Hoteller med 5 stjerner i Terrassa

"Staff was extremely nice, nothing to complain about there! However, the room we got was extremely poor. The rooms placement first of all was right next to a busy street where cars were honking and making a lot of noise until 3 o clock which for us trying to sleep at least before twelwe, made it almost impossible. The windows and balcony were poorly made with no isolation of sound. Second of all, the bathroom of the room was extremely cold at all times, freezing. The floor was freezing and the temperature made us put on clothes before going to the toilet. Third thing is without a doubt the curtains which didnt open up completely and couldnt work properly, and the doors to the balcony that made an crazy amount of noise every time a gust of wind hit them, almost sounded like they would break at one point. The aircondition blew hot air but as soon as we turned it down it suddenly became cold as if we were outside. The TV was placed in an odd manner, it was facing on our left so we had to lay on our sides to watch TV, which was very unconvinient and uncomfortable. The fact that this is a 5* hotel is astonishing. I would never recommend this hotel to any people i know due to the high price and low quality of the room. Oh and before you come here be prepared to pay 150 euros per day you stay there and that they take 60 euros as a «city tax» from that depositum :( Leaving the hotel with a refund in mind is crazy for a 5* hotel "

"Muy buen hotel, buen servicio, habitaciones limpias, amplias y cómodas, el único detalle que nos sorprendió fue la acumulación de cal en los grifos de los lavamanos, bastante contraste con el resto de las cosas positivas de la habitación y por eso esa calificación. "