Hoteller med 5 stjerner i Brooklyn

"Had a really bad experience at the SPA of 1 Hotel Brooklyn Bridge. Therapist was, in my opinion, not qualified or trained to do a deep tissue massage. Very overpriced and one hour waste of time. Following day, we got notified by pool staff to move after 2 hrs by the sun bed in order to give up our space to other guests. This was the final drop; after a complaint to receptionist we decided to check out and leave the hotel 2 days prior to our planned check-out. No apologies, no sorry for what you experienced. Just the the simple words; do you need help with your bags. This treatment is one you shouldn’t expect from a 5 star hotel. Very poor level of service. In general, it’s also a bit overpriced, in terms of services, F&B. For these reasons, my recommendation; choose another hotel for your NY stay. So many good options in the 5 star category. I will not return to this hotel under any circumstances."