Kjære Mats JøranDet var leit at vår beliggenhet ikke falt i smak. Vårt hotell ligger veldig nært sentrum som betyr at vi har en rekke populære ting i området som er en kort gåtur unna. Spesielt Raval er nærme Rambla, samt det kjente Boqueria markedet, Barcelona Katedralen og Plaza Catalunya, for å nevne bare noen få. Vi har mange fornøyde gjester som returnerer år etter år. Det var derimot hyggelig at du syntes vi har et morsomt og annerledes design, samt at du likte rommet ditt.Takk nok en gang for din tilbakemelding til oss her på Barceló Raval, og vi håper å se deg igjen snart.

Kjære Kjell OveTusen takk for din hyggelige kommentar. Det var flott å høre at servicen vår og personalet sto til forventningene, samt at frokosten vår falt i smak. Vi håper å se deg som gjest igjen her hos oss på Barceló Raval i fremtiden også.Gabrielly LaceyAdjunta a Dirección / Assistant Manager

Nice pics!! :) Thanks for sharing! Hope to see you soon!

Dear Wigdis, Thank you for your positive review on your stay at the Barceló Raval! We are glad you enjoyed your time with us and would love to welcome you anytime soon. Kind regards, Carlene García Deputy Manager

Dear Jimme,Thank you for your review.It is gratifying to know that our convenient location and the beauty of our hotel contributed to a memorable experience for you. We take pride in our attentive service and are pleased that the check-in process met your expectations seamlessly. Your appreciation for the room cleanliness and the condition of our hotel is also highly valued, as we strive to maintain the highest standards. While we note your comment regarding the room size, we're glad that it did not detract from your overall satisfaction. For future visits, you may be interested in exploring our various room types, which offer different sizes and amenities to suit diverse preferences. Our team at Barceló Raval is committed to ensuring that each guest's stay is comfortable, and we are here to assist with any preferences or requirements you may have.We hope to welcome you again in the future. Best regards,Carlene GarcíaGeneral ManagerDirección / Hotel Management

Sehr geehrte Nina,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Es erfüllt uns mit Stolz, dass unser Personal Ihnen behilflich sein konnte und Sie die Zeit an unserer Bar genossen haben. Dass Sie die Sauberkeit des Zimmers, den Zustand des Hotels sowie unsere Serviceleistungen und die Zimmerausstattung hoch bewerten, bestätigt unser Bestreben, Ihnen einen unvergesslichen Aufenthalt zu bieten. Im Namen des gesamten Teams des Barceló Raval möchten wir uns für Ihr Vertrauen bedanken.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Gabrielly Lacey Adjunta a Dirección / Assistant Manager

Dear Margaret,We appreciate that you took the time to share your experience with us.We regret to hear that some aspects of your experience did not meet your expectations. During your stay we had an issue with our Wifi due to the external provider, we detected the incident on the evening and were all night following up with the external company to have it finally back the next morning. We are really sorry that this affected your stay negatively, we tried to solved it as fast as possible in order to avoid disconforts to our guests.We also understand that the interaction with our reception staff is a crucial part of the guest experience, and we are sorry that the solutions provided during the stay were not satisfactory. Rest assured, we are committed to offering a hospitable and efficient service, and your comments will serve as an opportunity for us to review our training procedures. Regarding your comments about the neighborhood and the security measures at night, please know that guest safety is a priority for us, and these precautions are there to ensure your well-being. We appreciate your compliment on the hotel's design and the professionalism of our cleaning staff. Our team works diligently to maintain a clean and welcoming environment, and we are pleased that this was reflected during your visit.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Carlene GarcíaDirección / Hotel Management

Beste Linda,Bedankt voor uw review.Het spijt ons te horen dat de omgeving van ons hotel niet geheel aan uw verwachtingen voldeed. We zijn gelegen in een levendige wijk die, net als elke grote stad, zijn uitdagingen kan hebben, maar we verzekeren u dat veiligheid een prioriteit blijft voor onze gasten. We zijn blij te vernemen dat u de netheid van onze kamers en de algemene staat van ons hotel als positief heeft ervaren. Ons team streeft ernaar om uitstekende service te bieden en we zijn verheugd dat u tevreden was met de geboden voorzieningen.Graag tot nog eens. Met vriendelijke groet,Carlene GarcíaDirección / Hotel Management

Dear LatoyaThank you for taking the time to review your recent stay at our hotel.We are deeply sorry to hear about the discomfort caused by noise during your stay, and we regret that our usual tranquil atmosphere was not met in this instance. It is also disappointing to learn that our room amenities did not meet your expectations, despite our efforts to provide a high standard of comfort and convenience. Our team is dedicated to maintaining a pristine condition throughout the hotel, and we take all comments seriously as they help us to understand where we can enhance our guest experience. We take pride in our service and are disheartened that we didn't live up to your expectations on this occasion.We hope to have the opportunity to welcome you back for a more memorable stay in future.Kind regards,Carlene GarcíaDirección / Hotel Management

