Hoteller nær Seneca Lake Sprayground

«Bad»

«I had reserved 1 month ahead of my trip and when I arrived they said all king beds were already taken! How frustrating after driving 5 hours, and on top of that once he gave us another room, he over charged us by double the amount!! Thankfully in the morning another staff was there to take care of us and fixed the issue for us! The remaining of our stay was excellent 😁»

«Overall the hotel was a great find. However, there was dog hair from a previous dog that stayed in the room which was a tad off putting. The bathroom had a musty smell to it. The staff was extremely helpful and accommodating.»

«Grounds are gorgeous, European look»

«Very happy to see the rug-free floors in our room. Also asked for new towels for day 2, and also got a tidy-up of room. Haven't had that service in a motel since before Covid.»

«Room was interesting. Loved the spiral staircase down to the bathroom and the jacuzzi tub (stayed in the Music Room). Property is beautiful. You get a complimentary wine tasting and continental breakfast at Belhurst Castle. Check-in is at Belhurst which we didn't realize. Luckily it is only a few miles away so not a big deal to get there and back. No hotel staff at White Springs Manor. Negatives: Bathroom had no door.... was located in the lower level of the room (bed was upstairs) but still ...

«Front desk clerk was great!!!»

«I love walking into the hotel and you can smell how clean it was The staff was very helpful and answered all my questions Everyone I came in contact with was extremely nice and sweet the rooms were wonderful and I love the shower with the seat very roomy very clean. The breakfast was fine also for coming with the room the area was clean. The food tasted OK could’ve been a little warmer, but besides that for a free breakfast it was pretty good if I ever go up to Waterloo again I’ll definitely ...

«Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off.»

«Hotel was not kept up. Very dirty and damaged»

«Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!»

«What kitchen?? amenities, small tube of shampoo and towels no hand soap the room could use a deep clean but there were no bugs»

«Woke up and went in bathroom. Covered in bugs. All over wall, crawling around sink and shower. Mentioned to the front desk clerk, and she couldn’t have cared less. Not even a sorry about that. Just checked me out and sent us on way.»