Hoteller i Amherst

«Room was not properly clean and the one thing that I went there for was the jacuzzi tub and it did not work did not hold water a complete waste of money after I checked in and found out that Jacuzzi tub didn’t work. I could not get in contact with anyone at the office around 9 o’clock. I was overcharged they asked for $100 even and like I said the the place was horrible. Complete waste of money.»

«Very clean and nice staff»

«The lot was definitely poorly lit you would drive right by it and not even know it if you weren't using a gps. Also the deposit that you had to put down after paying online that said would be refunded in three hours after checkout is still not returned. Will be monitoring this very closely to make sure I do indeed get that back as all I did was sleep for the 10 hours I was here. You definitely get what you pay for that's for sure I wasn't looking for anything crazy just a bed to crash out for ...

«Room was very clean shower curtain rod I noticed was leaning and bent when I checked into the room you would take a shower and the shower curtain wouldn’t stay closed and when I checked in the floor was very sticky and it looked like there was coffee stains on the floor that wasn’t mopped»

«Room was clean, staff was nice, both check-in and check-out were seamless. »

«Very clean room»

«My husband found the hot tub to not be hot. In fact when splashes from the pool landed on him, he found that water warmer. Bed, pillows very comfortable. Very clean & well maintained. Staff friendly, polite, and helpful.»

«Yes breakfast was good..»

«Yes it was and the kitchen was perfect »

«The roon was clean, staffers are so friendly. Breakfast was so delicious »

«It was a great experience all around.»

«The review is not on the stay, it’s on the lack of customer service from both Marriot and Expedia »

«Great room and helpful staff. More importantly, the free warm cookies were amazing!»

«It felt unsafe. The condition was very worn down and dirty. They didn’t have any kitchen items available. No glasses or coffee pot»

«Poor. When I got to the hotel we were not greeted as we stood at the front desk. When someone finally did ask us if we were checking in, I was told to please tap my card. Since I had prepaid for the room I asked if it was for just a damage hold. The lady at the front desk said “you have to pay to stay here.” I told her I had prepaid and she said no I didn’t. I again said that I had while pulling up the receipt on my phone and she said that it told her to collect payment for the room and again ...

«Na»

«The room was quaint and comfortable. The amenities were exactly what I needed; coffee maker, fridge, a small table and chair, plus a desk. The staff was friendly and let me know that my room was ready early, which was great since i flew in on a red eye in the morning. There were plenty of towels, good shower temp and water pressure, and comfy bed with an extra blanket. Also, the heat was working well, which was essential for January. The only complaint I have is that the bed frame was bigger ...