtyvyden osalta. Tulemme uudestaan.
Bodde her 2 netter i november 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 5. des. 2023
Dear Jukka, Thank you for your wonderful feedback regarding your stay at our hotel. We are delighted to hear that you found the bar counter in the lobby very comfortable and that you had positive interactions with our competent staff.We look forward to welcoming you again in the future. IThank you for choosing our hotel, and we can't wait to have you back.Best regards,

10/10 – Utmerket

Mikael Plauborg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Julemarked i Berlin Super hotel
Bodde her 3 netter i november 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 5. des. 2023
Vielen Dank für Ihre wunderbare Bewertung.Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt so gut gefallen hat.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gutes Hotel, perfekte Lage, grosszügiges Morgenbuffet
Bodde her 3 netter i november 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 28. nov. 2023
Liebe Andrea, Es freut uns zu hören, dass Sie das Hotel als sehr gut empfunden haben und die Lage sowie unser biologisches Frühstücksbuffet genossen haben. Die richtige Lage und ein reichhaltiges Frühstück tragen maßgeblich zu einem angenehmen Aufenthalt bei.Wir hoffen, Sie bald wieder als unseren Gast begrüßen zu dürfen!

10/10 – Utmerket

ali

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 24. nov. 2023
Dear Ali, thank you very much for your exceptional 10 points review. We are delighted that you enjoyed your stay with us. If you visit Berlin again, wee look forward to welcoming you back!

6/10 – Grei

Louise

Likte: Renhold
Overall a nice hotel
No parking available as advertised. Reception was just referring to already occupied public parking. Please note that it may be quite noisy in evening and at night from the streets.
Bodde her 3 netter i november 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 20. nov. 2023
Dear Louise, We are sorry to hear about the inconvenience you experienced regarding parking and the noise from the streets.As for the noise issue, hotels are often located in busy areas, and street noise can be challenging to control. However, it's valuable feedback for to be aware of.Your input helps improve the overall guest experience.

6/10 – Grei

Krister

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 9. nov. 2023
Dear Krister, Thank you for providing feedback on your recent stay. Your suggestions for improvement would be greatly appreciated and will be taken into consideration. We eagerly anticipate the opportunity to welcome you back soon.

10/10 – Utmerket

Alena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wir haben hervorragend geschlafen
Bodde her 2 netter i oktober 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 31. okt. 2023
Liebe Alena, es freut uns außerordentlich zu hören, dass Sie hervorragend geschlafen haben. Eine erholsame Nacht ist ein wichtiger Teil eines gelungenen Aufenthalts, und es ist schön zu wissen, dass Sie sich bei uns so gut ausgeruht haben.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotel
Bodde her 4 netter i oktober 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 24. okt. 2023
Thank you for your fantastic review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Emin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best hotel to see Berlin. Quiet, easy to access, and clean.
Bodde her 6 netter i oktober 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 23. okt. 2023
Dear Emin, Thank you for your review.We are delighted to see that you enjoyed your stay with us. How wonderful to read, that you name us one of the best Hotels in Berlin! We look forward to welcome you back soon.

10/10 – Utmerket

Henrik

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hygge, smil og hjælpsomhed. Dejligt sted
Bodde her 3 netter i oktober 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 12. okt. 2023
Dear Henrik, Tak for din anmeldelse.Vi er glade for at se, at du nød dit ophold hos os.Alle vores medarbejdere sætter stor pris på dine rosende ord, tak!Vi ser frem til at byde dig velkommen tilbage snart.

10/10 – Utmerket

SØREN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gaaanz zentral!
Ganz zentral gelegen, frisch und komplett renoviert (09/23), freundliches Personal und guter Frühstück! Abräumen im Frühstücksraum lief sehr schleppend…!
Bodde her 1 natt i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 7. okt. 2023
Lieber Soren, vielen Dank für Ihr Feedback und Ihren Aufenthalt bei uns.Wir freuen uns, dass unsere zentrale Lage Sie begeistern konnten.Schön, dass Ihnen unser einzigartiges Bio-Frühstück, auf welches auch wir sehr stolz sind, so sehr gefallen hat.Bis zum nächsten Mal! Wir freuen uns bereits jetzt auf Sie.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 7. okt. 2023
Dear Guest, thank you for your prefect review. We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Alain

Reiste med partner
Hôtel bien situé, entretien général exceptionnel, Personne qui répond bien aux interrogations. Accommodant pour des situations hors du commun.
Bodde her 6 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 7. okt. 2023
Dear Alain, Thank you for your review.We are delighted to see that you enjoyed your stay with us. Your nice words are greatly appreciated, thank you!We already look forward to welcome you back soon.

