6/10 – Grei
Angela og Staten Island
Reiste med familie
2. des. 2025
Likte ikke: Fasiliteter
This stay definitely could’ve been better. The con that I had this time was that they should have an indoor pool for the fall/winter months as well as an iron w/ iron board accessible in all rooms. Also, when I checked in I forgot the guest service member’s name (maybe Richard/Steve) but he was caucasian, a little tall, slim with a low haircut and when I tell you he was very rude and had zero customer service skills it was unbelievable on top of giving me false information in regards to the valet/self parking.My family and I stayed at this Embassy location multiples times and never encountered this specific problem with the front desk so I was kind of disappointed this stay. And lastly, I stayed here for 5+ days and when I asked housekeeping only for towels and garbage bags they kept saying okay okay but I never received any in which was a but surprising also because I didn’t even ask for my room to get clean so at least I should’ve been able to get fresh towels during my stay. I was told they didn’t have any clean ones at the moment. Overall, this stay wasn’t it for me or my family. I’ve definitely encountered greater stays before.
Angela
Bodde her 4 netter i november 2025