Hoteller i Lake Charles

«Parking was easy. Short walk. Room was spacious and clean. Pool was nice temperature.»

«Great place - good service, high comfort and nice location!»

«The staff and manger were unprofessional. The air conditioner in the room was so loud we couldn't sleep. No hair dryer was provided i had to call and get one. The room was nice but didnt make up for the rude staff. Terrible experience.»

«Everything was great»

«Cleanest hotel I’ve ever seen. Staff was down to earth, professional, and nice to talk with. »

«Only tv is in the bedroom. There is a separate living room but no tv. Breakfast was very poor, food was cold»

«The casino as well as the drink selection was excellent. I enjoyed myself despite losing atvthe casino. »

«Great place»

«Great service, courteous staff and very clean. »

«It was comfortable, clean, and cute! The staff paid attention »

«Room was clean but sofa was torn up badly … didn’t even get the room I requested … just a very bad experience »

«Clean room friendly staff, more casinos nearby »

«Todo fue muy eficiente y muy cómodo ,nos gusto mucho el lugar, la limpieza, el personal muy amables y además muy conveniente, gracias. »

«Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. »

« The hotel was very short-staffed, which resulted in us having to wait about 2 hours past check-in before we could get into our room. The staff was very nice and were working hard to meet our needs. They did upgrade us to a suite. The next morning they kept running out of coffee and the breakfast was not up to par.»

«Good clean hotel no issues »

«The staff and parking was good but the conditions of the hotel were terrible. The elevator has stopped working one time and the room telephone was not working at all. The water pressure was very low and the tub was very slippery and the towels were pathetic. They were torn in four or five different places had holes all in the towels and the soap bars were as thin as paper.»