Hoteller i Independence

«The bar staff, service, and drink prices were excellent! Our room was clean and the lobby was nice. All staff were courteous during our entire stay. The disappointment was the pool and workout areas. The pool was cloudy and did not look like it had been cleaned in a while and the workout area smelled bad. The rating would have been higher if not for these two areas. Breakfast is your standard, continental affair and fed us for free before hitting the road.»

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«This hotel was horrible do not waste your money when we got there there was still salt on the ground from snow that happened weeks ago the front desk clerk was very rude she proceeded to put us in one of the worst rooms I've ever seen the fire sprinkler was broken there was a hole in the wall there was so much dust in the room it immediately affected my allergies the tub was filthy one elevator that fit maybe three people definitely couldn't fit a luggage carrier and people the entire hotels ...

«Room was clean »

«AC was broke. At 2am could not take it any longer they moved us to another room however system was down but they got us in another room. Staff was great property was kinda run down not staff fault needs money invested in new carpet etc.»

«I only stayed one night so I didn’t really use any amenities. The bed was very comfortable and quiet we slept good.»

«Staff was great and we loved the room. We will be coming back to stay again. »

«Absolutely no issues with the facilities; clean, new, spacious, great rates, cozy lobby area and great little breakfast/area. Only small snag was the unwillingness to put our parties’ 2 rooms close or at least on the same floor, either beforehand or at check-in (after telling me on the phone they couldn’t do it until we were there). We ended up on 2 different floors, didn’t seem at any point that they were ever going attempt to put the rooms close. Would still stay here again!»

«Our 2nd stay at this property. Nice, clean, good accommodations. Kids love the pool area and pool table room. Nice outdoor space and a walking trail behind. Workout room has good equipment and there's laundry. Friendly staff as well»

«Stuff we’re super friendly and very helpful. Honest review, the facility needed updated badly. My issue is that the hotel one is not cheap and two paying money and having a terrible experience is not good for business. The first room we in had absolutely no hot water. Took almost an hour for us to give the “hot water heater” time to upgrade those. The toilet also leaked when flushed. The we got moved another room where the window seal was damaged and still no hot water. It was too late to go do ...

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«Great breakfast! »

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«The property is old but my room was clean and smelled good. The bed isn't comfy but bring a pillow and it's ok. The refrigerator and microwave were like new and worked great. Laundry was super convenient & expensive »

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«Clean hotel, needs some upgrading though. I like the location»

«This place is described as more than scetchy. Not a good place for the family just because it has a good price. The staff is just fine but the condition of the property is not good. Smoking and marijuana reek the halls even though there are strict rules against these things. The staff seem hesitant to provide enough towels and bathroom supplies for four people. We stayed two nights and will never stay again. Sorry Quality Inn. The room and facilities were in terrible shape.»

«They charge an extra fee per night if you use third party to book. Hotel is outdated and unclean. Had no microwave or hair dryer in room the only vending machine that took card was down the whole stay. »

«Computer problem at checking out. Great stay!»