Hoteller nær Winchester Christmas Market

«Everything »

«Superkoslig rom i privat hjem. Varme hjemme koselige detaljer og vertinnen lagde nydelig frokost som vi spiste i den koselige kjøkkenet! Anbefales på det varmeste. Sentral beliggenhet i rolige omgivelser. »

«Det var eit flott hotell med stor lobby og store rom. Alt var reint og fint. Det var tradisjonell engelsk frukost med litt pålegg og utvalg av frukt og yoghurt i tillegg. Det var også litt søtt bakverk for dei som liker det. Restauranten tilbaud og middag, men det hadde ikkje me. Hotellet ligg 5-7 minutt frå sentrum av Winchester med taxi eller buss. Bussen går to gonger i timen på dagtid og èin gong i timen på kveldstid og i helger. Busstoppen er berre eit par minutt frå hotellet. Èin kan òg ta ...

«Foruten om at rommet, badet, restauranten/puben, frokosten var helt førsteklasses, var kundeservicen og kundetilnærmingen fra hver eneste person jeg kom i kontakt med det beste jeg har opplevd. Man fikk følelsen av de genuint brydde seg om meg og mitt opphold. Stedet for min aller sterkeste anbefaling!»

«There was a coffee stain by the machine in my bedroom, which spoke of a certain lack of attention to detail in cleaning the room. Otherwise the room was clean and very comfortable, the shower room, towels and toiletries first rate. The staff were friendly and helpful.»

«Check in proved difficult as I hadn't been sent a room number or check in code and didn't realise I was supposed to request this 24 hours prior according to special instructions. Luckily a cleaner was there and sorted me out. The room itself was very clean except for under the bed. No towels or soap. Someone knocked on my door at 10:20am asking if I was checking out that day. I said yes and he said check out was 10am. I said no checkout is 11am and he checked his phone and left me be.»

«Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed ...

«Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.»

«Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress.»