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Anmeldelser av The Elms Hotel and Spa

4 out of 5
The Elms Hotel and Spa
Stockton Road, Abberley, Worcester, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 119 av totalt 192 anmeldelser." "
Rangering på 8 − Bra. 54 av totalt 192 anmeldelser." "
Rangering på 6 − Grei. 11 av totalt 192 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 192 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 192 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Seema

Bodde her 1 natt i februar 2024
Svar fra Holly den 2. apr. 2024
Hello Seema, Thank you for your review and we are glad you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 – Grei

Mariam

Forretningsreisende
Likte: Renhold
Very nice and hardworking staff. They ran out of pastries at breakfast and they seemed short-staffed.
Bodde her 1 natt i januar 2024
Svar fra Liz den 16. feb. 2024
Good evening MiriamI am glad you enjoyed your stay with us .Thank you for your feedback regarding breakfast and I have advised kitchen to provide more pastries, definitely a popular choice!We do look forward to welcoming you again in the future.Kind RegardsLiz

10/10 – Utmerket

sean

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Jackie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Special times
Bodde her 1 natt i november 2023
Svar fra Reservations den 2. des. 2023
Many thanks for your review

10/10 – Utmerket

G

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely spa, friendly staff and excellent massages
Bodde her 2 netter i september 2023
Svar fra Reservations den 26. sep. 2023
Many thanks for your review

8/10 – Bra

L

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Reservations den 11. sep. 2023
Thank you for your kind comments

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel with amazing decoration in all areas. Spa area lovely. Restaurant served excellent dinner and breakfast. We stayed in room 3 which was amazing. Every staff member was incredibly polite and courtesy. And...the car park has 2 free electric charging points. Result. We stayed for 1 night and definitely stay again.
Bodde her 1 natt i august 2023
Svar fra Tobi den 19. aug. 2023
Many thanks for your lovely review, I am so happy you had a wonderful time with us!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend
Beautiful interior design, so much detail
Bodde her 1 natt i juli 2023
Svar fra Tobi den 30. juli 2023
Many thanks for your lovely comment!

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super staff!
A great hotel for relaxation but this hotel is 5 star because of the staff. Well trained and attentive.
Bodde her 2 netter i juli 2023
Svar fra Reservations Team den 20. juli 2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 – Utmerket

Carl

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Reservations den 1. juni 2023
Thank you for your review

10/10 – Utmerket

Leanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel
A beautiful hotel with stunning surroundings. One of the best spas we've been too and the service was also excellent.
Bodde her 1 natt i mai 2023
Svar fra Reservations Team den 31. mai 2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 – Utmerket

Matt

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Reservations Team den 17. mai 2023
Thank you for perfect rating. We are pleased to hear that you had an enjoyable stay. We hope to welcome you back to the hotel soon.

10/10 – Utmerket

K

Bodde her 3 netter i april 2023
Svar fra Reservations Team den 14. apr. 2023
Thank you for leaving such a positive rating. We are pleased you had an enjoyable stay with us.

10/10 – Utmerket

Ellie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Reservations Team den 29. mars 2023
Thank you for your review. We are pleased to hear that you enjoyed your recent stay with. We hope to welcome you back to our hotel in the future

10/10 – Utmerket

Laura

Bodde her 1 natt i mars 2023
Svar fra The Elms Hotel and Spa den 25. mars 2023
Thank you for your feedback

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Restful retreat near Worcester
We stayed for 2 nights in the main part of the hotel , the room was lovely with beautiful furnishings (some might say a little over the top but we loved it) I used the spa which was also lovely. We ate in the Badger restaurant both nights & although the menu is limited the food was excellent especially the lemon tart. All the staff were so friendly & helpful with nothing being too much trouble in both the hotel & spa.
Bodde her 2 netter i mars 2023
Svar fra Reservations den 12. mars 2023
Thank you for your lovely review.

10/10 – Utmerket

Robert

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2023
Svar fra The Elms Hotel and Spa den 25. mars 2023
Thank you for your feedback

10/10 – Utmerket

Neeta

Bodde her 2 netter i februar 2023
Svar fra Reservations den 13. feb. 2023
Thank you for your review.We hope to be able to welcome you back soon.Kind Regards

10/10 – Utmerket

zunera

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a lovely hotel! Feels like straight out of storybook. The hotel has so much character and has a very relaxing vibe. The spa may be one of the best I’ve seen at a hotel. All the staff were friendly and very welcoming. Would highly recommend for a weekend away!
Svar fra Reservations Team den 6. feb. 2023
Thank you for such a lovely review. We are so pleased to hear that you had an enjoyable stay with us. We hope to welcome you back to the hotel in the future.

