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Anmeldelser av Novotel Barcelona City

4 out of 5
Novotel Barcelona City
Avinguda Diagonal 201, Barcelona

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 486 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 387 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1003 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra Indirah B - Guest Experience Assistant den 21. des. 2023
Dear Anonymous, Thank you for staying with us. We are more than happy to receive your 10/10 rate. We hope to welcome you again in Barcelona. Best regards,

8/10 – Bra

Geir

Bodde her 1 natt i juli 2023
Svar fra Bárbara C - Guest Experience Manager den 31. juli 2023
Dear Geir, thank you for staying with us. Thank you for sharing. Have a nice time!

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Romkomfort
Hotel ser fint ut og moderne hotell, bra beliggenhet , kort vei til senter og stranda , god mat , god service, renhold medarbeider har gjort en god jobb- gjelder hotell rom daglig renhold, men dyne og pute lukter urens. Vi overnatta i familie rom , lufta i rom dårlig - lukter kommer fra doen til sengen selv om vi lukket døra i toaletter. Aircondition gammel laget mye lyd og ikke kald nok, rom temp. ca. 28*C-30*C. Vi syns dårlig rom ihht. 4**** hotell
Bodde her 5 netter i juli 2023
Svar fra Bárbara C - Guest Experience Manager den 24. juli 2023
Dear guest,Thank you for taking the time to tell us about your experience at the Novotel Barcelona City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Barbara CGuest Experience Manager

8/10 – Bra

Geir

Bodde her 1 natt i juli 2023
Svar fra Guest Experience Department den 14. aug. 2023
Dear Geir,Thank you for rating your stay at Novotel Barcelona City. We appreciate your positive score.While we're pleased to see that your experience was largely positive, we're always striving for perfection. If you have any specific feedback or suggestions that could help us achieve a perfect score in the future, please don't hesitate to share.We hope to welcome you back soon and aim to make your next stay even better.Warm regards,Yue PanGuest Experience Department

10/10 – Utmerket

Tom Christian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt ved Glories
Behagelig hotell rett ved trikk og metro som tar deg enten raskt til sentrum eller til konferanseområdet. Mange shoppingmuligheter i umiddelbar nærhet, og godt med restauranter. Veldig bra rom med daglig rengjøring og hyggelig personale.
Bodde her 6 netter i oktober 2022
Svar fra Carlos M den 28. okt. 2022
Kjære herr Christian,Tillat meg å takke deg for at du tok deg tid til å legge igjen din anmeldelse, og for at du delte opplevelsen din med oss. Vi er begeistret over å høre at du har likt oppholdet ditt hos oss, og vi vil dele det med teamet, siden jeg vet at de vil bli glade for å vite at innsatsen deres ble verdsatt.På vegne av hele teamet vårt og i navnet til Novotel Barcelona City, vil vi takke deg for at du bor hos oss, og vi ser frem til å ønske deg velkommen igjen ved ditt neste besøk i Barcelona!Med vennlig hilsen,Carlos MGjesteopplevelse

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott hotell med unik service. Ligger i et flott område. Anbefales!
Bodde her 4 netter i september 2022
Svar fra Bárbara C - Guest Experience Manager den 13. sep. 2022
Dear Christine,Thank you for staying with us. We really appreciate you have enjoyed. Thank you for sharing. Best regards, Bárbara C - Guest Experience Manager

4/10 – Dårlig

Mie Madeleine

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022
Svar fra Léa B den 19. juli 2022
Dear Mie Madeleine, Thank you for reviewing your stay. It is good to know that you enjoyed staying with us. We hope that you are keeping good memories of Barcelona and we are looking forward to your next visit. Sincerely, Léa Guest Experience Department

10/10 – Utmerket

Eirik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022
Svar fra Léa B den 19. juli 2022
Dear Eirik, We are glad that you enjoyed staying with us. We are thankful for the perfect 10/10 you gave to our hotel. We hope that your next visit will be as pleasant as the previous one. Sincerely, Lea Guest Experience Department

