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Anmeldelser av Worcester Bank House Hotel Spa & Golf, BW Premier Collection

4 out of 5
Worcester Bank House Hotel Spa & Golf, BW Premier Collection
A4103, Bransford, Worcester, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 237 av totalt 446 anmeldelser." "
Rangering på 8 − Bra. 150 av totalt 446 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 446 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 446 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 446 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

9,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Lizette

Bodde her 3 netter i oktober 2019

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
Anbefales ikke.
Hotellet ligger flott til og ser fint utenpå. Men rommene er slitte og rengjøringen elendig. Frokosten var dyr og forferdelig, spiste der bare en gang. Hyggelig betjening.

10/10 – Utmerket

Abhay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel and friendly staff
Bodde her 3 netter i mars 2024

8/10 – Bra

Andrew

Likte: Renhold
Bodde her 2 netter i mai 2024

6/10 – Grei

julian

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The staff were friendly and helpful and the cleanliness was spotless. However the decor is dated. Food was OK.
Bodde her 2 netter i mai 2024
Svar fra Bank House Reception Team den 16. mai 2024
Dear Juian,Thank you for your feedback. We have passed all comments over to the appropriate managers. We hope to see you again soon!Kind regards, Bank House Reception Team.

10/10 – Utmerket

Carolyn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well appointed hotel with lovely spa facilities. Restaurant menu not very exciting, standard fare.
Bodde her 1 natt i mai 2024
Svar fra The Bank House Hotel Reception Team den 9. mai 2024
Dear Carolyn,Thank you very much for your feedback, we are glad you enjoyed your stay with us at The Bank House Hotel and SpaKind Regards,Reception

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Daisy den 7. mai 2024
Dear Maria,Thank you for taking the time to leave a kind review.Kind regards,Bank House Reception Team

8/10 – Bra

Linda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect for a one night stay, excellent food.
Bodde her 1 natt i mars 2024
Svar fra Daisy den 8. apr. 2024
Dear Linda,Thank you for your lovely response, we are pleased to hear you enjoyed your stay with us!Many thanks,Bank House Reception Team.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Leaking toilet, bed mattress needs replacing- noisey springs. noise from people in other rooms, noise from plumbing from other rooms when toilets flushed and taps turned on , poor lighting. Service desk were friendly - but only offered an apology. No goodwill or partial refund etc. Best western hotels- I will be avoiding in the future.
Bodde her 2 netter i februar 2024
Svar fra Daisy den 8. apr. 2024
Dear Guest,Thank you for leaving a review. We are very sorry to hear that you had some problems with your stay. We have passed on your comments to our maintenance team and again, we pass on our sincerest apologies that your stay did not live up to our expectations.Kind regards,Bank House Reception Team.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay again
Comfortable and spacious hotel. We had a quiet night’s sleep and very good choice at breakfast.
Bodde her 1 natt i februar 2024
Svar fra Daisy den 8. apr. 2024
Dear Guest,Thank you for leaving such a kind review. We hope to see you again shortly!Kind regards,Bank House Reception Team

6/10 – Grei

Gerard

Forretningsreisende
This property was OK.
Bodde her 1 natt i februar 2024
Svar fra Daisy den 8. apr. 2024
Dear Gerard,Thank you for taking the time to leave us a reviewKind regards,Bank House Reception Team.

10/10 – Utmerket

Vanda

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We will definitely return
We had a great stay at the hotel. The hotel from inside and outside was impressive. My husband played golf on the lovely course and I enjoyed the spa facilities. Evening meal was lovely and all the staff were amazingly friendly and helpful.
Bodde her 1 natt i januar 2024

8/10 – Bra

Steve

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ekaterina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely break!
It was lovely spa break for us, we really enjoyed our room, spa and breakfast. Only one thing I can ask for our next trip, it is bigger slippers for my husband, he wasn't comfortable in one size slippers.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Last Minute Break
Has a great last minute spa break with one night overnight stay. Spa was great and the food in the bar was excellent
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Troy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great night away
Fantastic hotel, breakfast is top notch
Bodde her 1 natt i desember 2023

6/10 – Grei

Rebecca

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Clive

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice break to our journey
Short visit en rout from family to a holiday home. Great location. Massive car park. Very friendly and helpful staff in reception and in the bar areas later that night Swimming pool great Very pleased with stay Highly recommend
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023

10/10 – Utmerket

Matt

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, Great stay
stayed for 1 night for work. Used the Pool and spa facilities which were excellent and clean. Room clean and comfortable temperature, Shower hot and powerful. Evening meal was nice, 2 menus available and well priced, service was really friendly. Breakfast good quality but could have been better options without having to pay a surcharge for some. Would definitely stay again if in the area.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Lesley

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property in excellent condition. Great parking area. Friendly staff. Excellent breakfast choice and standard of food. Easily accessible transport close to the hotel to go into Worcester which saved using the car and paying for city car parks
Bodde her 3 netter i november 2023

