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Anmeldelser av Washington Burgess Inn

2 out of 5
Washington Burgess Inn
18940 Motel Drive, West Point, VA

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 29 av totalt 91 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 91 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 91 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 91 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 91 anmeldelser." "

7,4/10

Renhold

7,6/10

Personale og service

6,6/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Bonnie

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Room was clean, everything worked, comfortable beds. Close to a highway so it was noisy
Bodde her 1 natt i desember 2023
Svar fra WBINNGM den 8. feb. 2024
We appreciate your feedback. We hope to see you soon in the future.

8/10 – Bra

Terry

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Very dated. Wi-Fi was extremely slow. Paper mill town with many chemical smells. Comfortable bed and great hot water. No hair dryer in rooms.
Bodde her 3 netter i november 2023
Svar fra WBINNGM den 6. nov. 2023
Dear Terry,We appreciate you staying with us over the weekend. We apologize for the inconvenience you experienced with Wi-Fi and Hair dryer. We hope to see you soon if you are ever back in the area.

6/10 – Grei

robert

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra WBINNGM den 6. nov. 2023
We appreciate your feedback.

8/10 – Bra

Jim

Reiste med partner
Likte: Renhold og personale og service
No extra toilet paper in bathroom. Only a half roll.
Bodde her 2 netter i oktober 2023
Svar fra WBINNGM den 15. okt. 2023
We appreciate you staying with us. We apologize for the inconvenience and will address it moving forward.

10/10 – Utmerket

Randall

Bodde her 2 netter i oktober 2023
Svar fra WBINNGM den 6. nov. 2023
We appreciate you staying with us and hope to see you soon.

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Colonial Downs trip
I stayed here because i was going to the big races at Colonial Downs. I needed a place to crash for 2 days, so i didn't need anything fancy. Great rate for what i needed
Bodde her 2 netter i august 2023
Svar fra WBINNGM den 15. aug. 2023
Hello David, It’s wonderful to hear that the hotel met your needs perfectly during your visit to Colonial Downs for the races. We hope to see you soon.

6/10 – Grei

Mark

Reiste med familie
Likte: Renhold og personale og service
We were surprised at no Iron or hair drier
Bodde her 2 netter i juli 2023
Svar fra WBINNGM den 18. juli 2023
Thank you for staying at the Washington Burgess Inn. We appreciate your feedback. Iron and hair dryer are available in office on request. We apologize if we missed in communicating that to you.

10/10 – Utmerket

Karen

This roadside motel is comfortable, quiet and clean. Good value for the money.
Bodde her 1 natt i juli 2023
Svar fra WBINNGM den 2. juli 2023
Thank you for your review and for choosing our hotel. We are happy that youenjoyed your stay and we look forward to having you again as a guest in our hotel.

6/10 – Grei

Bruce

Bodde her 1 natt i juni 2023
Svar fra WBINNGM den 14. juni 2023
We appreciate you feedback.

6/10 – Grei

Laurie

Reiste med familie
Likte: Personale og service
We had requested an early check in time, which was available when we arrived. There is no check-in desk and staff can be called by ringing a buzzer. The pool, which is still listed as an amenity on the motel's web site, had been filled in and is now a grassy plot. The on-site restaurant was closed for breakfast the morning we left. Very limited dining options in the vacinity.
Bodde her 1 natt i juni 2023
Svar fra WBINNGM den 5. juni 2023
Dear guest,Thank you for staying with us. We apologize for the inconveniences you experienced during your stay. We regret any confusion about the early check-in process and the absence of a traditional check-in desk. We also apologize for the outdated information about the pool on our website and the closure of our on-site restaurant for breakfast. We appreciate your feedback regarding the limited dining options in the vicinity. We value your input and will make improvements based on your comments.

10/10 – Utmerket

Zachary

Bodde her 1 natt i juni 2023
Svar fra WBINNGM den 29. juni 2023
Thank you for staying at the Washington Burgess Inn. We appreciate your feedback.

10/10 – Utmerket

Kameron

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
It was clean and quiet and I would stay here again
Bodde her 1 natt i mai 2023
Svar fra WBINNGM den 31. mai 2023
We appreciate your feedback and thank you for staying with us. We hope to see you soon.

8/10 – Bra

Frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All went good . It isn’t a Hylton or a Holiday Inn but it’s a good okay place .
Bodde her 1 natt i mai 2023
Svar fra WBINNGM den 15. mai 2023
We appreciate your feedback and hope to see you soon if you are ever back in West Point.

