Hoteller nær Glendower Historic Mansion

« Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors ...

«Nice for the price »

« Very welcoming and friendly staff! Always there with a smile. Only downfall is one elevator which is slow at times of busy times. Great place to be at. Will definitely stay there!!!»

«Everything was good! »

«Great staff - very welcoming and helpful. Our room was comfortable and spotless. »

«Breakfast was excellent. Workout room was sufficient and clean. All the staff were friendly and helpful. I also enjoyed they had a snack area where you can buy snacks and ice cream bars. Convenient and tasty.»

«Property and room was average...»

«Clean room and pool area. »

«Noisy at night, basic rooms»

«I’ve never left a review before in my life but I felt required to. This hotel must had the thinnest walls and floors known to man kind. I’ve NEVER experience a more loud hotel in my life. The people above us- you could hear them walk. Let alone when they moved around not so silently. Then any commotion in our hall. You could hear it all. Doors opening and closing. Just people normal talking in the halls you could hear. The amenities, staff, bar, and parking were all great. But goodness don’t ...

«My wife and I arrived at 2:40 pm, knowing that after travelling all day that maybe we could check in before the standard check in time of 3:00pm. The front desk clerk immediately looked at our reservation and said our room wasn't ready. When asked when it might be ready, and she stated that the check in time is 3:00pm. We waited in the lobby. Two other couples came in right after us and their room was ready and were allowed to check in. At 3:05p I again asked if our room was ready, and we were ...

«No breakfast. Only coffee and muffins »

«Worn out linen very old , dirty blanket ,old uncomfortable matress ,chair riped off leather , no staff electronic check in over screen .Never stay again »

«The condition of the property was unacceptable, and we chose not to stay as a result. Despite this, our request for a refund was denied at the time, although we were told a refund for the second night might be considered. Unfortunately, we have not received any follow-up communication. Additionally, the property did not match the images ներկայաց when the reservation was made, which was very disappointing. Given the circumstances, we are extremely dissatisfied with our experience and respectfully ...

«Everything was good. Breakfast was meh.»

«I books 2 rooms and paid up front to express. but Expedia only booked 1 room for me. And I had to book another room at much higher price at my own cost when arrival. Complained case to one of the agent. Only refund the 1 room at lower price. The agent do not even offer or ask what is my cost due to Expedia mistake. This is totally unacceptable. This only happens once. But twice. Last time when I booked resort room at Mexico Cancun moon palace. The similar situation happened . The agent resolved ...

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »