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Anmeldelser av Hotel Servigroup Calypso

3.5 out of 5
Hotel Servigroup Calypso
Avenida del Derramador, 4, Benidorm, Alicante

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 72 av totalt 109 anmeldelser." "
Rangering på 8 − Bra. 22 av totalt 109 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 109 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 109 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 109 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold og fasiliteter
Was ok shame tge cleaners didnt clean my room everyday will not ise again
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Pauline

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

8/10 – Bra

Michelle

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Central hotel, with good facilities
Bodde her 4 netter i februar 2024

8/10 – Bra

Alan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Can not fault this hotel
Bodde her 5 netter i november 2023

8/10 – Bra

David

Likte: Renhold og personale og service
Bodde her 3 netter i september 2023

10/10 – Utmerket

María Mercedes

Bodde her 1 natt i august 2023

10/10 – Utmerket

Abdellah

Bodde her 2 netter i august 2023

8/10 – Bra

ROBERT

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 5 netter i mai 2023

10/10 – Utmerket

Craig

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023

8/10 – Bra

guillermo Edo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
La limplieza del hotel , asi como sus instalaciones son perfectas aemas las mayoria son nuevas. En la piscina seria interesante prestar toallas pasra lo clientes, puesto que la mayotia debemos comprar toallas para poder estar en ella.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra Customer Service Department den 31. mars 2023
Dear julieThank you very much for your positive feedback about your stay in our hotel, we hope to see you soon on your next holiday,Kind regards, Customer Service Department.Hotel Servigroup Calypso

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Bodde her 14 netter i desember 2022

10/10 – Utmerket

Janette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i november 2022

10/10 – Utmerket

Martin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the hotel was more of a base camp for me to explore the main strip of Benidorm and very well situated
Bodde her 5 netter i november 2022

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always stay there great food and nice food
Bodde her 5 netter i november 2022

10/10 – Utmerket

NORMA

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyably happy holiday
Bodde her 21 netter i september 2022

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Hotel very clean and food good plenty of sun loungers , helpful staff could not fault it , and the only small irritation was that the swipe cards to access the room , pool and lifts often simply did not work this many people became exasperated.
Bodde her 14 netter i september 2022
Svar fra Customer Service den 21. okt. 2022
Dear guest,It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hotel reached your expectations.We look forward to welcoming you back in the near future.Kind regards,Customer Service Department.Hotel Servigroup Calypso.

10/10 – Utmerket

Simon

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Claudia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2022

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb!
Bodde her 3 netter i juni 2022

8/10 – Bra

Jane

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Hotel was in a great location, great service breakfast was brillianat. Rooms could do with updating
Bodde her 4 netter i juni 2022

4/10 – Dårlig

Jamie

Bodde her 3 netter i mai 2022

10/10 – Utmerket

sidney

Bodde her 4 netter i mai 2022

10/10 – Utmerket

Alan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Golf 2022
Hotel close to beach and strip , must say food was excellent and choices , quality best I have been to for a long while inclusive. Rooms comfortable , good shower
Bodde her 4 netter i april 2022

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great fun
Bodde her 4 netter i mars 2022
Svar fra Servigroup Hotels den 22. mars 2022
Dear Matthew, Thank you for the time you took publishing your comment on Expedia. It is a great pleasure to read that you have enjoyed your stay in our hotel. We hope to welcome you back in the near future. Kind regards, Customer Service Department. Hotel Servigroup Calypso

2/10 – Forferdelig

Verifisert reisende

Bodde her 7 netter i september 2020

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i oktober 2019

2/10 – Forferdelig

Verifisert reisende

Bodde her 8 netter i september 2019
Svar fra Cristina den 31. okt. 2019
Buenos días, Lamentamos que su experiencia no haya sido como esperaba, nos podría indicar cómo podemos mejorar para futuras ocasiones, por favor. Su opinión nos ayuda a mejorar. un saludo,

