Hoteller i Xuwen

«Super helpful staff. 5 overall room had some minor hits to carpet and curtains that diminished the feeling of a topnotch property. Can’t expect those to be changed out from minor damage but they are noticed. Quality of the build and materials in excellent. Soundproofing is superb so sleep was excellent. Great bed and bedding. Location convenient to excellent food and shopping. »

«One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was ...

«First impression is very important. The service People working in the reseption at arrival was not "on net". And they made my hours and the stay on this hotel very bad. The location and the distance from the hotel is also too fare. I will never stay at this hotel again. The breakfast and dinner at the chinese reataurant was very good. But not enough because of my experience With the reception this evening.»

«The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card.»

«Room was clean; staff was nice. One thing to mention was that they offer breakfast at site if your room includes this amenity. Freshly made breakfast in local cuisine. Very good»

«Spectacular view over the bay area »

«Clean but old and jaded. Gym facilities were not well cleaned and maintained.»

«Old bathroom facilities are blocked, and the service is not good»

«Good Check-in experience at the counter Very fast and helpful »

«Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the ...