Hoteller nær Bergedorfer-slottet

«Nice room but some amenities were not working»

«Bra pris, greit rom med bad»

«not a good hotel good lokation»

«Customer service at its best»

«The hotel was outdated, old, smelled like smoke. Staff was friendly but overall lacks basic and required safety precautions as well as unhygienic. The door up to the first floor from the stairway was broken and ment people were either stuck on the inside or outside of the first floor after 2300 because the elevator stopped working as well. We told the staff, they knew about the issue but didn’t actually do anything about it. There bathroom was not very clean and had several silverfish bugs ...

«Veldig fint hotell, med mye artig, moderne og pen kunst. Fint og stort rom. Frokosten var himmelsk og man har DET utvalget, men det kostet 20€ pr person om man skulle bestille frokost på hotellet noe vi syntes var veldig dyrt for en frokost så sørg for å booke rom med frokost da det er billigere. Men jeg ga totalt sett 4 stjerner da de som jobber i resepsjonen ikke virket imøtekommende og du hørte aldri et hei/hadet og de smilte ikke.»

«Why is this hotel a 4 star hotel I don’t know, should have been 2 star hotel»

«Nice clean room, good breakfast. »

«We only needed a bed for the night and this hotel looked decent for the price. However, it was not. It was so noisy, from the corridor, the rooms above, the street and especially the elevator which was constantly moving even late at night. We struggled sleeping. The rooms are very dated and needs to be updated. The receptionist in the evening was very neutral, not especially welcoming, but the morning staff was very nice. Get the hotel renovated, improve the noise cancelling and it will ...