Hoteller i Amherst

«Room was not properly clean and the one thing that I went there for was the jacuzzi tub and it did not work did not hold water a complete waste of money after I checked in and found out that Jacuzzi tub didn’t work. I could not get in contact with anyone at the office around 9 o’clock. I was overcharged they asked for $100 even and like I said the the place was horrible. Complete waste of money.»

«Great staff»

«Room was not cleaned when we arrived, it smelled and there were insects. Bathroom had hair in the tub and pee stains on the flooor in front of toilet!! The only option we were given was to take another room, we didn’t really want to stay since the first room was so bad, but we were not going to be given a refund so we had to. We will never stay at a motel 6 again. »

«Everything was excellent except morning breakfast. Bagels and bread were stale and yogurt no choice. In general it was very underwhelming experience. »

«Room was clean, staff was nice, both check-in and check-out were seamless. »

«Very clean room»

«My husband found the hot tub to not be hot. In fact when splashes from the pool landed on him, he found that water warmer. Bed, pillows very comfortable. Very clean & well maintained. Staff friendly, polite, and helpful.»

«Yes breakfast was good..»

«Yes it was and the kitchen was perfect »

«The roon was clean, staffers are so friendly. Breakfast was so delicious »

«It was a great experience all around.»

«The review is not on the stay, it’s on the lack of customer service from both Marriot and Expedia »

«Great room and helpful staff. More importantly, the free warm cookies were amazing!»

«It felt unsafe. The condition was very worn down and dirty. They didn’t have any kitchen items available. No glasses or coffee pot»

«Poor. When I got to the hotel we were not greeted as we stood at the front desk. When someone finally did ask us if we were checking in, I was told to please tap my card. Since I had prepaid for the room I asked if it was for just a damage hold. The lady at the front desk said “you have to pay to stay here.” I told her I had prepaid and she said no I didn’t. I again said that I had while pulling up the receipt on my phone and she said that it told her to collect payment for the room and again ...

«Na»

«The room was quaint and comfortable. The amenities were exactly what I needed; coffee maker, fridge, a small table and chair, plus a desk. The staff was friendly and let me know that my room was ready early, which was great since i flew in on a red eye in the morning. There were plenty of towels, good shower temp and water pressure, and comfy bed with an extra blanket. Also, the heat was working well, which was essential for January. The only complaint I have is that the bed frame was bigger ...