Sehr geehrter Dieter,wir bedanken uns ganz herzlich für die Bewertung unseres Hotels.Ihre Anmerkungen bezüglich der Sprachbarriere nehmen wir dankend zur Kenntnis. Wir sind bemüht in jeder Schicht Teams zusammenzustellen, die die verschiedenen Sprachen unserer internationalen Gäste sprechen. Es tut uns leid, dass dies anscheinend nicht zu Ihrer vollsten Zufriedenheit funktioniert hat. Vielen Dank für Ihre liebenswürdigen Kommentare bezüglich des Services, den Sie von unserem Team erhalten haben und Sie können sicher sein, dass wir Ihre netten Worte weiterleiten werden, da wir wissen, was sie ihnen bedeuten.Wir bei Barceló wissen, dass das Essen ein wichtiger Aspekt des Gesamteindrucks eines Urlaubsaufenthalts in unserem Hotel ist. Daher bereitet unser Chefkoch-Team für jede Mahlzeit ein abwechslungsreiches Angebot an Delikatessen zu, die sich an alle Ernährungsbedürfnisse anpassen und selbst die anspruchsvollsten Gaumen erobern. Wir freuen uns, dass es uns gelungen ist den Ihren zufrieden zu stellen.Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und Sie einen rundum schönen Aufenthalt hatten.Wir schätzen, dass Sie sich die Zeit genommen haben, um Ihre Eindrücke zu teilen und hoffen, dass Sie uns in der Zukunft die Gelegenheit geben, Ihnen einen besseren Service zu bieten.Herzliche Grüße,Carlene GarcíaDirección / Hotel Management

Lieber Klaus,in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Hotel Barceló Raval abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten.Es tut uns leid, dass unsere Margaritas auf der Dachterrasse nicht Ihren Geschmack getroffen haben. Wir nehmen Ihre Rückmeldung ernst und sind stets bestrebt, unser Angebot zu verbessern.Wir freuen uns sehr, dass Sie den Zustand des Hotels, die Sauberkeit Ihres Zimmers sowie den Service und die atemberaubende Aussicht von unserer Dachterrasse positiv hervorheben. Es ist schön zu hören, dass unser Personal Ihnen zuvorkommend und hilfreich begegnet ist und dass unser Frühstückskonzept B-LikEat mit gesunden und hochwertigen Zutaten Ihren Geschmack getroffen hat. Ihre Wertschätzung der zentralen Lage unseres Hotels in Barcelona zeigt uns, dass wir für unsere Gäste ein attraktives Umfeld schaffen konnten.Wir freuen uns schon darauf, Sie wieder bei uns zu empfangen. Mit freundlichen Grüßen,Carlene GarcíaDirección / Hotel Management

Estimado Carlos Said,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Aunque nos alegramos de que su estancia a nivel global ha sido muy satisfactoria, sentimos que su experiencia en nuestro gimnasio y sauna no fuera como esperaba y la incidencia acerca al aroma. Le aseguramos que esto no refleja nuestro estándar. Trasladaremos sus observaciones a los departamentos correspondientes para una mayor evaluación.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Un saludo,Carlene GarcíaDirección / Hotel Management

Dear Dunstan, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed the breakfast options and found them to be a delightful start to your day. It's wonderful to know that the cleanliness of your room met your expectations and our housekeeping team was able to provide their services without disturbing you. The positive feedback regarding the rooftop and its relaxing atmosphere is much appreciated, as we strive to offer our guests exceptional places to unwind. Your satisfaction with our location, conveniently situated close to La Rambla and other attractions, is gratifying to hear.We're also touched by your acknowledgment of the thoughtful gesture from our staff for your birthday. It's gestures like these that we hope make stays memorable.We look forward to welcoming you back for another memorable experience.Best wishes,Carlene GarcíaDirección / Hotel Management

Dear Benjamin,Thank you for taking the time to share your feedback.We are failing to see how your experience with us could have been improved on our behalf. Please do not hesitate to reach out to us directly if there is anything we can do for you, as we strive to enhance our performance every day. We are very sorry that this was not proven right during your visit.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager

Dear Silvija,Thank you for your positive feedback.It's wonderful to hear that you found our location convenient, and that the cleanliness and hospitality met your expectations. Your kind words about our staff are greatly appreciated, and we're thrilled that you had a great stay. Our team strives to provide a friendly and welcoming atmosphere, so it's rewarding to know we succeeded during your visit. Furthermore, your satisfaction with the room amenities confirms our dedication to offering a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back on a future occasion.Best regards,Gabrielly LaceyAdjunta a Dirección / Assistant Manager