10/10 – Utmerket

Sarah

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable stay!! It was very clean, comfortable and slept very well.
Bodde her 1 natt i desember 2022
Svar fra WBINNGM den 5. des. 2022
Dear Sarah, We appreciate your feedback. Thank you for staying with us. We look forward to seeing you soon if you are ever in the area again.

10/10 – Utmerket

RANDALL

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 2 netter i september 2022
Svar fra WBINNGM den 3. okt. 2022
Thank you for staying at the beautiful Washington Burgess Inn. We appreciate your feedback.

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
West Point stay.
Would have liked to have directions for use for the spa. Also would have liked replacement towels when house keeping removed the ones we had. Overall the experience was positive!
Bodde her 2 netter i september 2022
Svar fra WBINNGM den 3. okt. 2022
We appreciate your positive feedback. We hope to see you soon if travel brings you back in the area.

10/10 – Utmerket

Kenneth

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No additional comment.
Bodde her 1 natt i august 2022

6/10 – Grei

Saurabh

Bodde her 2 netter i juli 2022

10/10 – Utmerket

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 night stay
Great budget motel/hotel. Nothing fancy but a clean place to spend a night. If I had to complain about something the bed was a little bit small to be called a queen. If you are going to put 2 adults on one bed you better like to snuggle.
Bodde her 2 netter i mai 2022
Svar fra WBINN den 12. juni 2022
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Utmerket

Jason

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room for a very reasonable rate.
Bodde her 1 natt i mai 2022
Svar fra WBINN den 9. mai 2022
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

8/10 – Bra

Ray

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable
I had a very smooth transition to the room. It was very convenient check in. The place is a no-frill but very comfortable and relaxing.
Bodde her 2 netter i mars 2022
Svar fra WBINN den 2. apr. 2022
Thank you for your feedback. We hope to see you in near future.

8/10 – Bra

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You get what you pay for. It was exactly what we needed for a quick night to rest in between going to wineries.
Bodde her 1 natt i februar 2022
Svar fra WBINN den 3. mars 2022
Thank you for staying with us. We appreciate your feedback.

2/10 – Forferdelig

daniel

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The heat was broken so we froze all night. The toilet leaked all over the floor onto the carpet onto the carpet. The owner did not speak English and gave us a towel to stop up 526 gallons of water that had spilled. There were bed bugs in the bed. The refrigerator was warm almost hot. When we spoke to jankey she was rude an not helpful.
Bodde her 1 natt i februar 2022
Svar fra WBINN den 21. feb. 2022
Dear daniel, We apologize for the concerns you have about your experience at this hotel.

10/10 – Utmerket

Anita

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The remodeling of the bathroom looked great. The room was lots cleaner than other times I've stayed here. People could be a little friendlier when guests check in, but overall, it was a great stay.
Bodde her 2 netter i januar 2022
Svar fra WBINNGM den 8. jan. 2022
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel. Rest assured that we will do everything it takes to make us deserving of your loyalty.

10/10 – Utmerket

Derrius

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot to go too
Bodde her 2 netter i desember 2021
Svar fra WBINNGM den 9. des. 2021
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 – Grei

ANITA

Forretningsreisende, Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Housekeeping left something to be desired. There was dirt and hair in the corners of the bathroom and hair on the shower walls. The night we arrived there was something sticky all over the floor of the sink area which we wiped up with the bath mat. The mat was replaced the next day. We were there 10 days, and the carpet was not vacuumed once. For the price it was adequate. Definitely no frills, which was fine, but could be cleaner.
Bodde her 5 netter i november 2021
Svar fra WBINNGM den 8. des. 2021
Thank you for staying at the beautiful Washington Burgess Inn! We appreciate your feedback. I would like to apologize for not providing the outstanding guest experience that our guests are accustomed to. I have addressed the issues that you outlined with our staff and assure you that we are making every effort to not allow another experience of this magnitude to occur again. Guest satisfaction is our top priority. I am truly sorry that we fell short of your expectations.

10/10 – Utmerket

Judy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to wedding we were attending
Bodde her 2 netter i oktober 2021
Svar fra WBISTAFF den 11. okt. 2021
Dear Judy, We appreciate your business. We hope to see you soon in the future.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Visit to wineries
Our room was very clean. Motel a killer older but well maintained. Well worth the price and we would stay again if ever needed.
Bodde her 1 natt i oktober 2021
Svar fra WBINNGM den 3. okt. 2021
Dear Michael, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

GiAnna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable beds, great shower and clean!
Bodde her 1 natt i september 2021
Svar fra WBINNGM den 27. sep. 2021
Thank you for your feedback. We hope to see you soon in near future.

