- Likte: Renhold, overnattingsstedets forfatning og fasiliteter og romkomfort
- Likte ikke: Personale og service
Good start - awfull end of stay!
Check-in and room experiance was good and as expected. Had some issues with getting in to the car parking lot since it was blocked by a delivery truck. Poor quality on TV signals. No floor heating in bathroom. Very good bed and a cleen room. Dinner in the restaurant was good Burger slightly under-cooked. The good stay feeling were stopped in the morning. I had booked the room with full breakfast, but I was refused to have breakfast without paying EUR 17,50,- I tried to explain to the reseptionist that I had booked with full breakfast included and showed him the confirmation in the hotels.com app where "Full breakfast" was mentioned - but as long as he didn't have this information in his system, no breakfast was served without payment! Was discussing this with the guy for about 10 minutes without getting anywhere. And for this - I'm not coming back and do not recommend this hotel for that reason.