10/10 – Utmerket

Verifisert reisende

Bodde her 7 netter i september 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Tatty ..the property needs a good re-furb... balcony overlooking a corrugated roof that is littered with the remnants of previous tenants ( empty cans & bottles , old towels and much more ) the lounge “furniture” consists of large pieces of foam with throw overs that need a wash ..Curtains are over half a metre too long and trail the floor as well as hanging off the rail ..No service ..TV all in Spanish .. Lot of street noise ..
Bodde her 4 netter i september 2019
Svar fra Customer Service Department H.Servigroup Calypso den 25. sep. 2019
Dear Guest. Thank you for sharing your comments on Expedia. We are sorry to hear that the hotels ‘decoration was not to your liking and be assured that we will pass your comments to the management for future refurbishments. With reference to the television channels, we would like to inform you that we have more than 10 English channels in all rooms. Should you have mentioned this problem to our reception staff, they would have checked any possible error. Moreover, all this information is available for guests in the folder they have in the rooms. On the other hand, we would have appreciated that you had informed about your discomfort regarding the street noise, so that we could have offered you a room change to a quieter area. Once again, thank you for your feedback and please do not hesitate to contact us if you decide to visit us again in the future. Kind regards, Customer Service Department. Hotel Servigroup Calypso.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
me gusto el hotel y la ubicacion no me gusto la animacion
Bodde her 10 netter i august 2019
Svar fra cristina den 31. okt. 2019
Gracias por sus opiniones, estas nos ayudan a mejorar. Esperamos volverle a tener en un futuro. un saludo,

8/10 – Bra

Kim

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel x
Staff at the Calypso very helpful especially Elaine on reception and Rosa in the restaurant have stayed there the last 5 years going back next year x
Bodde her 10 netter i juni 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Propreté excellente accueille très bien Nous revenons depuis plusieurs années car c’est ce qui nous convient
Bodde her 14 netter i mai 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The cards to get in and out didn’t work sometimes do hsd to go to reception 3times to change them
Bodde her 8 netter i april 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Good hotel, but poor customer care
Booked 3 rooms, double with full board. 2 for elderly parents. Had problems with the hotel taking the payments before we even got there- passed blame to us saying card expired! Caused panic as less than 7 days to go and worried will lose the rooms. We had to make contact with credit card, who informed us it wasn't credit card but the hotel actually putting the numbers in wrong causing the payments to be refused??!! Then having to phone hotel to resolve, to be advised by a male member of staff who didn't speak good English, "maybe you have no money" my husband nearly fell off his chair!!!!! Lol. All very much uncalled for, as the card went through the next day!!! Rather poor show. When arrived, took forever to check in with all the messing about sign this, sign that- around 12 pages, but already paid for! Took 30mins! Asked a room on a high floor, with double bed- at least for my husband and myself, placed in a small room with single beds, on the 2nd floor!!!! Asked to move when checked in and was advised no!! Was rather surprised that the room was on the side of the hotel with view of next doors hotel-was there for 8 nights, yet lots of other people arrived afterwards for short Easter break and got pool rooms!!! Couldn't fault the hotel staff in restaurant, lady on front door was lovely and attentive as were some of the others. The food was excellent and surprisingly hot on each service, also great selection and change each evening- very pleased.
Bodde her 8 netter i april 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
The best hotel around friendly,ideally located.food good standards have remained the highest standard in all the times ive stayed there.
Bodde her 5 netter i februar 2019

10/10 – Utmerket

Celia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2018

10/10 – Utmerket

Duncan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay
Fantastic stay at this hotel in the right location spotless and friendly
Bodde her 7 netter i november 2018

10/10 – Utmerket

Michael og Cumbria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2018

10/10 – Utmerket

carole og uk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
very well run hotel and clean
the hotel staff were happy and always spoke to you on passing, we wanted to change rooms and it was attended to sraight away, with no fuss, we would definately stay there again, and recommend to others.
Bodde her 7 netter i mai 2018

8/10 – Bra

Bridget

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
We had a relaxing week hotel was well located food good good selections of tv

10/10 – Utmerket

Edgardo og Concepción

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Playa
Excelente hotel acorde al lugar, de playa y relajo con comida bastante buena

10/10 – Utmerket

maurice og fortuna spain

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
could not fault the hotel, great food, clean, friendly staff, would book again soon.

10/10 – Utmerket

JOAN og Liverpool

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fab calypso
Fantastic holiday we always go back when the calypso is available I never want to stay anywhere else the food is the best anyway overall we think it's the best and we have been in a lot of hotels in Benidorm and I mean a lot but most of all it's a servigroup And with them you can't go wrong

8/10 – Bra

alivia og lm

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel bien situado comida muy buena limpieza excel
Lo recomiendo he estado muy a gusto pero camas incomodas

10/10 – Utmerket

Carol og tynemouth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
happy stay
very pleased with the hotel.quite.

10/10 – Utmerket

samuel og north wales

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
perfect hotel
it was our first time at this hotel and from arrival to departure everything was perfect nothing was too much trouble for any of the staff who went out of their way to help and all spoke good english ivan and amanda on reception also made us feel welcome only downside was the veiw from our bedroom(215) it over looked equipment outside would we stay again? the answer YES no hesistation

8/10 – Bra

stephen og Whalley

Likte: Personale og service og overnattingsstedets bygg og tilstand
I go back again
A lovely stay with fantastic service at the hotel calypso just every thing you want from a holiday very pleased.