8/10 – Bra

Mats

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Et deilig hotell med fine rom og basseng på taket. Men for lang kø til frokost og i heis. Og takbaren stenger litt tidlig. Selv i helgene. Men vi kommer tilbake.
Bodde her 6 netter i juli 2022
Svar fra Léa B den 19. juli 2022
Dear Mats, Thank you for your feedback. We are glad you liked the room and the rooftop.To limit the waiting at the breakfast, we have implemented a system of time slots. Regarding the elevators, depending on the time of the day, they are more or less busy. However, during summer holidays, the hotel is more crowded that the rest of the year. We are thankful for your patience and we are waiting for you to visit us again ! Sincerely, Léa Guest Experience Department

10/10 – Utmerket

Espen

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2022
Svar fra Léa B den 25. mai 2022
Dear Espen, Thanks for reviewing your stay at Novotel Barcelona City and for giving us a perfect grade. We wish to see you soon on your next travel. Sincerly, Léa Guest Experience Department

8/10 – Bra

Kristian

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i mai 2022
Svar fra Léa B den 25. mai 2022
Dear Kristian, It´s a pleasure to receive your feedback. We hope you enjoyed staying with us. We are waiting for you to come back at Novotel Barcelona City. Sincerely, Léa B

6/10 – Grei

Beyar Kasim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2022

10/10 – Utmerket

mirzet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2022
Svar fra Alex T den 14. feb. 2022
Dear Mirzet, Thank you for your assessment on Novotel Barcelona City. We are looking forward to your next visit. Sincerely, Alex T Guest Experience Department

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vinterferie i Barcelona
Fint hotell som passer bra for barnefamilier. Vi fikk rom i 17. etg - fantastisk utsikt. Kort vei til Metro og kjøpesenter med butikker og spisesteder.
Bodde her 4 netter i februar 2020
Svar fra Julie O- Guest Experience Assistant den 27. feb. 2020
Good morning, Thank you for your lovely words about your last stay with us at Novotel Barcelona City. It would be a pleasure for us to welcome you and your family back during your next visit in Barcelona. Have a great day.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Veldig hyggelig betjening. Vi kom et par timer før rommet var klart. Vi fikk sjekke inn og lagre koffertene. Han som tok koffertene ga oss kart, veldig god forklaring på undergrunn og hvor vi skulle finne frem til forskjellige steder. Veldig bra frokost😊
Bodde her 2 netter i august 2019
Svar fra Hacene K den 27. aug. 2019
Dear Client, Thank you for taking your time to answer our survey about your last stay in our NOVOTEL Barcelona City. We are happy to know that you enjoyed our breakfast. Our Food&Beverages department is working hard for the well-being of our customers. Thank you again for your nice words about our staff, I will share with them. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you soon :) Have a beautiful day, Best Regards, Hacene K Guest Experience Assistant

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2019
Svar fra Hacene K den 27. aug. 2019
Dear Client, Thank you for your nice rating, we appreciate it :) We hope to see you soon in our NOVOTEL Barcelona City ! Have a good day, Hacene K Guest Experience Assistant

10/10 – Utmerket

Kristian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be back!
Will be back! Fantastic place to stay in Barcelona, even with two kids.
Bodde her 3 netter i juli 2019
Svar fra Adriana O. den 2. aug. 2019
Dear Kristian, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon in Novotel Barcelona City . Sincerely, Adriana O. Guest Experience Assistant

10/10 – Utmerket

Henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019
Svar fra Hacene K den 27. aug. 2019
Dear Henrik, Thank you for taking 2 minutes of your time and thank you for your amazing rating :) We hope to see you sonn in our NOVOTEL Barcelona City. Have a good day, Hacene K Guest Experience Assistant

10/10 – Utmerket

jamal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk opphold
Utrolig god servise, fantastisk beliggenhed, god mat og fantastisk personale. Hotellet ligger sentralt i Bracelona. Rolig og veldig ren hotell.. Jeg vil gjerne booke dette hotellet igjen
Bodde her 3 netter i juli 2019
Svar fra Hacene K den 27. aug. 2019
Dear Jamal, We very much appreciate your comments regarding your stay in our NOVOTEL Barcelona City. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Food&Beverages and HouseKeeping. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hacene K Guest Experience Assistant

