Hoteller i Westend

«Overall alright. It’s an older hotel that has been painted. The rooms smelled heavily of febreeze or another air freshener-even the blankets reeked! We had to keep our window open the whole time we were there. The air conditioner was very dusty and dirty. It was hard to find out what was available for gluten free. Nothing was offered when I inquired. When I asked the front desk staff, I was told there should be something for me and eventually got some gluten free toast.»

«Very small breakfast area, congested with people, not suitable for the hotel size, and not suitable for Hyatt »

«The room was clean. Breakfast opened at 7:30am and by 7:35 there was no where to sit in the breakfast room, every table was full every single day of our trip. The breakfast was decent, but carrying the food from the 3rd floor to our room on the 2nd floor was less than desirable. The front desk woman was rude upon arrival and lectured us for showing up later than expected. We had let her know our flights were cancelled last minute and we drove 16 hours to get there, and she told us we were lucky ...

«The room was clean and updated, the TV had Netflix and the breakfast was great! Convenient enough location (I had my own vehicle) I'll definitely stay again!»

«Clean room, close to shopping »

«We found the room to be very comfortable and clean to acceptable standards. Heat & AC worked great. Fridge was very handy to have in our room. Coffee was great too 😁. Breakfast was awesome! Hats off to the staff accommodating the amount of people to get seated. Obviously breakfast is a big hit. Highly recommend this hotel. A little bit of updating needed with one lamp shade in our room. Still a really great place to stay again. »

«A good place to stay when passing through town. It was quiet and clean.»

«Great place to stay if you will like to visit WEM. Amazing place and staff»

«Good breakfast »

«The gym was very limited compared to what I was told they had available. »

«It was clean and staff was really great. Will definitely stay again.»

«Great place»

«Staff own the elevators. Plan to wait 3-4 elevators to get down or up. Used to»

«We had a beautiful suite, the bed was very comfortable, the location was great, close to restaurants, the mall and the highway. The breakfast was nice and the staff were all very pleasant.»

«Nice to have a hot tub! Staff were very good!»

«We stayed here for the first time. The rooms are definitely spacious and fit my family of 4 in it with plenty of space to move around. The staff were very easy to deal with although their was a language barrier with a few which made it hard but it wasn't a deal breaker. The rooms were clean, the coffee in the room was good and the pool was warm. Still wish they had a hot tub for us parents who needed a relaxation time. All and all I would highly recommend this place, we will book there again. »

«Breakfast menu was fresh , room was clean staff was very professional and hospitable. Parking lot well lit and secure m»