Hoteller nær Bella Balloons Hot Air Balloon Co

« Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors ...

«Nice »

«I would not recommend staying at Quality Inn Mason Near Kings Island. I booked the property through Expedia for a multiple night stay. We flew in on a redeye and checked into the hotel. Being a non-smoking property, the first thing we noticed was a individual smoking outside our room pacing back and forth. You know the type that makes you feel uneasy. This went on for a good 30 minutes. Once I entered the room, I noticed the primary light didnt work. I tried the switch, expected the light and ...

«The breakfast was fresh and delicious every morning. The staff (with the exception of the African American lady) were all extremely friendly and helpful. The room was clean and inviting. My family and I enjoyed our stay. We will definitely book/stay again next year when we’re back in Ohio for Nationals!»

«The property around the hotel was littered with trash. Inside, there were several broken windows around the pool. Behind the center table between the queen beds was filthy! Behind the TV was filthy! There were long black hairs left in several places in the room. The door closures were poor and doors slammed throughout the night. The HVAC unit rattled when running.»

«Front desk was pleasant with his help. Overall the room felt unclean. There random stains on the walls. The breakfast had less offerings than expected, but it was adequate.»

«Room was very clean. Wood floors and rolling desk chair makes for a lot of noise from upper floors. Hotel was sold out but I would suggest 4th floor room if you can get it. »

«Everything was smooth and orderly. Well staffed. Will stay again. »

«Good »

«The best part of this property is the staff. However, we won't ever stay here again unless it's mid-week because of the proximity to the outlet mall as well as the Flea Market. The hotel was packed. The pool is tiny just in case you might want to use it. We didn't. Also, the pool is right by the elevator and the floor stayed wet. There were lots of loud preteens running around. We are seniors and will choose a bit pricier property next time and maybe it will be quieter. The floor tiles ...

«They pool needs a good cleaning , not just chlorine tablets throw in it, needs emptied out in a good scrubbing the water looks green»

«Room set up was odd and only a very little table to eat on. Not enough table for 2 people. Breakfast was poor. »

«Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again »

«la picina estaba llenísima de cloro »

«Clean room, and great staff. I had an issue witj my toilet but iy was quickly resolved. The breakfast was light. »

«We had hair behind the door in the bathroom. Then when we pulled back the blankets of our bed there was a wad of hair, hole in the sheet and something dried on the flat sheet. When my husband took a shower his towel had a large worn hole in it. At check in i was informed that the $60 deposit per room was cash only»

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »

«The room smelled like cat. The sheets and pillowcase were stained. The pillowcase looked like it had fresh makeup on it, but the linens hadn’t been changed. The wallpaper was peeling off and was hooked back on with a thumbtack. The staff gave me a key card out of the return key in without sanitizing it or anything just reset it. I was never given the Wi-Fi password. If I would’ve had any other option, I would’ve left.»