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«Bad»

«I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁»

«Grounds are gorgeous, European look»

«Room was interesting. Loved the spiral staircase down to the bathroom and the jacuzzi tub (stayed in the Music Room). Property is beautiful. You get a complimentary wine tasting and continental breakfast at Belhurst Castle. Check-in is at Belhurst which we didn't realize. Luckily it is only a few miles away so not a big deal to get there and back. No hotel staff at White Springs Manor. Negatives: Bathroom had no door.... was located in the lower level of the room (bed was upstairs) but still ...

«Overall the hotel was a great find. However, there was dog hair from a previous dog that stayed in the room which was a tad off putting. The bathroom had a musty smell to it. The staff was extremely helpful and accommodating.»

«Very happy to see the rug-free floors in our room. Also asked for new towels for day 2, and also got a tidy-up of room. Haven't had that service in a motel since before Covid.»

«I love walking into the hotel and you can smell how clean it was The staff was very helpful and answered all my questions Everyone I came in contact with was extremely nice and sweet the rooms were wonderful and I love the shower with the seat very roomy very clean. The breakfast was fine also for coming with the room the area was clean. The food tasted OK could’ve been a little warmer, but besides that for a free breakfast it was pretty good if I ever go up to Waterloo again I’ll definitely ...

«Del Lago rooms are very clean and comfortable.staff are all friendly. I'll be back to stay for sure.»

«We just needed a place to lay our heads for a concert. I booked all the rooms for 3 couple. The person at the front desk did not fully understand that I was only paying for my room and charged my card for 2 of the rooms. That messed with my money situation a bit for the weekend. The rest of the stay was good. Another employee recommended a really good local restaurant.»

«What kitchen?? amenities, small tube of shampoo and towels no hand soap the room could use a deep clean but there were no bugs»

«Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!»

«Great place to relax and to get away from the big city stress. If you require a good internet connection this may not be the place to stay (it works but it is very slow). You should also note we got the feeling that this was a "be quiet place". If you plan to be very active and have loud conversations The Inns at Aurora may not be the place for you. Also, and this is not very well described in their information, you do have access to an OK fitness room at the Loft. You will need a key from the ...

«Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off.»