Hoteller i Aguas Buenas

«We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most ...

«We loved our stay! The one bedroom with kitchen was perfect for our family of 4. Pool was big with enough space for everyone. Beach was gorgeous, pretty wavy/dangerous for swimming if untrained. Activities were great, workout area was great and never too busy. Restaurant was also good when we ate/drank there. We loved the ground floor room with walkout to pool area. Construction was a minor annoyance, not bad. They also had an issue with fire alarms going off at night- but did reimburse our ...

«Service. It’s clear everyone got the memo. David greeted us at the bell stand as we arrived and was ready to be helpful whenever we needed anything. Housekeeping was awesome, Jesus made the best Negronis at the Casa Grande bar. Breakfast staff, particularly Noel, were super friendly and helpful with local tips and suggestions - always a great way to start each day»

«We were married here 22 years ago and it just as lovely as then.»

«Outstanding, clean staff was great. I abandoned the other hotel I was in to come to the H.. I don’t even know What I was thinking.»

«In the middle of now where but was able to get Uber Eats for a great price. Loved everything about the small town feel. If you are needing all the amenities may not be for you. For those laid back, go with the flow perfect spot»

«Everything was clean and beautiful »

«Didn't stop in»

«Everything was excellent!»

«Best time to stay is Wed- Sun. Property amenities are not available on other days. »

«We stayed a week and had a wonderful experience. The hotel is located near everything you need and the beach view was memorable. The shower! The shower! The shower! We have been trying to figure out how to make our shower at home, like the hotel shower.»

«One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. »

«If I could give this place zero stars I would. Man knocking on my door claiming he was maintenance at 11pm at night. No peephole on door to see to see who it was. I yelled through door we did not ask for maintenance. We did not feel safe. I told 3 different people who worked at property and left the next morning- no refund of nights I didn't stay. Each person I spoke to was indifferent about my concerns. I had 3 unauthorized charges of $100 on my debit card too after staying there . They took a ...

«The room smelled mold»

«Staff was so friendly, rooms was clean and roomy, only con was main elevators were down to one which got pretty tight at peak times. Overall great experience. »

«Desayuno frescos y variados Excelente ubicación »

«The staff there were very friendly and professional. I was able to find someone to help at any time and I was always satisfied. I would stay again. »

«Great service and very attentive. I will come back! »