Thank you for sharing your feedback with us. I am very sorry to hear that your recent experience did not meet your expectations, and I regret that you were left dissatisfied.We strive to provide a positive experience for all our guests, and it is disheartening to learn that we did not succeed in your case. Your feedback is important to us, and we would like to understand more about the issues you encountered so we can address them and improve our services.I hope you will consider giving us another chance in the future to provide you with the quality stay you deserve.Sincerely,Carlyn So ChanQuality Suites Whitby

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Carlyn So ChanQuality Suites

Thank you so much for your positive review! We are delighted to hear that you had an enjoyable stay with us. Your kind words about our hotel and staff are truly appreciated.We strive to provide exceptional service and a comfortable environment for all our guests, and it’s wonderful to know we met your expectations. We look forward to welcoming you back on your next visit!Best Regards,Vik VermaGeneral Manager

Thank you so much for your positive review! We are delighted to hear that you had an enjoyable stay with us. Your kind words about our hotel and staff are truly appreciated.We strive to provide exceptional service and a comfortable environment for all our guests, and it’s wonderful to know we met your expectations. We look forward to welcoming you back on your next visit!Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a Choice Privileges Diamond member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to share your feedback with us. We're glad to hear that you found the beds comfortable and enjoyed the breakfast offerings. However, we apologize for any inconvenience caused by the condition of the bathroom and the lack of attentiveness from our front desk staff.Ensuring our guests' comfort and satisfaction is our top priority, and we take your comments seriously. Rest assured, we'll address the issues with the bathroom and work to improve the availability and attentiveness of our front desk staff to better assist our guests' needs.Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best Reagrds,Vik VermaGeneral Manager

We're truly sorry to hear about the numerous issues you encountered during your stay. Your experience falls short of the high standards we strive to maintain for our guests. We sincerely apologize for the inconvenience caused by the non-functioning house phone, worn-out furniture, cleanliness concerns, and the inability to adjust the AC temperature to your comfort level.Your feedback is invaluable to us, and we will immediately address these issues with our management team to ensure that necessary improvements are made. Please know that your comfort and satisfaction are our top priorities, and we deeply regret that we failed to meet your expectations on this occasion.We understand your decision not to stay with us again, but we hope you might reconsider in the future, as we are committed to providing a superior guest experience. Thank you for bringing these matters to our attention, and we apologize once again for any inconvenience caused.Best Reagrds,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

We appreciate you taking the time to share your feedback with us. We're glad to hear that you found the room clean, but we're truly sorry for the inconvenience caused by the presence of ants. Ensuring a comfortable and pest-free environment is of utmost importance to us, and we will address this issue with our housekeeping and pest control teams to prevent such occurrences in the future.Regarding the price of the room, we strive to offer competitive rates while providing excellent service and amenities. We understand your concerns and will take your feedback into consideration for future pricing evaluations.Once again, we apologize for any inconvenience caused during your stay. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

We sincerely apologize for the inconvenience and frustration you experienced during your stay. It's disheartening to hear about the issues you encountered with your room assignment, the malfunctioning TV, and the breakfast experience.Ensuring that our guests are comfortable and provided with the amenities they expect is our top priority, and we regret that we fell short in meeting your expectations in these areas. Rest assured, we will investigate these issues thoroughly and take appropriate measures to prevent similar incidents from occurring in the future.We understand your disappointment, and we truly appreciate your patience and understanding. Please know that your feedback is invaluable to us, and we will use it to improve our services and enhance the overall guest experience.We hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve. If you choose to stay with us again, please don't hesitate to reach out to our staff directly so that we can ensure your next experience is nothing short of excellent. Thank you for bringing these matters to our attention.Best Regards,Vik VermaGeneral Manager

Thank you so much for your positive review! We are delighted to hear that you had an enjoyable stay with us. Your kind words about our hotel and staff are truly appreciated.We strive to provide exceptional service and a comfortable environment for all our guests, and it’s wonderful to know we met your expectations. We look forward to welcoming you back on your next visit!Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

We apologize for any inconvenience you experienced due to the noise from the nearby highway during your stay. We understand that a peaceful environment is essential for a comfortable stay, and we regret falling short of your expectations in this regard.Please know that guest comfort is our top priority, and we will explore potential solutions to mitigate noise disturbances for future guests. We appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to us directly.Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Quality Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future. Sincerely, Vik VermaGeneral ManagerQuality Suites

We're truly sorry to hear about the multiple issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and we sincerely apologize for falling short of your expectations.The problems you described are unacceptable, and we take them very seriously. We will immediately address the issues with the front door, elevator, hallway odor, cleanliness of the rooms, and the maintenance concerns you mentioned, including the bathtub and the plastic propped under the drain.Ensuring that our facilities are in proper working condition and maintaining high standards of cleanliness are fundamental aspects of our commitment to providing a pleasant stay for our guests. We apologize for any inconvenience or discomfort these issues may have caused you, and we appreciate your understanding.If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Best Regards,Vik VermaGeneral Manager

We sincerely apologize for the inconvenience you experienced during your stay due to the broken elevator. We understand the challenges it must have posed, especially for guests with limited mobility. Ensuring a comfortable and convenient stay for all our guests is our utmost priority, and we regret falling short of your expectations in this regard.Your feedback is invaluable to us, and we will take immediate steps to address the elevator issue to prevent similar situations in the future. Additionally, we will explore alternative solutions to assist guests with limited mobility in accessing upper floors during maintenance or unforeseen circumstances.We deeply regret any inconvenience or discomfort this may have caused you, and we appreciate your understanding. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Best Regards,Vik VermaGeneral Manager

