Familierom (2+2) | Lobby-lounge

Anmeldelser av Occidental Alicante

4 out of 5
Occidental Alicante
Carrer de Tomas Lopez Torregrosa, 11, Alicante, Alicante

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 98 av totalt 193 anmeldelser." "
Rangering på 8 − Bra. 76 av totalt 193 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 193 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 193 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 193 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Torill

Bodde her 4 netter i januar 2024

10/10 – Utmerket

Ahmed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Veldig sentralt hotell, ligger midt i byen. Og det er gangavstand til alt, så du slipper å bruke penger på taxi eller buss. Rommet vårt var stort og romslig, og ble grundig rengjort hver dag. Veldig god service fra de ansatte også. Anbefaler dette hotellet sterkt!
Bodde her 5 netter i desember 2023
Svar fra Rocío López, Reception Department. den 26. des. 2023
Kjære AhmedDet er fantastisk å høre at vår sentrale beliggenhet bidro til en bekymringsfri opplevelse og at dere kunne utforske Alicante til fots. Vi setter pris på dine positive tilbakemeldinger om rommets størrelse og komfort, samt vårt teams innsats for å opprettholde renslighet og yte topp service. Vår forpliktelse til gjestenes tilfredshet reflekteres i din vurdering, og det er noe vi verdsetter høyt.Vi håper å se deg som gjest igjen her hos oss på Occidental Alicante i fremtiden også.Rocío López,Reception Department.

10/10 – Utmerket

Ulf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Utmerket beliggende
Bodde her 3 netter i november 2023
Svar fra Zaira López - Guest Experience den 23. nov. 2023
Dear Ulf, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience

8/10 – Bra

KAJ ETHAN KOT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023

10/10 – Utmerket

bartek

Bodde her 4 netter i april 2023

8/10 – Bra

Hege

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2023

10/10 – Utmerket

Kristian

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Eva Cathrin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2023

6/10 – Grei

Andrei

Bodde her 3 netter i oktober 2022

8/10 – Bra

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2022

10/10 – Utmerket

Hogne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Perfekt beliggenhet, rent hotell og flott personale. Rommet var flott, god seng og fint bad. Kommer nok tilbake ved en senere anledning.
Bodde her 4 netter i mai 2022
Svar fra Belén Ibarra Guest Experience den 28. juni 2022
Dear Hogne, Thank you very much for your kind feedback. We are glad that you had a pleasant stay with us and that you appreciated our service, and location. Our entire team is friendly, professional and would never hesitate to go the extra mile for our guest's comfort. We are happy that we met your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Belén Ibarra Guest Experience

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel centrally located
The location is very good, with everything Alicante has to offer right outside the door. Service is good. Room a bit small for a long stay, but clean and comfortable.
Bodde her 14 netter i mars 2022
Svar fra Belén Ibarra Guest Experience den 12. apr. 2022
Dear Guest, Thank you for sharing feedback about your recent stay. We are sorry to hear that the size of your room did not meet your expectations. As we do offer rooms of different sizes and categories, perhaps we may suggest an alternative room to better suit your needs on your next visit? Nevertheless, we are delighted to hear that your time with us was pleasurable and sincerely thank you for your compliments towards our hotel. We hope to welcome you again in the future. Best regards, Belén Ibarra Guest Experience

10/10 – Utmerket

Trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nyoppusset og sentralt. Anbefales!!
Fint og sentralt hotell. Hyggelig betjening. Stille rom mot bakgården. Veldig bra frokost. Anbefales!!
Bodde her 7 netter i mars 2022
Svar fra Belén Ibarra Guest Experience den 26. mars 2022
Dear Trond, Thank you very much for your kind feedback. We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts. We look forward to welcoming you back for another memorable experience. Best wishes, Belén Ibarra Guest Experience

10/10 – Utmerket

Marit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super beliggenhet
Fint hotell med super beliggenhet
Bodde her 1 natt i januar 2022
Svar fra Belén Ibarra Guest Experience den 12. jan. 2022
Dear Marit. Thank you very much for sharing your positive review. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We hope to see you again on a future visit. Kind regards, Belén Ibarra Guest Experience

