Hoteller i West Side

«The front desk attendants were very rude and unwelcoming. The manager was standing up there also. No one greeted us, so we weren’t sure where the check-in point was located. We were literally looking around and I finally went to what I assumed to be the front desk. I sent a complaint through Expedia and the manager responded with some weak AI generated apology. He never tried to personally introduce himself to me or anything and we were there four nights. I sent another message stating that I ...

«Smallish room, but perfect for what I needed - a quick, cold staycation. Will stay again.»

«King size bed was the entire room and hangers in closet were hanging half way out.»

«Very close to shopping, eating, and interstate. Great location. We walked to most of what we wanted to do.»

«Great location for everything Chicago. Very nice breakfast in the lobby to buy, French toast was our favorite. Extremely comfortable room, bathroom and bed. Front desk was helpful, caring and efficient. Internal fan was quite loud so we decided to keep it on rather than using the on/off auto setting like an airplane engine coming&going; does cover lake street train sounds though. Parking nearby at the university parking structure worked well, only $15/day. Views of the neighboring ...

«Mistakenly made reservations for the wrong night and the company would not allow me to reschedule or cancel the booking. The property manager never even contacted me personally nor was I able to speak to any staff for a solution. The booking was accidentally made, and there was ample amount of time to find a solution, but I never heard from them.»

«Breakfast was great»

«We had a great stay at Level. I think it’s a really good option for a longer trip, especially if you want more of an apartment-style setup and a convenient location. The staff was amazing from start to finish and truly made the stay stand out. Everyone was kind, helpful, and welcoming, and the service alone would make me come back. The location is also very convenient and worked well for getting around Chicago, especially if you don’t mind doing a bit of walking. For our family, I think it felt ...

«nice rooms, large and decorated nicely»

«The room was contemporary, clean, and well appointed. The thermostat was responsive, and an extra blanket and pillow were in the room for convenience. An excellent breakfast in included. Parking is an additional charge, but very convenient. The location is perfect for visits to Rush University Medical Center and the Professional Building.»

«I love the pool and exercise room access, breakfast was amazing»

«Etter å ha bodd en uke på moteller i USA så trengte jeg en overnatting på et bedre hotell. God score her og nærhet til United Center er positivt. Starte bra: Stort og flott rom i øverste etasje. Rommet var godt temperert, flott bad og i det hele tatt en positiv opplevelse. Men, det var noen men. Jeg trengte å få vasket noen klær, og krysset av for over-natten-levering. Klær levert inn før 21.00 ble levert før 09.00 dagen etter. Jeg ringte å ba dem hente klærne 16.55. Klokken 17.30 hadde de ...

«The location is amazing. So many restaurants and shops. Easy access to Blue line train. Great neighborhood! The biggest disappointment was the breakfast. It was primarily baked goods that were dry and almost seemed like day olds. An egg frittata was served twice which was a great addition but it was flat like a pancake and cold. There was a toaster oven to heat it up which was helpful but seems unnecessary when you are at breakfast right when it starts. The overnight oats and yoghurt in the ...

«Me and my girlfriend stayed here for two nights. Overall, I think that we enjoyed our stay, but there were a few things that peeved us. The biggest thing was that though hot water just wouldn’t turn off no matter what we tried. The water was scolding hot so we were unable to use the shower. Also, the customer service was a little poor with no one being on site. Help was hard to come by if they fix the water issue and maybe had a bit more responsiveness I would easily rate them four stars, but ...

«Location worked very well for our needs. Location was a bit sketchy but we came across zero issues with the neighborhood. Room wasn’t perfect and could have been a little more clean as there was a dirty rag on the floor and the bed sheets/pillows had some questionable stains. Best New Subs across the street was delicious and worth stopping by. Keep in mind all amenities, bathrooms, kitchen, lounge areas are all shared spaces. Doors to the rooms could have been more secured with deadbolts.»