Hoteller i Westend

«Was a terrible stay having a dispute they have charged me twice for 400 and now i gotta wait tell they get the noney and then i can try get it back»

«Clean , close to the mall …little out dated »

«Everything was very good, check in, staff very attentive and friendly. Thank you»

«i usually enjoy staying at this location, however over the years it seems the property is lacking in upkeep. it feels very dingy, dated and old, despite the renovations — which are nice. i do like that they have laminate flooring in the rooms as opposed to carpet. but, there is only 1 elevator, omg soooooo slow. the bathtub/shower drain was clogged, so the water reached past my ankles by the time my shower was done. gross, so gross. everytime you flushed the toilet, it stayed ‘running’ so you ...

«Property was really dirty to a point that we could not stay there. »

«The breakfast was very well done.»

«Honestly, super friendly staff! We had a great room with AC & a great shower. Breakfast Buffett we heard was awesome, but because I’m celiac I stuck to the menu and they were very aware of my situation and accommodating. Great location as well! »

«Room was clean and nice, loved the king size bed ,and its close to West Edmonton Mall. »

«They don't provide breakfast »

«Perfect»

«Did not use any of it as no time»

«My stay in Hyatt Place was wo comfortable that it felt like home. What made a huge difference was the mattresses that they have in their rooms. It was so comfortable that i was able to have a good night sleep in the first night of my stay which was VERY RARE. I loved the gym there and used it very often. The breakfast was good too. The staff was very friendly and helpful. The room was clean.»

«clean room and good staff»

«Good room »

«Very clean, spacious and renovated rooms. Good quiet guests while we were there. Quiet and safe area. Good breakfast. Friendly staff. Very close to WEM. Only thing we didn’t like was that there is one elevator, and it is very busy and slow. »

«Breakfast mediocre. Staff were mostly friendly, had breakfast there and I am not sure if the one at the breakfast area just lacking ethics or she’s really not having a good day.. either way it was bad that I have to complain and wrote the review here. Been having a lot of hotel stays this past few weeks, just the “service” was not for this place. It started with check in, I guess the staff were not happy to be at work? Then that passes down to the customers? The environment wasn’t just in a ...

«The room wasn’t cleaned well, there was an old contact lens on the floor of the bathroom, the bathroom shelves weren’t wiped down, there was grime on the wall near the garbage can and the headboard had something red splattered on it. I gave the front desk photos and they were very friendly and appreciative of the feedback, however because we booked through Expedia and had paid already they said there wasn’t much they could do. They offered free snacks and drinks to take home. We didn’t notice ...