8/10 – Bra

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Fint hotell med bra beliggenhet i forhold til metro og shoppingsenter. Trangt med 2 voksne og 2 "store" barn. Hadde problemer med vond lukt på badet, fikk byttet rom uten problemer. Generelt veldig god service i front desk. Litt kø ved frokost.
Bodde her 4 netter i juli 2019
Svar fra Hacene K den 27. aug. 2019
Dear Stian, Many thanks for reviewing our NOVOTEL Barcelona city, we appreciate the time you took to share your experience with us. It is a satisfaction for us to know you enjoyed our hotel and our location (with all the things you could do here). We want to apologize for the inconvenience you had in your first room. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope to see you again with your family in our NOVOTEL Barcelona City. Have a good day, Best Regards, Hacene K Guest Experience Assistant

4/10 – Dårlig

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Elendig mat via roomservice. Brun salat, vassen chips. Kjøpte den verste clubsandwich jeg noen gang har sett. Ekstra sengen på rommet var bare en enkel sovesofa uten ordentlig dyne. I Barcelona er utvalg av hotell enormt stort. Blir dessverre ikke å booke her igjen.
Bodde her 1 natt i juni 2019
Svar fra Andrea D - Guest Experience Assistant den 18. juni 2019
Dear Client, First we would like to thank you for leaving us your feedback that helps us to improve the quality of our Novotel Barcelona City. We passed your comment to our kitchn department so we can understand better what could have happened, and we deeply apologize for this inconvenience. About the bedding, we always have at our client's disposition extra blankets and amenities in general, the reception just have to be informed. We are very sorry about this flaws, and hope your experience did not affect your trust towards Accor. We wish you a pleasant day, Sincerely,

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Frokost og beliggenhet var fantastisk! Kort vei til metro som tok oss raskt inn til bykjernen. Gangavstand til Sagrada Família. Kan absolutt anbefale dette hotellet.
Bodde her 4 netter i mai 2019
Svar fra Andrea D - Guest Experience Assistant den 21. juni 2019
Dear client, thank you for your feedback! We are happy to see that you enjoyed our installations and services, but also our location and breakfast. We hope to be able to receive you anytime soon. Sincerely,

8/10 – Bra

Jo Inge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2019

10/10 – Utmerket

Wahid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk beliggenhet og rom
Komfortable rom, fantastisk beliggenhet. Savner badekåpe og slippers, ellers er det ingenting å utsette på.
Bodde her 3 netter i mars 2019
Svar fra Bárbara C - Guest Experience Manager den 8. apr. 2019
Dear Wahid, thenk you for your comment. Normally slippers and bathrobe are for superior rooms as executive and Suite. We are sorry for the inconvenience caused. Best regards, Bárbara C - Guest Experience Manager

8/10 – Bra

Odd og Tønsberg Norway

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
God beliggenhet, fantastisk utsikt, flott takterasse/bar, hyggelig personale, god frokost. Negativt: Måten personalet rengjør i restauranten / frokostsalen. Personalet vasker bord og seter med samme klut og vann. Etterpå håndterer de bestikk med samme hansker. Dette er direkte uproffesjonelt og egentlig ganske motbydelig. Hotellet risikerer å gjøre gjestene sine syke. Vi trodde nesten ikke det vi så.....
Bodde her 3 netter i februar 2019
Svar fra Bárbara C - Guest Experience Manager den 12. mars 2019
Dear Odd, Thank you for letting us know about your recent visit to our Novotel Barcelona City. I have shared your comment with the differents departments involved and we have made a meeting to check, fix and improve all necessary in this item. We maintain a cleaning line according to health standards. However, we have reviewed the procedure and we have talked with the people involved so that the required cleaning standards are met. We regret the inconvenience that we have caused and we hope to be able to welcome you back in Barcelona. Best regards, Bárbara C - Guest Experience Manager

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i desember 2018
Svar fra Bárbara C - Guest Experience Manager den 12. jan. 2019
Dear Guest Thank you for staying with us in our Novotel Barcelona City. We are really happy to hear that you gave us 5 stars. Have a great day! Bárbara C - Guest Experience Manager

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2018
Svar fra Bárbara C - Guest Experience Manager den 31. okt. 2018
Thank you for rating Novotel Barcelona City with 5 stars. regards, Bárbara C - Guest Experience Manager