10/10 – Utmerket

Bridget

Bodde her 2 netter i oktober 2022
Svar fra Reservations den 1. nov. 2022
Thank you for your feedback

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great spa hotel.
Lovely hotel stay. Spa facilities were superb. The hotel has a lovely atmosphere - very tranquil and calm, just right for a relaxing getaway. Staff are very helpful and friendly. The only slight disappointment was the food at dinner - overpriced for what it was and not particularly well-cooked. Although the pre-dinner nibbles offered good value at only a fiver. Otherwise, everything else about the hotel is excellent.
Bodde her 2 netter i august 2022
Svar fra Reservations den 1. nov. 2022
Thank you for your feedback

10/10 – Utmerket

Lynne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely overnight stay in Worcestershire
Beautiful hotel and lovely decor throughout we are in badgers on the evening which was very good only suggestion would be to have tables and chairs on the lawns and to have an alternative menu to the tasting menu in the fine dining restaurant which is underused
Bodde her 1 natt i juli 2022
Svar fra Reservations - Elms Hotel & Spa den 19. juli 2022
Thank you for your review, this has been shared with the management team and we are delighted to hear you had a great stay with us. We hope to welcome you back soon

8/10 – Bra

Julia

Bodde her 1 natt i juli 2022
Svar fra Reservations - Elms Hotel & Spa den 8. juli 2022
Thank you for your review

10/10 – Utmerket

Sue

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This was our third visit. Always fabulous. Food, staff all exemplary. Love the spa
Bodde her 1 natt i juni 2022
Svar fra Reservations - Elms Hotel & Spa den 4. juli 2022
Thank you for your review We hope to welcome you back soon

10/10 – Utmerket

Charles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loverly peaceful place Staff helpful and friendly Not an expansive menu in the restaurant but the food was very good Would definitely stay there again
Bodde her 3 netter i mai 2022
Svar fra Reservations Team - The Elms Hotel & Spa den 21. mai 2022
Good afternoon, Thank you for your feedback, this has been shared with the team on site We are delighted to hear you had a great stay with us and hope to welcome you back soon Kind regards

10/10 – Utmerket

Sabrina

Bodde her 1 natt i april 2022
Svar fra Reservations - Elms Hotel & Spa den 28. apr. 2022
Thank you for your review, We hope to welcome you back soon

10/10 – Utmerket

Sue

Bodde her 1 natt i mars 2022
Svar fra Reservations - Elms Hotel & Spa den 4. apr. 2022
Good morning, Thank you for your feedback and giving us a 10/10 We hope to welcome you back soon Kind regards

10/10 – Utmerket

Victoria

Bodde her 1 natt i februar 2022
Svar fra Reservations team den 7. mars 2022
Thank you for your feedback

10/10 – Utmerket

Alexis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Nichola

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Reservations team den 23. jan. 2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 – Utmerket

Lawrie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed pre pandemic Mar 2020. Many people were cancelling but kept work commitments snd was well cared for here. Great food, accommodation, and downtime between work days.
Bodde her 1 natt i mars 2020
Svar fra Reservations team den 23. jan. 2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Wonderful hotel and staff. Wonderful spa.
Bodde her 1 natt i januar 2022
Svar fra Reservations team den 23. jan. 2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 – Utmerket

Lalinee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2022
Svar fra Reservations team den 23. jan. 2022
Good afternoon Thank you for your feedback and we hope to welcome you back soon, Kind regards

10/10 – Utmerket

Louisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Reservations team den 7. jan. 2022
Thank you for your feedback, we hope to welcome you back soon

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra The Elms Hotel and Spa den 8. des. 2021
Good Afternoon Brian: Thank you for leaving such a lovely rating. We are delighted to hear that you had a great stay with us. Kind Regards The Elms Hotel & Spa

10/10 – Utmerket

Sally

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A fabulous property - so beautifully decorated at Christmas - wonderful bedrooms and an amazing spa. Friendly and helpful staff too.
Bodde her 2 netter i november 2021
Svar fra The Elms Hotel and Spa den 8. des. 2021
Good Afternoon Sally: Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your recent stay with us. Kind Regards The Elms Hotel and Spa

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
Lovely hotel and spa. Has been refurbed and really nice, stylish but comfy. Spa is lovely and well done out and relaxing. The restaurant was really high quality and good value (save for wine list)
Bodde her 1 natt i november 2021
Svar fra The Elms Hotel and Spa den 8. des. 2021
Good Afternoon Mark: Thank you for your Lovely review. We are so delighted to hear that you enjoyed your recent stay with us. We have passed your lovely comments on to the team. Kind Regards The Elms Hotel and Spa