10/10 – Utmerket

Alun

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for 3 nights. Hotel and staff were excellent. Made good use of the indoor heated pool and the thermal area
Bodde her 3 netter i november 2023

10/10 – Utmerket

Edward

Bodde her 1 natt i november 2023

10/10 – Utmerket

Angela

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a very comfortable stay with very friendly & helpful staff
Bodde her 1 natt i november 2023

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Huw

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay, nice clean hotel with polite, attentive staff.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

r

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Zoe

Bodde her 2 netter i september 2023

8/10 – Bra

Stephen

Bodde her 1 natt i september 2023

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent spa hotel for the weekend
Great hotel with an excellent spa. The breakfast was good and the staff were very attentive.
Bodde her 3 netter i september 2023

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great getaway
Staff are all very helpful friendly and and cheerful. We had a lovely room with coffee tea and water provided also dressing gowns and slippers .We stayed for 2 nights and ate in the Garden room both times the 2nd being our Golden Wedding Anniversary the meals were lovely especially the latter.Would gladly recommend this hotel to anyone.
Bedroom
Restaurant
Tea/coffee
Bodde her 2 netter i september 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel foyer and rooms very well kept. Room was extremely hot through the night even with windows open. Service in the bar area for food and drink was slow unfortunately.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Leslie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

8/10 – Bra

JILL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Staff friendly but so many problems with stay
As per the title the majority of staff were the redeeming feature of the stay. Whilst on the visit there were multiple issues from meeting room, food quality and basics like WiFi. The appearance of the hotel from the outside and pool inside are lovely, however until the basic issues are resolved I would not recommend.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Angus

Bodde her 1 natt i september 2023

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Lovely hotel that we stayed at to give us a couple of days walking in the Malverns. The location is good for the Malvern hills and is close to Worcester where we spent a nice evening out. The room was clean and had everything we needed. The bathroom was particularly nice. We went to the spa for a couple of hours which wasn't busy and enjoyed the small pool and jacuzzi/ steam room/sauna. Breakfast was very good and the service we received from members of staff on reception, in the spa and in the breakfast dining room were exemplary. Highly recommended
Bodde her 1 natt i august 2023

10/10 – Utmerket

Sonali

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a lovely and relaxed time. Really enjoyed the pool with kids.
Bodde her 2 netter i august 2023

8/10 – Bra

Tory

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location easy access to motorway, breakfast very good. Spa & Pool okay but very small
Bodde her 2 netter i august 2023

8/10 – Bra

Olivia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent facilities, room was specious and very clean (mattresses could do with being updated - sagging in the middle). Spa was lovely and quiet at the times we went. Food was very good, one dish was not great but staff were quick to rectify. Overall a great few days away and would recommend to others.
Bodde her 3 netter i august 2023

8/10 – Bra

Suzanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Uncomfortable beds but all else ok.
Our stay would have been lovely had the beds not been so uncomfortable. We had 2 single beds pushed together, but mine dipped in the middle, either the matress was very old or the actual bed was broken. It wasnt confortable. The food was fantastic. The spa was looking a little tired with the changing rooms out of order.
Bodde her 2 netter i august 2023

6/10 – Grei

Graham

Reiste med partner
Not really what I’d expect from a ‘premier’ hotel & certainly not worthy of £150/ night. Room condition average,bed ok, tv & remote not working correctly, breakfast room & availability good, but buffet food cold. We would not return to this hotel.
Bodde her 2 netter i august 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay
The hotel was good. The room was a little bit small and dark, bigger windows would be better. The staff were friendly and helpful and the spa facilities were excellent. If you want a massage book in advance as there were no slots available when we went.
Bodde her 2 netter i august 2023

10/10 – Utmerket

Rhian

Bodde her 2 netter i august 2023

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our stay – shame it was only one night. I was travelling overnight with my teenage son and thought we might as well stay somewhere nice with a pool! And it was. Lots of parking on a rainy Sunday night in August. Family Room was a really good size – wouldn’t have been cramped with a couple plus two or three children. Nice enough pool, sauna, steam room, etc – really helpful member of staff (Gina?) explained what was where. Really liked the same evening menu served in the bar as the adjacent restaurant – makes the choice easier if you don’t want too much formality. Carly and James really pleasant and efficient behind the bar. Lovely breakfast – even the tomatoes were grilled properly: soft, succulent, sweet, as opposed to the raw-with-burnt-skin most places serve now. Good bacon. Negatives? Only the comedy wash basin design in the bathroom . . . but there was a hair drier to dry my trousers off with. Got me twice! Everything else worked in the room. Building itself is architecturally uninspired, but the staff were super. Aim to go back for a weekend with my wife. I’ll warn her about the wash basin on the way . . .

10/10 – Utmerket

Natalie

Bodde her 1 natt i august 2023

10/10 – Utmerket

Ansgar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023