8/10 – Bra

Reidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018
Svar fra Bárbara C - Guest Experience Manager den 26. okt. 2018
Dear Reidar, Thank you for rating Novotel Barcelona City with 4 stars. We hope you have had a nice stay with us. Hope to welcome you back in the future. Best regards, Bárbara C - Guest Experience Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Fint hotell i nærheten av Sagrada Familia og sentrum
Bodde her 5 netter i oktober 2018
Svar fra Bárbara C - Guest Experience Manager den 15. okt. 2018
Dear Guest Thank you for sharing your opinion. We are more than happy to read that you have a had a nice stay with us. Hope to welcome again in Barcelona!! Bárbara C - Guest Experience Manager

10/10 – Utmerket

Simon Souyris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2018
Svar fra Christian M den 25. sep. 2018
Dear Simon, Thank you for choosing Novotel Barcelona city. We hope that you enjoyed your stay and we are looking forward your next visit. Best regards, Christian M

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt og hyggelig hotell.
Bodde her 3 netter i juli 2018
Svar fra Christian M, Guest Experience assistant den 25. juli 2018
Dear client, Thank you verymuch for your review about Novotel Barcelona City. This is such a pleasure to have been able to reach your expectations and help you having a great stay in Barcelona! We are more than happy to learn that you appreciated the location of the hotel. They are working every day in order to offer you the best services. We are looking forward to welcome you again. Have a nice day.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med praktisk beliggenhet
Fint hotell med praktisk beliggenhet. Nært kjøpesenter med mange butikker, nær t-bane og tram. Gode restauranter i nærheten.
Bodde her 5 netter i mars 2018
Svar fra Sally B, Guest Experience assistant den 4. apr. 2018
Dear client, Thank you very much for having chosen Novotel Barcelona City. We are delighted that you appreciated your stay with us and most particularly the location. We hope to have the chance to welcome you again. Have a nice day, Sally B, Guest Experience assistant

10/10 – Utmerket

veronika

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Positiv opplevelse!
Jeg og mine to døtre var på vinterferie i Barcelona, og bodde på Novotel. Vi var veldig fornøyde med service og selve hotellet. Vi valgte å ikke spise frokost på Hotellet, da ingen av mine døtre liker å stå opp tidlig, eller har spesiell matlyst på morgenen. Derimot prøvde vi restauranten på kvelden, og det var bedre enn vi forventet. Novotel ligger veldig bra plassert, nært til stort og flott utendørs shoppingsenter, og 5 trikkestasjoner unna et enda større shoppingsenter (Diagonal mar) Du finner alt du trenger rett utenfor døra! Ellers var det veldig koselig å sitte på hotellets bar i 19 etasje på kveldene. Flott utsikt.
Svar fra Sally B, Guest Experience assistant den 28. feb. 2018
Dear Veronika, Thank you for choosing Novotel Barcelona City. This is such a pleasure to read that you enjoyed staying with us! We are thrilled that you and your two daughters had appreciated the services we propose. It is sad that you did not try our breakfast but lovely that you found diner at your taste. It is true that our cooking team works hard every day to offer you the best meals. The location of the Novotel Barcelona City is indeed very advantageous. You can benefit ftom a quiet atmosphere thanks to the fact that the hotel is not downtown but at the same time be at only 10min from all the most amazing shopping centers and the famous monuments of Barcelona like the Sagrada Familia. Thank you for your kind words that will for sure motivate our teams and we hope to welcome you again soon! Have a nice day, Sally B, Guest Experience assistant

10/10 – Utmerket

Annabel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 3 netter i mai 2024
Svar fra Agathe F den 22. mai 2024
Dear Annabel,Thank you for commenting and rating your recent stay at Novotel Barcelona City.We are thrilled to read that you had a nice experience among us.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

10/10 – Utmerket

Nadine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was fab just staff are very busy probably would need more and the breakfast options are limited
Bodde her 2 netter i mai 2024
Svar fra Agathe F den 21. mai 2024
Dear Nadine,Thank you for sharing your feedback regarding your stay at Novotel Barcelona City. We value a lot the comments of our guest as it helps us to improve our service.We are thrilled to read that you enjoyed your experience, and take note of which service we can improve.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

6/10 – Grei

Carlos

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Agathe F den 16. mai 2024
Dear Carlos,Thank you for rating your recent stay at Novotel Barcelona City. We are glad that you enjoyed your experience overall. We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

