Hoteller nær Miami Lake

«Great customer service but needs updates to looks and furniture »

«Worst hotel experience ive ever had. I was greeted by a guy on a kiosk screen. It was a red roof and i booked in advance without cancellation protection as there were not many options and the price was right and the reviews were not terrible. Oops. A sign outside the hotel said “new rooms” 😂 new grey vinyl planking a few years ago. The property was dirty. The stairs and upstairs hallway was too. There is no elevator. My room had filthy sheets, worn and stained from the laundry. Deep cleaning ...

«Never saw any staff at all during 4 day stay. My friend arrived early and got both separate room keys. I was able to walk right into the room area without seeing anyone. Exterior doors were open and unable to be secured. Anybody could walk in. Room was clean but old and worn. No desk chair, no handles on closet, just nails. No microwave. TVvremote needed. new batteries. Room smelled of smoke, I had to buy air freshener. Room not cleaned in 4 days. Expected at least once. breakfast was ...

«Didnt get a hottub »

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »

« Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors ...

«Hot breakfast and polite staff»

«Recommend »

«The property is old, the rooms smell like mildew, and was over priced. I would never stay here ever again.»

«Would have rated this higher except that there were a couple of times that I smelled cigarette smoke near the entrance due to workers smoking right outside the front door (one time I saw the worker, the other time it seemed that way but I didn't see it, just could smell it by the breakfast area). Would suggest not allowing workers to smoke that close to the entrance. I am a big fan of Holiday Inn Express & Suites and probably the main reason is due to how smoke-free they keep their hotels.»

«Jeg bestilte 3 rom gjennom Hotels.Com og betalt via mitt Re.member kort. Dette kortet samt bestillingsbekreftelsen ble forevist ved ankomst til hotellet. Ved mottak av kontoutskrift fra Re:member er jeg belastet 2 rom a USD 62,01 = NOK 403,97 på dette kortet direkte fra hotellet selv om oppholdet var forhåndsbetalt i sin helhet. Dette er att opp med Re.Member»

«Can't wait to see you again»

«Property amenities were good. Eating options nearby. Only complaint was the hallways and elevator smelled awful musty.»

«Good small convenient. »

«My king bed room was fine. It’s just the rest of the place that looks a bit worn. There are big rig trucks parked on one side of the hotel, and when I got there, someone was blasting music while cleaning out his car and the people next to him were grilling in the parking lot. The common spaces smelled a bit of cigarettes and there isn’t an elevator to the second floor. The vibe didn’t make me feel totally comfortable but I was fine once in the room. It was clean and quiet.»

«The room was clean. The staff were nice. Parking was convenient to my room. The air cooled the room. The beds were comfortable. It worked out good for our trip.»

«The pool was not working when we showed up and the kids were bummed, everything else was nice »

«We checked in they did not have the correct room I booked they were sold out. The woman at the front desk never informed me until we walked in our room and it was smaller with no sofa bed. We then used the toilet and it overflowed onto the floor. The space where we are supposed to have a refrigerator is empty And it was never disclosed on the booking site that this location is under construction. The pictures look nothing like this hotel. We are extremely disappointed and don’t even want to ...

«Good place for a quick stay»

«Very good forna stop over night. Breakfast was fresh and good options. No prblems or issues on the property. We would stop there again»