2/10 – Forferdelig
Annette
Reiste med partner
16. feb. 2026
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Found a cockroach on its back and the lakes were still moving when we checked in to the room. Ask the staff to get us a different room. They did not have one. Going through Expedia was a third-party so I had to keep the room. Housekeeping came in took care of the cockroach. Cleaned everything up. We asked the maid to clean the floor because it looked like it wasn’t swept, it looked dirty. She took the broom, and there was quite a bit of dirt that she collected by the door. She also took care of the cockroach towards us and put spray down where she cleaned it up from. The front desk paid for our parking and gave us food vouchers for only $15 a person which they were two of us or the restaurant there at the hotel. They did also say that they were going to put reward points on my Hilton reward. I couldn’t get my room comped. Very noisy. Something on the water kept banging like they were working on the ship. Notice cracks on the wall around the window hotel needs some updating on some of those things. Will not stay there again.
Annette
Bodde her 1 natt i februar 2026