Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Doubletree by Hilton Bath

4 out of 5
Doubletree by Hilton Bath
Walcot Street, Bath, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 365 av totalt 815 anmeldelser." "
Rangering på 8 − Bra. 251 av totalt 815 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 815 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 815 anmeldelser." "
Rangering på 2 − Forferdelig. 35 av totalt 815 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Vuong Kim

Bodde her 1 natt i februar 2023
Svar fra Liv den 21. mars 2023
Thank you for your feedback, we rally appreciate and we look forward in welcoming you again not to far distance.

10/10 – Utmerket

Håkon

Bodde her 1 natt i september 2022

10/10 – Utmerket

Leon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet var fint og fantastisk service av personale, frokosten var bra og kveldsmaten var litt over standard
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Trygve Jarl

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Meget god frokost.
Bodde her 3 netter i april 2022

4/10 – Dårlig

Paul

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
No extra towels also it was promised Old and smelly building bad service in room
Bodde her 2 netter i mai 2024

8/10 – Bra

Steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chain hotel. Good value. Location great. Clean. Room was not ready at check-in time. Substantial street noise at night. Ask for room in back of hotel.
Bodde her 2 netter i april 2024

6/10 – Grei

Nicola

Reiste med en gruppe
Location is excellent, just a short walk to all the major sites. Housekeeping was very poor and in our group of 8, none of us had our rooms made up. We complained and eventually someone came to do our room.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In house restaurant food was fantastic! Staff very nice. Polite and helpful. Quiet rooms despite big tourist groups staying at the hotel. Perfect location right in the city centre. No free disabled parking bays however there were two disabled bays in front of the hotel but these are not bookable. There is a NCP car park beneath the hotel which costs £50.00 for the weekend. We requested a room with twin beds and was given an ‘accessible’ room to accommodate wheelchair users which didn’t apply in our case. The downside to this was the bathroom sink was very low done as was the loo and loo roll holder. Would highly recommend. Not cheap but worth it.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Lyndsey

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel for families. Very welcoming staff.
Bodde her 2 netter i april 2024

6/10 – Grei

Natalie

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel insisted I pay on arrival even though I’d already paid via Expedia and showed receipt! Rooms certainly not up to standard, smelt mouldy and damp in room, seals around window were filthy. Rusty bin in bathroom and damp patches on wall and ceiling in bathroom. We stayed in room 350. Only one reception staff member at peak check in time! Hotel really needs to step up and refine their offering to suit what they say they provide
Bodde her 1 natt i april 2024

8/10 – Bra

Suk Ping

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Breakfast is excellent good, quality and quantity in excellent standard
Bodde her 2 netter i mars 2024

8/10 – Bra

Adriana

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Stavros

Bodde her 1 natt i mars 2024

10/10 – Utmerket

olaolu

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Rebecca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and restaurant. We especially loved the welcome cookies.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michael

Reiste med partner
Professional friendly staff and a spotlessly clean hotel
Bodde her 2 netter i februar 2024

6/10 – Grei

Tim

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ok but wouldn't stay again.
Staff were great, place was clean but checkin was an absolute nightmare. Housekeeping was delayed by an hour and we sat waiting in the lobby after being told someone would come get us when the room was ready. Nobody ever came and then when we finally queried at the desk again, our room had been ready for a while but nobody bothered to come and tell us. Also only one lift was working and the one that did work was really slow. On the top floor this was a bit of a pain. Although the room was nice and breakfast was good, I don't think I'd stay here again.
Bodde her 1 natt i februar 2024

8/10 – Bra

Marvin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall I found the hotel very good. One lift wasn't working, and I didn't really enjoy the dinner options, but the breakfast was very good
Bodde her 3 netter i februar 2024

10/10 – Utmerket

C

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely large room. Very helpful service from reception. Very clean and well located. Only gripe was I should've spent 2 nights in Bath, not 1
Bodde her 1 natt i februar 2024

10/10 – Utmerket

MAHESH

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A really lovely Hotel bang in the City centre. Close to shops and restaurants. The staff are all very friendly. Check in was quick and easy and the rooms look they were recently renovated, with a very comfy bed Parking too is very easy in the podium car park for £15/day. Great value. Will definitely stay here again.
Bodde her 1 natt i februar 2024

6/10 – Grei

Amar

Reiste med familie og små barn, Reiste med familie
Average stay at the Doubletree in Bath. Dining options were limited and not told that food was not served past 9:30pm for dinner when arriving so a few disappointed kids unable to get dessert. Room was cleaned to a minimal standard throughout stay also but feels like the hotel was struggling with recruiting staff throughout but not what was expected from a Hilton.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Jeremy

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay. Some areas could be cleaned better. Noticed some hairs in the bathroom and bits on the floor but overall a nice hotel in a good location and for a reasonable price when i booked.
Bodde her 2 netter i februar 2024

6/10 – Grei

Roger

Reiste med partner
Likte: Fasiliteter
Only one lift working which was very inconvenient. Finishes inside bedroom were tired, especially the bathroom tiling and fittings.
Bodde her 1 natt i februar 2024

6/10 – Grei

Elaine

Forretningsreisende
Likte: Renhold og personale og service
Tiny room - really stuffy and road noise/general late night noise terrible when you opened window. Air con far too loud, duvet really thin. Main areas nice but wouldn’t stay here again.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

jonathon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Nadim

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Dan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms and great location. The only negative thing I could say is that the bathroom felt slightly out dated. I will definitely be going back though
Bodde her 2 netter i januar 2024

8/10 – Bra

Wendy

Reiste med familie
Functional and clean hotel. The shower is a bit strange with a small door - this the shower water sprays onto the floor .
Bodde her 2 netter i januar 2024

