Hoteller i Westmoreland

«Thumbs up!»

«Clean room and bath, comfortable bed and pillows. Quiet. Easy heat, A/C, fan controls.»

«Great st»

«Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone. Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!»

«Great stay»

«The rooms reeked of smoke when they were supposed to be nonsmoking. Requested first floor because of 85 year-old disabled lady and was told it couldn’t be changed. Lobby at check-in reeks of smoke- employees smoking right outside of where you enter the lobby. Trashy.»

«1) A maintenance person had to let us OUT of our room. The door would not open from inside. He did come to our aid as soon as I called the front desk, but it as been that way all night- a serious safety hazard. 2) Breakfast was supposed to be open at 7. It was still being set up at 7:20. 3) Our room was clean and warm, which was why they still got a 3. »

«no»

«Good hotel, large room, nice staff. But stay away from room 621 - just outside the door is an icemachine. You are almoust certain to be wooken up during the night by someone using the machine...»

«Clean room, very nice staff , parking very convenient - would definitely stay there again»

«Great service and clean rooms »

«They are doing construction, which begins at 6am! At a casino! Most people have only been asleep for a few hours at that time. I work for a hotel and we would never do any renovations or new building before 9am, and we are definitely not a late night spot like Turning Stone. The least they could have done was to let me know at checkin that there will be big trucks revving and backing up (with the corresponding beeping noise) and dudes on the roof right outside yelling down to the ground below. ...

«Clean, quiet and nicely updated room - The owners were very kind and the breakfast was delicious!»

«Helpful staff, clean room, great rate. Was exactly what I needed for an overnight stay during a business trip. The free breakfast was a nice added bonus.»

«Manager not there when I tried to check in at 11pm. He showed up fifteen minutes later. Was charged extra $100 stated it will be returned but hasn't yet. Room was freezing even though we turned the heater on. Never warmed up the room Bed was comfortable and managed to keep us warm. »