8/10 – Bra

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Courteous and welcoming Staff
We came away to celebrate my husbands birthday. Totally refurbished since my last visit. The staff were very attentive and nothing was too much trouble. My only criticism was that the dining room was dimly lit so it was difficult to read the menu in the colour that it was printed. The waiter at the end of our meal presented him with a beautifully written plate with Happy birthday on it with some delicious truffles incorprated. Thoroughly enjoyed our stay. Yes our room was a little cramped like others have said but very welcoming and comfortable none the less. A great place to celebrate something special and definitely would return. The spa is delightful.
Bodde her 1 natt i oktober 2021
Svar fra The Elms Hotel and Spa den 8. des. 2021
Good afternoon Susan: Thank you for your lovely rating. We are so pleased to hear that you enjoyed your recent stay with us. We have passed your lovely comments on to the team. Kind Regards The Elms Hotel & Spa

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021

6/10 – Grei

Lorna

40th birthday
Had a luvley stay ,spa very busy we dud hsve suunday lunchh there too. Roastpitatoes rock hard also the yorjshire pudding was too.
Bodde her 1 natt i september 2021

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay, only things that annoyed me was being told I would have to pay extra for breakfast as I had booked through hotels.com & not through the hotel themselves, could not get the wife a manicure as apparently the spa was fully booked yet when we went to use the spa there was no-one there having their nails done, today on leaving there were four members off staff in the spa stood around chatting not looking busy, on hotel .com it stated whether to pay through them or at the hotel, I chose the hotel & found that hotel.com had taken my money out off my account so was disappointed with that, it seems that more provision is given to locals to use the spa & pools than the actual guests themselves which is a little disappointing, otherwise beautiful hotel, excellent location, staff lovely & polite & very helpful, would definitely recommend.
Bodde her 1 natt i august 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel, staff and food. Highly recommend.
Bodde her 2 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful location
Beautiful location, the staff are all very friendly and helpful
Bodde her 2 netter i juli 2021

8/10 – Bra

TRACEY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Amazing place to stay, will definitely be returning but won't be using the restaurant as the servings are way to small for me. But overall, amazing place and staff!
Bodde her 1 natt i juni 2021
Svar fra Sid den 18. juni 2021
thank you for your feed back and we are glad you enjoyed your stay

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A fabulous and special hotel
This is an absolutely beautiful hotel. A very special tucked away place, recently refurbished to the highest standards. The staff and service are all absolutely exceptional, nothing was too much trouble. Highly recommended and will return!
Bodde her 1 natt i november 2020

8/10 – Bra

Darren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great couple of days, Britain thanks service and first class hotel and spa.
Bodde her 1 natt i oktober 2020

10/10 – Utmerket

Hailey/Andrew og Cleobury Mortimer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff that couldn’t do more for you, considering the virus circumstances that they are working in everything was very well managed. They had to change our room due to a computer error and we received a bottle delivered to our room for the inconvenience- lovely thought, thank you. The use of the Spa is an added bonus, again well managed with time slots to use the facilities, a lovely break with great food and drinks!
Bodde her 1 natt i oktober 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i oktober 2020

6/10 – Grei

Shannon

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Beautiful outside. Terrible service and breakfast
We booked for our Anniversary. After the booking we were told all spa facilities were out of service, a massive blow to our weekend and this was the sole reason for this hotel. We were informed the hotel would ‘make it up to us’ 1 week before our stay, the additional blow of the 10pm curfew hit. We arrived, gorgeous hotel. Covid measures in place. The receptionist took our bag and I asked her to arrange a local taxi to pick us up that day. For a 9 min journey she told me it would cost £35.00+ We of-course needed a return journey too. I was disgusted. I spent 10 minutes calling local firms and got myself a £11 taxi. I have traveled the world and the concierge team are always the best and most helpful for local needs - not here. On return. We got the keys to our room and it was absolutely tiny. The bathroom was bigger. There was no daylight- the curtains wouldn’t move. The blind slats wouldn’t turn. There were no ceiling lights - just lamps, so we felt very depressed in a dismal small room. Breakfast the following day was the last straw for us. We opted for a ‘full English’ - a spoon of beans - cold. 2 fried eggs. 2 bacon that were so thick, fatty and under cooked, I left. 1 sausage. Half a mushroom. I asked for toast, it arrived after I ate what I could - cold, no butter. On checkout - the receptionist took our key and said ‘ohh you should have stayed in our suite- it has a gorgeous bath’ I was mortified. Huge smack in the face for what was a dreadful stay.
Bodde her 1 natt i september 2020