Hoteller i Ajax

«Rooms need big time renovation. Front desk staff were great. »

«Beautiful hotel, staff is extremely friendly and helpful! »

«Everything was good.»

«Everything worked out well for my family. Food was good too! »

«Best stay ever and even had our room upgraded after a system error occurred during my booking at no extra cost and such a big room and was nice and comfortable in it too »

«15 min walk to train station. good breakfast.»

«The hotel suite was nice but freezing. Only up to 18 degrees and I am unsure if it really was. Hockey teams loud in the hallway with garbage lining the halls for almost 24 hours…»

«Very friendly staff and clean space»

«Front desk Customer service is very poor, every day no greating, no smiling. I ask for an invoice when I check out. She said, it will send to my email. But I never received it.»

«Room had a broken toilet and no closet. Was moved at around 5am to a new room which had a closet and the toilet didn’t leak»

«Staff were super friendly and helpful. Room was amazing. They had areas where the hockey parents could go to hang out in the evening. Ac/heat were great. »

«Breakfast was good . Unfortunately we went through our first full day without hot water . This was really unacceptable. When staff contacted, we were told it is because of the amount of occupancy. I am sorrry but I have never stayed in any hotel or motel that did not have efficient amount of hot water for its possible max occupancy. And this was not a full occupancy timeframe. Room did not feel clean . Carpet does not look like it was cleaned in a long time . The bed : another issue. One side ...

«Hotel had an information breach in advance of arrival and had no idea what to do about it. Difficult to get answers. Hotel was run down and shows its age. Temperature of room was terribly cold upon arrival then sweltering through the night. Convenient for Go station but wouldn’t stay again. »

«This hotel was clean, friendly staff and was able to accommodate our hockey team to have a meal as a team and there was no issue. »

«Nice»

«There was no fridge or microwave in my room. Door are locked at night staff were friendly room was decent. »

«The property is in great condition, the breakfast options were greater than I thought and the cleanliness of the room was definitely top notch. Overall a wonderful stay.»

«The reason for the two stars is reated on experience. We were there for a dance competition... and there was also a hockey team above and were extremely disruptive till almost past 1130 at night.... »

«Beautiful Hotel. Restaurant very good. Room clean and wonderful service »