8/10 – Bra

Stig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i desember 2021

8/10 – Bra

Unni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reiseglad pensjonist
Bra hotell veldig sentralt i Alicante.Prismessig veldig bra.
Bodde her 3 netter i desember 2021
Svar fra Belén Ibarra Guest Experience den 19. des. 2021
Kjære Unni, Tusen takk for din hyggelig tilbakemelding etter ditt opphold hos oss på {$ESTA-NAME}. Det er veldig hyggelig å høre at du var fornøyd med oppholdet ditt, samt den sentrale beliggenheten vår og hotellet i seg selv. Vi synes det er hyggelig å høre at renhold og service holder den standard som forventes. Takk for din tilbakemelding, og vi håper å se deg igjen snart. Belén Ibarra Guest Experience

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Midt i smørøyet
Super beliggenhet i gamlebyen med gangavstand til "alt". Serviceinnstilt personale. Super frokost og hyggelig frokostsal. Greit rom med god seng.
Bodde her 2 netter i oktober 2021
Svar fra Belén Ibarra Guest Experience den 9. nov. 2021
Dear Guest, Thank you for this review of your time at our hotel. The comfort and well-being of our guests are our main priority, so it is very rewarding to read that you were satisfied with our high standards and delicious breakfast. Our team members will be encouraged to continue with their efforts to uphold their high standards of service. It would be a pleasure to welcome you back on another occasion. Best wishes, Belén Ibarra Guest Experience

8/10 – Bra

Jantinus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra sentrum hotel
Bra sentrumsnært hotel br ROM bra frokost
Bodde her 3 netter i september 2021
Svar fra Equipo Occidental Alicante den 8. sep. 2021
Kjære Jantinus Christian Det var en hyggelig kommentar og få. Det er bra at du både var fornøyd med det flotte rommet ditt og at frokosten din sto til forventningene. Vi håper å se deg som gjest igjen her hos oss på Occidental Alicante i fremtiden også. Equipo Occidental Alicante

10/10 – Utmerket

Alison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a great little hotel!! Staff is super kind and helpful. We loved being right off the main drag and close to the Mercado. Lots of great storage for unpacking all your staff. No big deal but they do not have laundry service as advertised. They recommended a laundry mat up the road that had fast machines so it worked out just fine!
Bodde her 3 netter i mai 2024
Svar fra Reception Department. den 27. mai 2024
Dear Alison,We appreciate that you took the time to share your experience with us.We regret any confusion regarding the laundry service and appreciate your understanding and flexibility in using the recommended local facilities. We are thrilled that our staff's kindness and helpfulness enhanced your stay, and that the hotel's prime location near the Mercado and ample storage space met your needs. Our commitment is to offer a comfortable and convenient environment for our guests.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Rocío López,Reception Department.

10/10 – Utmerket

Leiddy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel! Great service. Very clean.
Bodde her 1 natt i mai 2024
Svar fra Reception Department. den 21. mai 2024
Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you found our hotel very clean, in excellent condition, and that you received great service during your stay. It is also pleasing to know that the amenities in your room met your expectations. Our team strives to provide a comfortable and enjoyable experience for all our guests, and your comments affirm our dedication to hospitality.Occidental Alicante prides itself on offering a welcoming environment right in the heart of the city, and it’s gratifying to see these efforts reflected in your positive feedback.We look forward to welcoming you back on a future occasion.Best wishes,Rocío López,Reception Department.

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room at the back where the view was the window of the room opposite so we never felt able to open the blind. Good thing was that it was very quiet with no noise from outside so overall we were happy and will stay again.
Bodde her 2 netter i mai 2024
Svar fra Zaira López - Guest Experience den 4. mai 2024
Dear James,Thank you for your review.We regret that the view from your room did not meet your expectations. Our central location sometimes limits our ability to offer expansive views, but we hope the tranquility of your room provided some consolation.It is gratifying to hear that you appreciated the peaceful atmosphere, as well as the cleanliness and the condition of our hotel. We are also pleased that our service and room amenities contributed to a positive experience for you. Your satisfaction is our priority and knowing that you would choose to stay with us again is the highest compliment we can receive.We hope to welcome you again in the future. Best regards,Zaira López - Guest Experience

