Hoteller i Westlake

«Quiet, staff polite and helpful»

«Had a great time»

«i booked 2 rooms but when i got the hotel they told me only 1 room booked so we split a room then i was charged for 2 rooms and they will not refund extra charge»

«Very nice property »

«Great place - good service, high comfort and nice location!»

«The entire hotel staff consistently demonstrates a deficiency in customer service skills, including inadequate communication, lack of attentiveness, and failure to address guests' needs promptly. »

«Breakfast was good»

«I didn’t have towels in my room until two hours after checking in and I needed to take a shower for and event I was going to. The breakfast in the morning was a 3»

«Yes»

«Treat place to stay »

«Parking was easy and secure. Bed was clean and comfortable. Toilet was slow to flush, and there was a piece of hair in the bathtub when we checked in otherwise everything else was good.»

«A staff that is wonderful. Honest, good willed, caring people. Room was decent. Probably among the better places to stay in Sulpher. Off the main drag a big. If you need a place to stay for a few hours. Better alone than with a partner for the double bedrooms. Cost worth. »

«Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. »

«Great service, courteous staff and very clean. »

«Broken doorknob, broken deadbolt. When we checked in and went to our room, we unlocked the door with the keycard and there were people in the room!»

«Nice»

«Great staff and great location!»

«Room was clean and housekeeper also checked on me daily»