Hoteller i Independence

«I didn't have a good experience this time. Breakfast was good, bar run out of food, one of the nights I stayed the air conditioner stopped working, my family and I slept with a hot room, thank God the AC got fixed the following day. Pool got close early on Saturday, we couldn't used it on Sunday before we left the hotel. When I check out I told the receptionist how bad our experience was, she careless. »

«Room was clean »

«Rooms were clean but in rough conditions. Paint chipped walls separating from leaking water. Pool room was dirty with what appeared to be mold by windows, spa jets do not work. Staff was amazing breakfast was legit. Older hotel in need of some updates »

«I only stayed one night so I didn’t really use any amenities. The bed was very comfortable and quiet we slept good.»

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«AC was broke. At 2am could not take it any longer they moved us to another room however system was down but they got us in another room. Staff was great property was kinda run down not staff fault needs money invested in new carpet etc.»

«Staff was great and we loved the room. We will be coming back to stay again. »

«I was very pleased with the room, staff and the amenities »

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«There were many long hairs throughout the room.»

«Great breakfast! »

«Absolutely no issues with the facilities; clean, new, spacious, great rates, cozy lobby area and great little breakfast/area. Only small snag was the unwillingness to put our parties’ 2 rooms close or at least on the same floor, either beforehand or at check-in (after telling me on the phone they couldn’t do it until we were there). We ended up on 2 different floors, didn’t seem at any point that they were ever going attempt to put the rooms close. Would still stay here again!»

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«Very helpful»

«This place is described as more than scetchy. Not a good place for the family just because it has a good price. The staff is just fine but the condition of the property is not good. Smoking and marijuana reek the halls even though there are strict rules against these things. The staff seem hesitant to provide enough towels and bathroom supplies for four people. We stayed two nights and will never stay again. Sorry Quality Inn. The room and facilities were in terrible shape.»

«Clean hotel, needs some upgrading though. I like the location»

«Terrible»