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Sjekk tilgjengelighet

Anmeldelser av Mercure Wessex Winchester Hotel

4 out of 5
Mercure Wessex Winchester Hotel
Paternoster Row, Winchester, England

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 227 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 353 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 236 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 136 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 50 av totalt 1002 anmeldelser." "

7,4/10

Renhold

8,0/10

Personale og service

6,8/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Marie Kristín Soefteland

Likte: Renhold, personale og service og romkomfort
Bodde her 8 netter i november 2023
Svar fra Eric-Enno Snel, General Manager den 4. des. 2023
Thank you for your review

8/10 – Bra

Tone

Likte: Renhold og personale og service
Bodde her 4 netter i november 2023
Svar fra Eric-Enno Snel, General Manager den 21. nov. 2023
Thank you for your review and I hope we can welcome you back to the property in the near future.

8/10 – Bra

Anita Tvedt

Bodde her 3 netter i oktober 2022
Svar fra Eric-Enno Snel den 24. okt. 2022
Thank you for your review score

10/10 – Utmerket

Marianne Wiik

Bodde her 1 natt i juli 2022
Svar fra Eric-Enno Snel den 6. juli 2022
Thank you for your kind review score

6/10 – Grei

Terje

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2022
Svar fra Eric den 2. apr. 2022
Thank you for your review

10/10 – Utmerket

Louise

Bodde her 3 netter i februar 2022
Svar fra Eric-Enno Snel den 28. feb. 2022
thank you

4/10 – Dårlig

Mads

Bodde her 1 natt i januar 2022
Svar fra Eric-Enno Snel den 13. jan. 2022
I’m sorry that you were disappointed by your experience.

10/10 – Utmerket

Claus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2021
Svar fra Eric-Enno Snel, General Manager den 28. okt. 2021
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Mercure Hotel Winchester Wessex very soon.

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig hotel midt i sentrum av Winchester
Bodde her 3 netter i september 2021
Svar fra Eric den 12. sep. 2021
Thank you for your review

6/10 – Grei

Expedia

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i juli 2020
Svar fra eric den 21. juli 2020
thank you for your review and we hope to welcome you back soon

8/10 – Bra

Eva Annette H

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 4 netter i oktober 2019
Svar fra Eric den 28. okt. 2019
thank you for your review and we look forward to welcoming you back soon.

6/10 – Grei

John

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bra, men litt slitent...
Bodde her 1 natt i oktober 2019
Svar fra eric den 24. okt. 2019
Thank you for your review.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bra hotell, med flott beliggenhet i Winchester.
Bodde her 3 netter i oktober 2019
Svar fra eric den 24. okt. 2019
Thank you for your review.

10/10 – Utmerket

Claus

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2019
Svar fra Eric den 5. okt. 2019
Thank you for your kind review

8/10 – Bra

Marit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent og fint flott beliggenheten. Hjelpsom blid be
Bodde her 2 netter i februar 2019
Svar fra Eric den 4. mars 2019
Thank you for your kind reply

10/10 – Utmerket

scott

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2018
Svar fra Eric den 4. jan. 2019
Thank you.

10/10 – Utmerket

Monika

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familietur
Rolige omgivelser , gode senger , store rom. Hyggelig personale
Bodde her 3 netter i desember 2018
Svar fra Eric den 13. des. 2018
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

8/10 – Bra

Jens Øyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018
Svar fra Eric den 13. des. 2018
thank you

8/10 – Bra

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tilbake for fjerde gang :)
Hotellet ligger perfekt til midt i Winchester og rett ved siden av katedralen. Dette er min fjerde gang her, og har tidligere vært litt negativ da jeg har fått rom ut mot veien hvor det bl annet er søppeltømming tidlig om morran og kan være støy fra restaurant. Jeg sover lett, og våkner derfor av slik støy. Denne gang fikk jeg rom på motsatt side mot katedralen noe som passet meg veldig godt. Hotellet ligger i gangavstand til shopping, spisesteder og museer o lign. Det er rent og pent der og man kan bestille frokost om man ønsker, enten på rommet eller ned å spise i restauranten. Kommer tilbake i desember :)
Bodde her 4 netter i september 2018

10/10 – Utmerket

Sissel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Behagelig og rent hotell med innholdsrik frokostbuffet.. Meget sentral beliggenhet.
Bodde her 5 netter i september 2018

4/10 – Dårlig

Thomas

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tv is outdated, staff rude on our checkout. Bed sheets weren't clean. Shower leaks all onto the floor, 2 beds pushed together instead of one.
Bodde her 1 natt i mai 2024

8/10 – Bra

Serena

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for any stay in Winchester
Bodde her 1 natt i mai 2024
Svar fra Eric den 19. mai 2024
Think you for your kind review.