10/10 – Utmerket

PAUL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wouldn’t stop anywhere else in Bath
Couldn’t fault it
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Takacs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Michael

Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Tracy

Reiste med familie
Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Ben

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff and facilities lovely, but the hotel allows dogs and unfortunately there was a dog barking for a large portion of the night!
Bodde her 1 natt i januar 2024

6/10 – Grei

Joanne

Reiste med partner
Likte ikke: Fasiliteter
It was like being in the wood wind section from the pipes which kept you awake and woke you early. The bathroom door did not close and the toilet didn’t flush properly. No water or glasses in the room. All in all disappointing for a hotel with the Hilton name
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Robbie

Reiste med partner, Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Check in was slow and tediuos, yet we had another gentleman later in the evening who was great.
Bodde her 1 natt i januar 2024

6/10 – Grei

Gareth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stay
Excellent location as it was a short distance to lots of bars and restaurants. Very clean all around. Our room was directly in front of the lift (so loud from people) and didn’t have a great view but that’s the luck of the draw! Bed was comfortable but air conditioner was loud and seemed stuck on a high temperature and other noise from water system disturbed sleep. Breakfast was excellent.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Oktay

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Dylan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Laura

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Not value money
The rooms were exceptionally small and was not value for money compared to other hotels we have stayed at in Bath previously, for the same or less money. The breakfast was lacking as due to lack of staff there were no plates for breakfast or parts of the breakfast menu were missing.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

YALÇIN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

JASJEET

Bodde her 1 natt i desember 2023

8/10 – Bra

David

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great location, check-in a bit irritating
Great location but service mediocre. Requested an early check-in as a Hotels.com Gold member two weeks before arrival, and then again the day before but they had no record of it at check-in and it was then not available. All a bit poor really.
Bodde her 1 natt i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you taking the time to share your experience about your recent stay at our hotel. As one of our guest you are of most value to us. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 – Bra

Richard

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Christmas stay
Overall It was lovely. Really like the room. Had some hair in the shower that had been missed by cleaner but room otherwise clean. Room was too hot was another minor criticism. The central location is a massive plus.
Bodde her 1 natt i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you for taking the time to leave a review, we are very sorry that there was a housekeeping issue with your room. We have a higher standard for our housekeeping and this should have been met. We are very happy that overall you enjoyed your stay with us and hope to see you again in the future.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, in walking distance to most things in town. Good service and cosy feel to the place
Bodde her 1 natt i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you for taking the time to leave a review, we are very happy we met your expectations and hope to see you again soon.

6/10 – Grei

Russell

Reiste med en gruppe
Likte ikke: Renhold
Very poor room service
Front of house staff very friendly and helpful. On the second night the room was not fully serviced or cleaned, with dirty cloths left on the side and cleaning products left on floor. Given the premium rates we payed for this weekend it was very disappointing. I followed this up with an email and photos, as advised by reception, over a week ago and have had no response.
Bodde her 2 netter i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you taking the time to share your experience about your recent stay at our hotel. As one of our guest you are of most value to us. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 – Bra

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you for taking the time to leave a review, we are very happy we met your expectations and hope to see you again soon.

2/10 – Forferdelig

Sue

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Falling into disrepair with terrible housekeeping
We have stayed here many many times, but this visit was terrible. They clearly have major issues with housekeeping. The airconditioning did not work, the replacement heater was a hazard as the wheel had fallen off it but not been fixed. The room was not serviced - they just made the bed and did not replace the used towels placed in the slower. There was a dirty pillow on the bed which I tried each day to get replaced but it never appeared. There was no replacing of tea and coffee supplies, dirty cups not removed or replace and bins not emptied. Will not be staying here ever again.
Bodde her 3 netter i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you taking the time to share your experience about your recent stay at our hotel. As one of our guest you are of most value to us. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Utmerket

amanda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In the heart of Bath friendly staff I would definitely recommend
Bodde her 2 netter i desember 2023
Svar fra Front Office den 25. des. 2023
Thank you for taking the time to leave a review, we are very happy we met your expectations and hope to see you again soon.

4/10 – Dårlig

Michael

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not like the web site.
The hotel was not like the web site . Difficulty with actually talking to anyone. Any problems the stock answere was "Not our faut because it was a Booking doc com or which ever" Expecting a bath as seen on the web site told none in the hotel,, The room was ok but coffe stains and sticky stuff on bed side tables and dressing table. The carpet was not clean Explained about it the next morning to be told "We will get onto it immediately" Still there that evening. We came back to the hotel after 5pm and room still had not been done. I do understand about turn overs but that was not very good and yes the coffee stains and sticky stuff still there. I actually spoke to the clesners and then it was cleared up with difficulty. I did speak to the receptionist again this time a manager. One good point was the night staff. I managed to spill a cup of coffee ouver the quilt I rang down and a nice chap got us a replacement This stay was a break getting ready for Christmas. The hotel was expensive and on paying that price I expected at least a clean room. The morning dining room staff where very nice and lovely. So to sum up Expensive Hotel for the room Service for the room very poor, Speaking to someone pre booking Poor Reception staff had stock answer Not our fault." Cleanliness poor. For the type of hotel and a Hilton group value for money No. Very disapointed. Bath lovely stall holders great.
Bodde her 3 netter i november 2023
Svar fra Front Office den 25. des. 2023
Thank you taking the time to share your experience about your recent stay at our hotel. As one of our guest you are of most value to us. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Central location, lovely breakfast, clean modern rooms
Bodde her 1 natt i november 2023
Svar fra Front Office den 25. des. 2023
Thank you for taking the time to leave a review, we are very happy we met your expectations and hope to see you again soon.