10/10 – Utmerket

Valentina

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Grazie!!
Bodde her 2 netter i mai 2024
Svar fra Agathe F den 10. mai 2024
Dear Valentina,Thank you for choosing Novotel Barcelona City and for taking the time to comment your recent stay.Your satisfaction is our top priority and we are pleased to see that you enjoyed the experience!We are looking forward to welcoming you again soon.Best regards,Agathe FGuest Experience Assistant

6/10 – Grei

Chakrapani

Bodde her 2 netter i mai 2024
Svar fra Agathe F den 8. mai 2024
Dear Chakrapani,Thank you for choosing Novotel Barcelona City and rating your recent stay with us.We are sorry to see that your experience did not fully meet your expectations.We are looking forward to seeing you again soon!Best regards,Agathe FGuest Experience Assistant

8/10 – Bra

CRISTIANO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Agathe F den 7. mai 2024
Dear Cristiano,Thank you for choosing Novotel Barcelona City and for rating your experience at the hotel!We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

10/10 – Utmerket

stacey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Agathe F den 3. mai 2024
Dear Stacey,Thank you for rating your stay at Novotel Barcelona City. We are pleased to see that you enjoyed it!We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

4/10 – Dårlig

Shih Ru

Bodde her 1 natt i april 2024
Svar fra Agathe F den 21. mai 2024
Dear Shih Ru,Thank you for rating your stay at Novotel Barcelona City. We are sorry to see that you experience did not meet your expectations.We hope to have another chance in the future to offer you a better stay.Best regards,Agathe FGuest Experience Assistant

10/10 – Utmerket

Mauro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i april 2024
Svar fra Agathe F den 29. apr. 2024
Dear Mauro,Thank you for rating your stay at Novotel Barcelona City!We are looking forward to seeing you again soon.Sincerely,Agathe FGuest Experience Assistant

10/10 – Utmerket

Eliseo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno! Gran localizacion! Excelente trato
Bodde her 1 natt i april 2024

10/10 – Utmerket

Enaida

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice..
Bodde her 2 netter i april 2024
Svar fra Agathe F den 29. apr. 2024
Dear Enaida,Thank you for taking the time to write a review about your stay at Novotel Barcelona City.This is a pleasure to know that you had a pleasant stay at our hotel.We are looking forward to seeing you again soon!Sincerely,Agathe FGuest Experience Assistant

10/10 – Utmerket

Sven og Nauheim

Bodde her 2 netter i april 2024
Svar fra Agathe F den 15. mai 2024
Dear Sven,Thank you for rating your stay at Novotel Barcelona City.We are pleased you liked it! We are looking forward to seeing you again soon.Best regards,Agathe FGuest Experience Assistant

8/10 – Bra

Olivia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, friendly staff
Bodde her 3 netter i april 2024
Svar fra Indirah B - Guest Experience Assistant den 19. apr. 2024
Dear Olivia, Thank you for sharing your experience with us ! We're already looking forward to seeing you again. Best regards,

10/10 – Utmerket

louis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
bon rapport qualitée prix
Bodde her 3 netter i april 2024
Svar fra Indirah B den 9. apr. 2024
Cher Louis, Nous vous remercions pour votre commentaire : ) Bien cordialement, Indirah B Guest Experience Assistant

10/10 – Utmerket

Saili

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
—-
Bodde her 7 netter i mars 2024
Svar fra Indirah B den 8. apr. 2024
Dear Saili, Thank you for rating your stay ! Best regards, Indirah B Guest Experience Assistant

2/10 – Forferdelig

Aris

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
They will require you to get another room if you have 5 people (with 6yr old kid). Not very friendly and accommodating. Gave me a card for the room and accidentally walked in on someone’s room. Then Gave us the room key 3 different times it wouldn’t work on the elevator. So frustrating and the manager gave us a not so nice comment when I asked to escort us to our room. Never again going back here..
Bodde her 2 netter i mars 2024
Svar fra Agathe F den 12. apr. 2024
Dear Aris,Thank you for sharing your experience at Novotel Barcelona City.We are deeply sorry that our service did not meet your expectations and for the inconveniences you encounter. We would like to let you know that our rooms are made for four people maximum, with a queen bed and a sofa bed, which is indicated during booking process. For safe and legal reasons, we can not accept more than its capacity. It is our responsibility, in case of emergency, to guarantee the safety of our guests.Best regards