Hoteller i Westlake

«Staff was very nice and helpful. Room was clean and spacious. Air conditioner worked very well! »

«The staff and parking was good but the conditions of the hotel were terrible. The elevator has stopped working one time and the room telephone was not working at all. The water pressure was very low and the tub was very slippery and the towels were pathetic. They were torn in four or five different places had holes all in the towels and the soap bars were as thin as paper.»

«The staff and manger were unprofessional. The air conditioner in the room was so loud we couldn't sleep. No hair dryer was provided i had to call and get one. The room was nice but didnt make up for the rude staff. Terrible experience.»

«Breakfast was good»

«I experienced such a horrible check in at another hotel and the staff at this hotel SAVED MY LIFE! I thank the staff at front desk. They were kind and helpful I plan to come back, that’s how much I enjoyed my stay. I was only in lake Charles because my daughter played in the Nationals for basketball. I now know an amazing place to come visit. Thank you »

«Great place - good service, high comfort and nice location!»

«N/A»

«Everything was great»

«Stayed at the Marco Hotel recently. The check-in staff were genuinely friendly and welcoming, which made a great first impression. The location is also super convenient..especially if you’re heading to the convention center. That said, the room itself was…off. The overall vibe felt a bit funky, and unfortunately the bathroom had a strong urine odor that was hard to ignore. Definitely took away from the stay. Great people and location, but the room cleanliness needs serious improvement.»

«Great service, courteous staff and very clean. »

«Stay here at least 2 times a year »

«Yes»

«Yes»

«Great place»

«The room was clean and staff was friendly. The room we were in was non-smoking but the bathroom smelled of smoke. Breakfast was okay. The area was okay but there were truck stops near by which made me little uncomfortable. Overall price I paid was about right for the night stay.»

«They really need update the furniture. A little fresh paint would go a long way.The staff was great and very friendly.»

«Vi var her med familien for en enkelt overnatting. Jeg og sønnen vår syntes det var et helt greit hotell, med grei standard for en enkel overnatting på veien, mens min kjære som er vant til litt mer luksus mistrivdes veldig, det luktet litt på rommet, og teppet var ekkelt. Dekoren inne i rommet bar preg av at det var gammelt. Jeg er enig i at teppet var litt ekkelt, og det virket nesten som om det var lagt oppå andre tepper fordi det var flere steder hvor man liksom sank litt ned når man gikk. ...

«Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. »