Hoteller i Amherst

«Very clean and nice staff»

«Room was very clean shower curtain rod I noticed was leaning and bent when I checked into the room you would take a shower and the shower curtain wouldn’t stay closed and when I checked in the floor was very sticky and it looked like there was coffee stains on the floor that wasn’t mopped»

«Property was very nice, staff was very helpful, and despite filled to capacity it was very quiet. »

«The lot was definitely poorly lit you would drive right by it and not even know it if you weren't using a gps. Also the deposit that you had to put down after paying online that said would be refunded in three hours after checkout is still not returned. Will be monitoring this very closely to make sure I do indeed get that back as all I did was sleep for the 10 hours I was here. You definitely get what you pay for that's for sure I wasn't looking for anything crazy just a bed to crash out for ...

«Room was clean, staff was nice, both check-in and check-out were seamless. »

«It was a great experience all around.»

«The roon was clean, staffers are so friendly. Breakfast was so delicious »

«My husband found the hot tub to not be hot. In fact when splashes from the pool landed on him, he found that water warmer. Bed, pillows very comfortable. Very clean & well maintained. Staff friendly, polite, and helpful.»

«The review is not on the stay, it’s on the lack of customer service from both Marriot and Expedia »

«Room was not properly clean and the one thing that I went there for was the jacuzzi tub and it did not work did not hold water a complete waste of money after I checked in and found out that Jacuzzi tub didn’t work. I could not get in contact with anyone at the office around 9 o’clock. I was overcharged they asked for $100 even and like I said the the place was horrible. Complete waste of money.»

«Yes breakfast was good..»

«Very clean room»

«Great room and helpful staff. More importantly, the free warm cookies were amazing!»

«Poor. When I got to the hotel we were not greeted as we stood at the front desk. When someone finally did ask us if we were checking in, I was told to please tap my card. Since I had prepaid for the room I asked if it was for just a damage hold. The lady at the front desk said “you have to pay to stay here.” I told her I had prepaid and she said no I didn’t. I again said that I had while pulling up the receipt on my phone and she said that it told her to collect payment for the room and again ...

«Na»

«The hotel is very large and the parking lot is very busy because it is also for a restaurant and for leaving vehicles for an airplane trip. Finding a space is a challenge. The room was very well maintained and functional. The sheets and quit were fine. The people at the desk were helpful. They have a map of the place available and I needed it. The lack of breakfast, both free and pay, means that I bought what I needed at a supermarket and I suppose Uber Eats is a solution. I would stay again. ...

«The stay was great. The room was very nice, clean and well appointed. The continental breakfast had a good selection and parking was not a problem. Would come back again for sure. »