Hoteller i Xuwen

«The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. »

«This hotel truly feels like the Hawaii of China, peaceful, welcoming, and the perfect place to recharge. I stayed here during a short stopover before my trip back to America, and it was exactly what I needed. The receptionist was especially kind and went out of their way to help me order a taxi, making my transit smooth and stress-free. Thank you for your warm hospitality! »

«Amazing hotel. Friendly staff, great buffet (consisting of Chinese favourites like dim sum, congee, yangtao and rice noodles. Also Western favourites like coffee, croissants, bacon, sausages and waffles. Rooms had bar fridges and Toto toilets with bidet. Complimentary water was provided. Also rooms had a USB charger and outlets compatible with North American plug. Nice amenities includedan Unheated pool, hot tubs (39c) and minutes walk from HCC building which had shops to buys coffee, drinks and ...

«Spectacular view over the bay area »

«Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time.»

«The hotel very nice and service very good»

«Good Check-in experience at the counter Very fast and helpful »

«Great property at a great price. Good location right next to the Mix Mall»

«I was very impressed with the property. The breakfast buffet had a great verity & makes the value of booking much greater. It's in a more business focused area which gave a nice respite from the higher traffic touristy area's.»

«First impression is very important. The service People working in the reseption at arrival was not "on net". And they made my hours and the stay on this hotel very bad. The location and the distance from the hotel is also too fare. I will never stay at this hotel again. The breakfast and dinner at the chinese reataurant was very good. But not enough because of my experience With the reception this evening.»

«Excellent customer service »

«The view from my room is epic even though the location is far from city center. It is a relaxing trip.»

«I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the ...

«Completely resort atmosphere!!»