10/10 – Utmerket

Amina og Laval

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Hôtel
Bodde her 3 netter i april 2024
Svar fra Zaira López - Guest Experience den 20. apr. 2024
Chère Amina,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Occidental Alicante.Nous sommes ravis d'apprendre que la propreté de nos chambres, l'état de l'hôtel et les équipements de la chambre ont été à la hauteur de vos attentes. Chez Occidental Alicante, nous nous efforçons de fournir des services de qualité supérieure pour assurer le confort et la satisfaction de nos clients. Votre appréciation positive est une belle récompense pour notre personnel qui travaille avec passion pour offrir une expérience mémorable.Nous vous remercions de nous avoir choisis pour votre séjour à Alicante et nous nous réjouissons de vous accueillir à nouveau dans notre établissement.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Zaira López - Guest Experience

10/10 – Utmerket

Steven

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect
Bodde her 2 netter i april 2024

6/10 – Grei

shadi

Likte: Personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have just returned from a 3 night stay at this property having visited many hotels in Alicante. The hotel was spotlessly clean and the staff were fantastic. The bed and pillows are probably the most comfortable I've ever slept in! Breakfast, although slightly confusing for someone from Scotland (There was a lot of cooked vegetables. I don't understand that!), was fantastic. There is a mixture of breads, sandwiches, yogurts, cereal as well as bacon, eggs beans etc. Absolutely something for everyone. The room although small had everything I needed and again was spotless and well decorated. The room had an amazing shower which was very relaxing after a day of wandering around. The only downside to this property (for some) is that it is located directly across from a pub which goes on until 3 or 4 in the morning at the weekend. It is very noisy at the front of the hotel. In all honesty, this didn't bother me as I was in another pub until 4am so it was quiet by the time I returned. I would certainly return to this hotel without hesitation, but if you are not on holiday for the nightlife, you might have an issue with rooms at the front of the property.
Svar fra Zaira López - Guest Experience den 5. mars 2024
Dear Andrew,Thank you for sharing your opinion about your recent stay.We are glad to know that most aspects of your stay were to your satisfaction. We regret that you experienced some disturbance; please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution.We hope to welcome you again in the future. Best regards,Zaira López - Guest Experience

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Todo perfecto menos los olores
No sabemos el motivo pero la habitación olía a cloaca y no funcionaba el aire acondicionado
Bodde her 1 natt i februar 2024
Svar fra Rocío López, Departamento de Recepción. den 20. feb. 2024
Estimado huésped, Ha sido un placer haberle recibido en el Occidental Alicante y le damos las gracias por dedicar unos minutos a compartir sus impresiones.Lamentamos mucho leer que tuvieron un problema con olores desagradables en su habitación y que el aire acondicionado no funcionara adecuadamente. Apreciamos que nos informen sobre estos inconvenientes, aunque según nuestra información, todas nuestras habitaciones cuentan con aire acondicionado disponible. Nos esforzamos por ofrecer un ambiente confortable y acogedor, por lo que situaciones como la que describen no son comunes en nuestro establecimiento.Nos complace saber que la limpieza de la habitación y el servicio proporcionado por nuestro equipo fueron de su total satisfacción, y que encontraron la habitación confortable. Estos aspectos son fundamentales para nosotros y trabajamos continuamente para mantener los altos estándares que nuestros huéspedes esperan.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo.Rocío López,Departamento de Recepción.

8/10 – Bra

Jan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotell med mycket centralt läge. Rent och frächt. Bra frukost
Bodde her 4 netter i februar 2024
Svar fra Rocío López, Reception Department. den 20. feb. 2024
Bäste Jan, tack för att ni har recenserat din vistelse hos oss.Det är fint att höra att ni tyckte om vårt centrala läge, och att ni uppskattade våra fräscha lokaler. Det är även roligt att veta att ni tyckte om vår frukostbuffé som vi själva är väldigt stolta över. Vår strävan är att alltid erbjuda en förstklassig service och vi är tacksamma för att ni värderade dessa aspekter högt.Med vänliga hälsningar,Rocío López,Reception Department.