Thank you for sharing your detailed feedback about your recent stay with us. We're glad to hear that you found your room clean and spacious, but we sincerely apologize for the issues you encountered with the property.We understand your concerns about the need for upgrades, and we apologize for any inconvenience caused by the gym shower controls in the bathroom and other maintenance issues such as broken handles on fire doors, squeaky beds, and a harsh cleaning smell in the rooms. Ensuring that our facilities are in top condition is a priority, and we will address these issues promptly to improve the overall guest experience.We apologize for any inconvenience caused by poor TV service and the front desk being understaffed upon your arrival. Providing efficient and attentive service is important to us, and we will address these concerns with our team to ensure that similar situations are avoided in the future.Your feedback about the need for investment in upkeep and staffing is well noted, and we appreciate your suggestions. We are committed to providing a comfortable and enjoyable stay for all our guests, and we will use your feedback to guide our efforts in improving our property.We sincerely appreciate your feedback as it helps us identify areas for improvement. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Vik VermaGeneral Manager

We're truly sorry to hear about the multiple issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and we sincerely apologize for falling short of your expectations.Regarding the air conditioning and window leakage, we apologize for any inconvenience this may have caused. Ensuring that all our facilities are in proper working condition is essential, and we will address these issues promptly to prevent any future occurrences.We regret that our housekeeping policy was not explained to you at check-in. Clear communication is key to ensuring a smooth and enjoyable stay, and we apologize for any confusion or inconvenience this oversight may have caused.Furthermore, we apologize for the inconvenience of not receiving a copy of the bill showing the cancellation of the security deposit upon request. We understand the importance of providing timely and accurate documentation, and we will address this issue with our team to ensure it doesn't happen again.Your feedback about the front desk staff is concerning, and we apologize for any lack of professionalism or hospitality you experienced. We will address this with our team and provide additional training as needed to ensure that all guests receive the high level of service they deserve.We sincerely appreciate your feedback as it helps us identify areas for improvement. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to regain your trust in the future.Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

We appreciate you sharing your thoughts on our property. Your feedback is valuable to us as we continuously strive to enhance our guests' experience. We understand your concerns about the condition of the building, and we apologize if it fell short of your expectations.Please be assured that we take your feedback seriously and are committed to addressing any areas that need improvement. Our team is dedicated to providing comfortable and enjoyable stays for all our guests, and we will use your comments to guide our efforts in maintaining and upgrading our facilities.Thank you for bringing this to our attention, and if there's anything specific you would like to discuss or if you have any further feedback, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that you appreciated our hotel's convenient location near restaurants and attractions during your hockey tournament visit. However, we're sorry to hear that some aspects of your stay did not meet your expectations.We apologize for any discomfort you experienced with the bed and pull-out sofa. Guest comfort is important to us, and we regret any inconvenience this may have caused. Your comments regarding the TV outage will be addressed with our maintenance team to ensure such issues are resolved promptly in the future.Regarding the room amenities, we apologize for any confusion or disappointment regarding the "efficiencies" advertised. We appreciate your feedback, and we will review our room descriptions to ensure accuracy. We're glad to hear that you found the makeup desk with an outlet to be a positive feature.Your feedback is invaluable to us as we strive to improve our guest experience. If there's anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Vik VermaGeneral ManagerQuality Suites

Thank you for sharing your experience with us, and please accept our sincere apologies for the inconveniences you encountered during your stay. We deeply regret that your room did not meet the standards we strive to maintain for all our guests.We apologize for the strong smell of stale smoke in your non-smoking room. This is certainly not acceptable, and we will investigate the matter to ensure that our cleaning procedures are followed rigorously to prevent such occurrences in the future.Regarding the issue with the room temperature, we apologize for the inconvenience caused by the heating problem. It's disappointing to hear that despite our attempts to rectify the situation, the room remained cold for an extended period. We will work with our maintenance team to address this issue promptly and prevent it from happening again.We also apologize for the maintenance issues you encountered with the door between the bedroom and bathroom, as well as the broken toilet paper holder. We will ensure that these issues are addressed immediately to ensure the comfort and convenience of our guests.Your feedback is invaluable to us as we continuously strive to improve our services and enhance the guest experience. We hope you will consider giving us another opportunity to exceed your expectations on your next visit. If there is anything further we can do to make amends or if you have any additional feedback, please do not hesitate to reach out to us directly. Thank you for bringing these matters to our attention.Sincerely,Vik VermaGeneral Manager

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Vik VermaGeneral ManagerQuality Suites

Thank you for bringing this to our attention and sharing your feedback with us. We sincerely apologize for the inconvenience and discomfort you experienced during your stay due to the lack of heat in your room.Ensuring our guests' comfort is of utmost importance to us, and we regret that we were unable to provide you with a satisfactory solution to address the temperature issue. We understand how crucial it is to maintain a comfortable room temperature, especially during colder months, and we apologize for falling short in this regard.We appreciate your understanding in accepting the extra blankets provided as an alternative solution. However, we recognize that this was not the ideal resolution, and we will take your feedback into consideration to improve our response to similar situations in the future.Your satisfaction is our priority, and we are committed to making the necessary improvements to prevent such occurrences from happening again. Should you choose to stay with us again, please do not hesitate to reach out to our front desk team immediately if you encounter any issues. We are here to ensure that your next stay with us is comfortable and enjoyable.Once again, we apologize for the inconvenience, and we appreciate your understanding and patience. Thank you for bringing this matter to our attention.Sincerely,Vik VermaGeneral Manager