Hoteller i Independence

«Booked the jacuzzi suite and jacuzzi didn’t work. »

«Close to the highway. Friendly staff.»

«Staff was great and we loved the room. We will be coming back to stay again. »

«Good stay. Clean and friendly.»

«Such a fantastic getaway for a staycation»

«Clean room»

«The lamp shades were broken, there was a light bulb missing in one of the bedside light fixtures, there was candy on the floor under the night stand and the walls were all dinged and marked up. »

«Nice and comfortable rooms, good price. If I needed a hotel in this neighborhood ever again, I would stay here.»

«This hotel was perfect. The room was spacious, comfortable, and so clean. The staff was so friendly and professional. And the location was perfect. There was a walking nature trail behind the hotel and it was beautiful to walk while the sun went down. We would definitely stay here again.»

«I can’t believe I paid that much for a room for a hotel that was nowhere near the quality of a nice hotel and the rating it had received. I was unable to drive home because of the severe storms and had to stop somewhere . I had stayed in the area before, and hoped this would be a decent place to stay. The front desk staff was very efficient and very kind. My room smelled, the toilet was very very dirty, and the floor was dirty. I was placed right next to the elevator with a lot of loud people ...

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice.»

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«I literally seen a roach, the shower head was hanging on by dear life. Cabinets chipped. My door didn’t close all the way at the bottom.»

«The room was spacious but the bedding is old and have tears on it. There were toilet paper in there as the property managers appeared to hoard it and give it to you only when you ask for it. An older lady came down to get toilet papers when I was about to check in and I had to do the same. Contrary to what was advertised, the room does not have a microwave and fridge. They brought a small fridge after I asked for it. There were no tissue paper though they have a placeholder for it. The bathroom ...

«Breakfast was pretty lame. Luke warm at best. No wonder it was ‘free’.»

«Provided a decent breakfast. Friendly staff. Clean and comfortable room. Transportation from airport to hotel was great»