10/10 – Utmerket

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
An excellent choice
Clean and comfortable hotel with friendly, professional staff, and set in a great location for easy walking distance to nearby attractions.
Bodde her 3 netter i februar 2024
Svar fra Rocío López, Reception Department. den 16. feb. 2024
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

10/10 – Utmerket

Ramón

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Huge and comfortable bed
Bodde her 1 natt i februar 2024
Svar fra Rocío López, Reception Department. den 8. feb. 2024
Dear Ramón, Thank you very much for your kind feedback.We're thrilled to hear that you found the bed to be huge and comfortable, ensuring a good night's sleep is one of our top priorities. It's also wonderful to know that our efforts in maintaining cleanliness and providing excellent service have been recognized by you. Your satisfaction with the room amenities is noted, and we're pleased that the minibar and free WiFi added value to your stay, though we're always looking for ways to enhance our guest experience.We're glad you enjoyed our prime location, convenient for exploring Alicante and its beautiful beaches.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

8/10 – Bra

Fernando

Bodde her 3 netter i januar 2024

8/10 – Bra

Jeffrey

Likte: Overnattingsstedets bygg og tilstand
This is a nice hotel near the Mercado in central Alicante. The staff is professional and welcoming. Rooms don’t have even a city view, but they’re comfortable. The area is interesting and lively.
Bodde her 5 netter i januar 2024
Svar fra Zaira López - Guest Experience den 1. feb. 2024
Dear Jeffrey,Thank you for sharing your opinion of your stay with us.We're sorry to hear that the views from our rooms did not meet your expectations. Our hotel's central location in Alicante offers easy access to the city's vibrant atmosphere and various attractions, although it does mean that some of our rooms have limited views. We appreciate your compliments on our professional and welcoming staff and are glad you found the rooms comfortable and the area lively and interesting.We look forward to welcoming you back. Best regards,Zaira López - Guest Experience

10/10 – Utmerket

Rubina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Clint

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quick trip
Quick stop over, staff were lovely. Bed very comfortable, room clean.
Bodde her 1 natt i januar 2024
Svar fra Rocío López, Reception Department. den 27. jan. 2024
Dear Clint, Thank you very much for your kind feedback.We're delighted to hear that you found your bed comfortable and your room clean, enhancing your rest during your quick stopover. It's also rewarding to know our staff made a positive impression with their lovely service. We appreciate your feedback on the hotel's condition and will continue to uphold the standards that ensure our guests' satisfaction.Your recognition of the room cleanliness and service confirms the dedication of our team to provide an exceptional experience.We look forward to welcoming you back for another memorable experience.Best wishes,Rocío López,Reception Department.

10/10 – Utmerket

Fevzi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supergood!! Location is within walking distance to pretty much everything. Breakfast was supergood :)
Bodde her 2 netter i desember 2023
Svar fra Rocío López, Reception Department. den 5. jan. 2024
Dear Guest,Thank you for taking the time to review your stay.We're thrilled to hear that the location of our hotel was convenient for your needs, placing you within easy reach of the city's attractions. It's also delightful to know that our breakfast buffet hit the spot and provided a great start to your day. Moreover, your high praise for the cleanliness of our rooms, the condition of the hotel, our attentive service, and the comfort provided during your stay is greatly appreciated.The entire team look forward to welcoming you back for a future visit.Kind regards,Rocío López,Reception Department.

10/10 – Utmerket

Ivan Alexander Hijuelos

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Lauran

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay in heart of Alicante
Very new, modern accommodation. Staff friendly. Bed comfy. Great location-within walking distance of everything. Room was very quiet. Everything very clean. I would stay here again.
Bodde her 3 netter i desember 2023
Svar fra Rocío López, Reception Department. den 26. des. 2023
Dear Lauran,Thank you for your positive feedback.We're thrilled to hear that our modern accommodations met your expectations and that our team's friendliness contributed positively to your stay. It's wonderful to know that the comfort of our beds provided you with a good night's rest and that the cleanliness of our rooms was up to your standards. We are also delighted that our central location enabled you to easily explore Alicante and its attractions. Your quiet room experience is a testament to our efforts in ensuring that our guests enjoy a peaceful stay, despite our central location.We look forward to welcoming you back on a future occasion.Best regards,Rocío López,Reception Department.

