Hoteller i White Lake

«The studio we stayed in was overall poorly lite especially the bathroom. The appearance of the hotel inside needs to be updated. We should have stayed somewhere else and paid the extra money.»

«Staff helpful for a good place to dine and a planned walk to PineKnob»

«Breakfast menu was OK. TV menu confusing. No glasses in room. Other than that clean and comfortable.»

«The staff was really friendly.»

«Good location, clean, friendly, easy parking. Breakfast was better on the weekend then weekday»

«The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey»

«Just skip this place. Hi»

«The room was clean, however I paid for a jacuzzi suite, I did not get it. The bathtub backed up and wasn’t going down during or after the shower. The location was good, but the whole point was to get a nice clean jacuzzi room while I was on my vacation but I did not get the jacuzzi»

«The room was nice, hotel clean, gym area was okay - 2 treadmills that rattled a little. My niece and her boyfriend enjoyed the indoor pool and they had very nice outdoor areas. The only issue I had was that my tub would not drain properly and even though I reported it, they did not resolve. I had to steadily turn the shower off to allow it to drain so that it didn’t end up around my ankles. That to me is gross and should have been a priority once reported.»

«The staff was nice and the place was really clean. I liked the hotel a lot, especially since it has walking trails for my dogs.»

«Very nice Hotel with grate service»

«I do not recommend this hotel. We booked a two queen bed room through Expedia. We have three small children as well as my husband and myself. Upon arrival we were given a room with one king bed. The hotel claimed that Expedia sent the wrong information to them, and even though my receipt said two queen beds, they would not honor it. After being on the phone for over an hour with Expedia and Hilton the hotel refused to communicate with Expedia. We were told it is a third-party vendor. You’re ...

«Very clean and modern hotel»

«The only issue I had was the WiFi»

«Helpful staff and beautiful grounds»

«The bed was very very uncomfortable. Pillows were great. Refrigerator door was broken, lightening in room was very bad. Drain in tub broken. Pool looked nice but didn’t get to use in our stay. The carpet in the hallways was worn and very dirty. We won’t be back. You get what you pay for .»

«The in room coffee maker did not work. They did not replace it. If I wanted hot water in the sink, I had to turn on the bathtub hot water. The mini fridge had 4 inches of ice/snow surrounding the freezer part. Microwave was dirty. Mattresses were very lumpy. All upkeep/repairs in the room were spotty. On the upside the staff were very pleasant, but they had no authority or the means to fix or resolve anything.»

«Like: very clean, Dislike: Bed was too hard and uncomfortable, did not sleed well. Breakfast bar had missing items and only 1 garbage can which was overflowing. Attendant was mostly absent both days and ignored the situation.»

«Overall it's a nice hotel. Shower is hot Bathroom size is huge. Comfy beds. It gets 3 stars because 1) The leading hotel photo is of a hot tub with bubbling jets. They aren't working/on. It's just a big bath. I choose hotels based on ones having a hot tub. 2) Reviews raved about the breakfast. It looks nice just like the brochure and the items they buy are nice quality like the tiny triangle scones, muffins and bagels. Waffle irons worked. The hot breakfast was bottom 3 worst I've ...