10/10 – Utmerket

OKAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 7. okt. 2023
Dear Okan, Thank you for your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Kristian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotel centralt i Berlin
God service og late check out
Bodde her 1 natt i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 27. sep. 2023
Dear Kristian, thank you for your 10 points review!How wonderful that your enjoyed your stay and our service. We look forward to welcome you back.

8/10 – Bra

Jeremy

Reiste med partner
Top class new property.
Bodde her 9 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 24. sep. 2023
Dear Jeremy, thank you for your kind words and your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

8/10 – Bra

Adolfo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The area which is it is located is safe and close to everything , a few blocks away there is a shopping center nearby there are markets and close transportation, They have a friendly staff and a kitchen that you can order food at any time you like
Bodde her 5 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 19. sep. 2023
Dear Adolfo,thank you for your review.We are delighted to see that you enjoyed your stay with us. Our employees were very pleased with your praise.We look forward to welcome you back soon.

6/10 – Grei

Stephanie

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
We chose the Doubletree because it was the former Steigenberger Hotel. The hotel has lost the personal touch. We had a room on the 5th floor and heard every person walking, talking, and celebrating on the street below (window closed) until the early morning hours (2/3 am). The breakfast buffet was incredible and the restaurant service was fine. The vallet was also very helpful. The rest of the staff was very cold and impersonal. We had daily cleaning but they never gave us new tea cups or glasses and only refreshed the tea once during our 4 night stay! A bottle of water which usually comes with the room costs 9€. The mini bar was completely empty and if you wanted anything in it you had to walk all the way to the reception area and fill it yourself. Our room happened to be a very long walk from the reception area with only one elevator down in the center of the hotel. The location isn't bad, but there are hotels located more centrally and closer to the Kudamm. For us, we will not be staying at the Doubletree again. Service was inadequate, housekeeping was inadequate and location was not exceptional.
Bodde her 4 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 19. sep. 2023
Dear Stephanie, Thank you very much for your visit and review. We deeply regret that we did not meet your expectations during your stay. As we are constantly striving for perfection feedback like yours are very helpful for our trainings. I have passed on your feedback regarding room cleaning to our housekeeping manager. We would like to sincerely apologize for this as well, this is not up to our standard. For your next stay we will be more than happy to allocate a quiet room near the elevator for you! We do hope that you will give us a second chance to impress you. We promise your next stay will be unforgettable.

8/10 – Bra

Diane

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 19. sep. 2023
Dear Diane,thank you for your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

8/10 – Bra

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 19. sep. 2023
Dear William,thank you for your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Surendra

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku’damm den 19. sep. 2023
Dear Guest,thank you for your review.We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

8/10 – Bra

Adrien

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 14. sep. 2023
Dear Adrien, We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Ivan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. sep. 2023
Dear Ivan, thank you for your kind words about our brand new Hotel. We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Joanna

Reiste med familie
Likte: Fasiliteter
Great hotel in a nice area.
Bodde her 2 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. sep. 2023
Dear Joanna, thank you for your wonderful words about our new centrally located Hotel. We are delighted to see that you enjoyed your stay with us. We look forward to welcome you back soon.

10/10 – Utmerket

Philipp

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top Standort am Khudamm, sehr schönes Frühstücksbuffet
Bodde her 2 netter i september 2023
Svar fra DoubleTree by Hilton Berlin Ku'damm Team den 13. sep. 2023
Lieber Philipp, vielen Dank für Ihre wunderbare Bewertung.Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt so gut gefallen hat.Schön, dass Sie unser einzigartiges Bio-Frühstück genießen konnten.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.