8/10 – Bra

Miles

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Convenient. Toilet cistern took ages to refill for next flush and sink took ages to empty
Bodde her 1 natt i mai 2024
Svar fra Eric-Enno Snel, General Manager den 17. mai 2024
Thank you for your feedback Maintenance had a look at the toilet cistern and the sink already. Thank you for bringing this to our attention.

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
The Executive Room had a fantastic full length window that allowed you to sit on a chair and view the cathedral. A lovely welcoming slate mat with a couple of sweets in piece of fruit along with a hand written card on the table in the room when we arrived. A Lovely touch. Comfortable bed, Clean room. Shower gel / shampoo available in the room. Clean and reasonable sized bathroom. Excellent location for the city centre. Very quiet as well. Didn't use the other facilities through choice as we ate out. Parking available for a small additional charge. Although the spaces were quite small and you may struggle to park a large car. Would go back.
Bodde her 1 natt i mai 2024
Svar fra Eric-Enno Snel, General Manager den 17. mai 2024
I’m so glad that you had an enjoyable time during your stay at The Mercure Hotel Winchester Wessex. I hope we can welcome you back to the property in the near future.

4/10 – Dårlig

Claire

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property was very shabby and dated. Carpets had stains, bathroom was covered in limescale and mouldy sealant. Seriously needs refurbishment t. The reception and bar staff were polite and helpful though.
Bodde her 1 natt i mai 2024
Svar fra Eric-Enno Snel, General Manager den 13. mai 2024
I’m sorry that you were disappointed by your experience saying with us at The Mercure Winchester Wessex Hotel. I noted your comments about the general condition of the building and the dated décor. We just changed all our bedroom carpet and curtains. We are now painting the last few bedrooms and then we will start with the public areas.

10/10 – Utmerket

Graham

Bodde her 2 netter i desember 2023
Svar fra Eric den 27. mai 2024
Thank you for your kind review

6/10 – Grei

Allan

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Despite reading several negative reviews I booked a 2 night stay for a business trip primarily because of the hotel location. Unfortunately, with the exception of a good breakfast offering, this is the only positive comment I can make. The rooms badly wneed renovation. Mine was dark and in the bathroom the bath and basins were badly stained. As far as service was concerned, on my return from a day’s work I found my room had not been serviced only to be told that the domestic staff had all gone home. I did receive new towels and coffee etc was replenished. On checking out I was not asked how my stay was so had no opportunity to express my views. If it’s location you want this hotel is perfect but I cannot recommend it for a leisure stay.
Bodde her 2 netter i april 2024
Svar fra Eric-Enno Snel, General Manager den 22. apr. 2024
I’m sorry that you were disappointed by your experience saying with us at The Mercure Winchester Wessex Hotel. I noted your comments about the general condition of the building and the dated décor but we just changed all our bedroom carpet and curtains and painted all our rooms.

4/10 – Dårlig

Pamela

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very poor maintenance workmen not supervised properly. Standard of repair work poor. Windows gaping and not replaced. Stains on bed linen, beds not made up properly. Impossible to access soap if in bath! Decided that to try Restaurant perhaps was not a wise move!
Bodde her 4 netter i mars 2024
Svar fra Eric-Enno Snel, General Manager den 26. mars 2024
I’m sorry that you were disappointed by your experience saying with us at The Mercure Winchester Wessex Hotel. We hope that the executive room we moved you too was better to your liking.

8/10 – Bra

Anna

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Eric-Enno Snel, General Manager den 24. mars 2024
Thank you for your review score

8/10 – Bra

Clare og Seaford

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly, helpful and the room was perfect for a single traveller
Bodde her 1 natt i mars 2024
Svar fra Eric-Enno Snel, General Manager den 23. mars 2024
Thank you for your kind review and we hope to welcome you back to Mercure Winchester again soon

4/10 – Dårlig

Polly

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was dated. Lighting was poor. No plugs next to the bed. The TV initially didn't work when we arrived and had to ask for the connecting cables. The room was cold as it had no central heating or air conditioning. The bathroom was that clean, the shower head was covered in limescale and the floor had a broken tile.
Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel, General Manager den 29. feb. 2024
Thanks for leaving your thoughts here. We don't have central heating but the rooms have electric heaters who can be adjusted by the guest to the setting they find comfortable.We’ve taken note of your comments and we will discuss this within the team.