10/10 – Utmerket

Evelyn

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Steven Colin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel in ideal location
Bodde her 2 netter i november 2023
Svar fra Zaira López - Guest Experience den 28. nov. 2023
Dear Steven, Thank you very much for your kind feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back for another memorable experience.Best wishes,Zaira López - Guest Experience

8/10 – Bra

Vincent

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L’hôtel est situé au centre ville à quelques minutes à pied de la plage et des monuments historiques. De nombreuses possibilités de restauration et de shopping se trouvent à proximité. Le personnel est accueillant. Seul petit bémol, l’absence de kleenex dans la salle de bain, l’absence d’un plateau courtoisie pour le thé et café dans la chambre et un frigo à remplir a sa propre initiative.
Bodde her 4 netter i november 2023
Svar fra Zaira López - Guest Experience den 23. nov. 2023
Cher Vincent,Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos.Nous sommes ravis d'apprendre que notre emplacement central a été pratique pour vos visites et que vous avez trouvé notre personnel accueillant.Nous avons bien noté vos remarques concernant l'absence de kleenex dans la salle de bain et l'absence d'un plateau de courtoisie pour le thé et le café dans la chambre. Nous comprenons que ces détails peuvent contribuer au confort de nos clients et nous prenons en compte votre retour pour améliorer notre service. Concernant le frigo, nous permettons à nos clients de le remplir selon leurs préférences, ce qui offre une flexibilité appréciée par beaucoup.Nous sommes désolés pour les désagréments causés et nous vous assurons que votre bien-être est notre priorité.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementZaira López - Guest Experience

8/10 – Bra

saija johanna

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
This hotel was on a good spot. Close to the market place and next to Rambla rd.
Bodde her 9 netter i november 2023
Svar fra Zaira López - Guest Experience den 14. nov. 2023
Dear Saija Johanna,We appreciate that you took the time to share your experience with us.We are delighted to hear that you appreciated our convenient location, close to the market place and Rambla road. Our hotel indeed takes pride in being situated right in the heart of Alicante, providing easy access to various restaurants, shops, and tourist attractions.We noticed your ratings for room cleanliness, hotel condition, and service were quite positive, but the room amenities did not meet your expectations. We apologize for any inconvenience this may have caused. Our rooms are equipped with a minibar, free WiFi, and a private bathroom with a hairdryer to ensure a comfortable stay for our guests. We will take your feedback into consideration as we continuously strive to improve our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Zaira López - Guest Experience

8/10 – Bra

Merlin

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Arad

Bodde her 3 netter i november 2023

10/10 – Utmerket

José

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra läge. 10min till stranden. 5 min till spårvagn, flygbuss stopp och bra restauranger. Väldigt bra frukost och rum.
Bodde her 1 natt i november 2023
Svar fra Zaira López - Guest Experience den 5. nov. 2023
Dear Guest,Thank you for taking the time to review your stay.We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations.We will be sure to let our team members know how much of an impact they made on your experience.We are delighted to know that you appreciated our convenient location.We look forward to welcoming you back in the future, best regards,Zaira López - Guest Experience

8/10 – Bra

ILIANA

El aire acondicionado no funciona muy bien , camas muy cómodas
Bodde her 1 natt i september 2023
Svar fra Zaira López - Guest Experience den 28. sep. 2023
Estimada Iliana, Es un verdadero placer saber de primera mano que se sintió como en casa en nuestras instalaciones. Conocer que hemos cumplido sus expectativas, como demuestra la inmejorable valoración que nos ha otorgado, es nuestra mayor recompensa al trabajo realizado.Nos complace saber que encontró nuestras camas muy cómodas, ya que nos esforzamos por ofrecer un descanso de calidad a nuestros huéspedes.Lamentamos que haya tenido problemas con el aire acondicionado. Le pedimos disculpas por cualquier inconveniente que esto haya causado durante su estancia. Para una futura ocasión no dude en informarnos al momento para poder revisarlo.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativas.Un cordial saludo,Zaira López - Guest Experience

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

10/10 – Utmerket

Valeria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Nick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023