8/10 – Bra

Charles

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The facility was old but very well maintained. I think had had recent upgrades. Quite nice.
Bodde her 3 netter i september 2021
Svar fra WBINNGM den 22. sep. 2021
Thank you for your feedback. We hope to see you soon in near future.

8/10 – Bra

Pamela

Bodde her 1 natt i september 2021
Svar fra WBINNGM den 17. sep. 2021
Thank you for your feedback.

8/10 – Bra

Martha Kaye Engdahl

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was concerned about this hotel because of some reviews but we had to stay in this area and it was the only hotel. However, while not at all fancy - it is a roadside motel - it was extremely clean, safe, and comfortable. There was a coffee pot and a mini-fridge. I did not see a spot of dust in any corner. The shower and bathroom were absolutely clean. It also had a night desk check-in. Not a resort but a fine place to stay. I thought some reviews I read were not reflective of our experience.
Bodde her 1 natt i august 2021
Svar fra WBINNGM den 30. aug. 2021
Dear Martha Kaye, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope to welcome you back to the hotel in the near future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Little gem
Cozy, place second time we stayed there and this quiet little town is so cute. The hotel doesn't look the greatest on the outside but it's super clean and nice on the inside
Bodde her 1 natt i august 2021
Svar fra WBINNGM den 15. aug. 2021
Thank you for making our hotel your second home when you're in West Point. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay. No problems.
Good stay. Ckean room. Great service.
Bodde her 1 natt i juli 2021
Svar fra WBINNGM den 21. juli 2021
We appreciate your feedback. We hope to see you soon!

8/10 – Bra

Josh

Bodde her 2 netter i juli 2021
Svar fra WBINNGM den 14. juli 2021
We appreciate your feedback.

6/10 – Grei

David

Reiste med familie
Likte: Renhold og personale og service
You get what you pay for.
You get what you pay for. We just needed it to sleep for two night while we were at Busch Gardens. Nothing more. It’s not an over the top place, but for the price, I’d stay here again! If you google this place, it’ll say there is a pool… we found out there actually is not a pool (the kids were upset) & it has been removed YEARS ago.
Bodde her 2 netter i juli 2021
Svar fra WBINNGM den 8. juli 2021
Thank you for your feedback.

8/10 – Bra

Mark

Bodde her 2 netter i juli 2021
Svar fra WBINNGM den 6. juli 2021
We appreciate your feedback.

10/10 – Utmerket

Pam

Bodde her 2 netter i juni 2021
Svar fra WBINNGM den 29. juni 2021
Thank you for your feedback. We hope to see you soon.

8/10 – Bra

Michael

Bodde her 1 natt i juni 2021
Svar fra WBINNGM den 27. juni 2021
Thank you for your feedback.

8/10 – Bra

Michael

Bodde her 1 natt i juni 2021
Svar fra WBINNGM den 27. juni 2021
We appreciate your feedback.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was fine
Bodde her 2 netter i juni 2021
Svar fra WBINNGM den 23. juni 2021
We appreciate your feedback. Thank you for staying with us. We look forward to seeing you soon.

10/10 – Utmerket

Kara

Bodde her 1 natt i juni 2021
Svar fra WBINNGM den 22. juni 2021
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice quite, stay ..Clean! Close to everything.
Bodde her 2 netter i mai 2021
Svar fra WBINNGM den 10. juni 2021
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Bra

Denise

Bodde her 1 natt i mai 2021
Svar fra WBINNGM den 10. juni 2021
Thank you for your feedback. We hope to see you soon.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2021
Svar fra WBINNGM den 10. juni 2021
We appreciate you staying with us. Looking forward to see you soon.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mai 2021
Svar fra WBINNGM den 27. mai 2021
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jacquzzi
Bodde her 2 netter i april 2021
Svar fra WBINNGM den 27. apr. 2021
Thank you for staying at the beautiful Washington Burgess Inn! We appreciate your feedback.

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2021
Svar fra WBINNGM den 27. apr. 2021
Thank you for your candid feedback.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i februar 2020
Svar fra WBINNGM den 22. mars 2020
Thank you for staying with us. We appreciate your feedback.

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Old but well maintained and clean
Very dated interior with a cramped bathroom. It is well maintained and clean though. I would stay there again. Good size TV and the room was comfortable.
Bodde her 1 natt i februar 2020
Svar fra WBINNGM den 16. feb. 2020
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.