8/10 – Bra

Shen Min

Likte: Renhold og personale og service
great location, great staff!
Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel, General Manager den 29. feb. 2024
Thank you for your review and we hope to welcome you back soon

4/10 – Dårlig

Natisha

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The mercure group should spend some cash here. This hotel is beyond tired. The room was dusty, dingy, stale, dirty. The bathroom patched up with dried paint spilled all over the bath tub, dusty and rusty radiators and taps, stained grouting. Our room was in what must be an extension of the original building and therefore over the top of the carpark, accessed by a rabbit warren of corridors. Parking in Winchester is horrid but the hotel car park leaves a lot to be desired. I was forced to use on street and private parking nearby to the tune of £17 a day. I would not stay here again, no matter how cheap the room rates are, very unpleasant.
Bodde her 2 netter i februar 2024
Svar fra Eric-Enno Snel, General Manager den 29. feb. 2024
Thanks for leaving your thoughts here. The hotel has a private carpark but with limited spaces. As we are a city center hotel there are a number of public car parks around the city center, we are sorry that you had to park nearby.We’ve taken note of your other comments and we will discuss this within the team.

6/10 – Grei

P J

Bodde her 3 netter i februar 2024
Svar fra Eric-Enno Snel, General Manager den 29. feb. 2024
Thanks for your review score

6/10 – Grei

Joseph

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel, General Manager den 22. feb. 2024
Thank you for your review score

8/10 – Bra

Paul

Bodde her 2 netter i februar 2024
Svar fra Eric-Enno Snel, General Manager den 22. feb. 2024
Thank you for your review score and we are looking forward to welcome you back to Mercure Winchester

10/10 – Utmerket

Nick

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel, General Manager den 20. feb. 2024
Thank for leaving your thoughts here. The team and I are glad that you enjoyed your stay and hope we can welcome you back to the property in the near future.

6/10 – Grei

Jade

Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel, General Manager den 19. feb. 2024
Thank you for your review score

8/10 – Bra

Scott

Bodde her 2 netter i februar 2024
Svar fra Eric Snel den 18. feb. 2024
Thank you for your review score.

6/10 – Grei

Caroline

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room and parts of the hotel is a bit dated inside. Our bathroom look like it could be all replaced cracks in basin and bath and floors , old-fashioned furniture. It was a nice stay apart from the furnishings. And room decor
Bodde her 1 natt i februar 2024
Svar fra Eric-Enno Snel den 11. feb. 2024
Thank you for your review. We are indeed an older property but we just replaced all our carpets and are in process of replacing all curtains. We are pleased that you had a nice stay

10/10 – Utmerket

Stephen

Next door to the cathedral
Bodde her 1 natt i februar 2024
Svar fra Eric den 11. feb. 2024
Thank you for your nice review

8/10 – Bra

Simon

Likte: Renhold og personale og service
Central and comfortable.
Bodde her 1 natt i februar 2024
Svar fra Eric den 11. feb. 2024
Thank you for your review

10/10 – Utmerket

Julia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent dog friendly hotel
Friendly staff, spacious room great view of the cathedral & central for all activities.
Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel den 30. jan. 2024
Thank you for your kind review. Looking forward to welcoming you back again soon.

10/10 – Utmerket

Alex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel den 24. jan. 2024
Thank you for your kind review.

10/10 – Utmerket

Ros

Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel, General Manager den 22. jan. 2024
Thank you for your kind review score

10/10 – Utmerket

Sean

Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel den 21. jan. 2024
Thank you for your review score

4/10 – Dårlig

Michael

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not Mercure at its best
I did stay in a compact room But it was very tired Lack of accessible plugs , decoration needs an upgrade .. shower too low … tv control missing back so had to hold the batteries in to operate .. convector heating was put in room as well as a heater on the wall ..
Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel, General Manager den 22. jan. 2024
Thank you for taking the time to forward your comments. I sincerely regret to hear that you had an unpleasant experience

8/10 – Bra

Paul

Bodde her 3 netter i januar 2024
Svar fra Eric Snel den 21. jan. 2024
Thank you for your review score

6/10 – Grei

robert

Reiste med partner
Overpriced for room quality and charged an additional £15 to park overnight! Lots of other options to stay in Winchester which are better value/nicer.
Bodde her 1 natt i januar 2024
Svar fra Eric-Enno Snel, General Manager den 22. jan. 2024
Thank you for taking the time to forward your comments. We are one of the few hotels with our own carpark and this is at an additional charge. This is the same as the other city center Hotels with carpark in winchester.