Hoteller i West Point

«Old. Not well maintained. Smelled like cigarettes in our room.»

«The room was so large and so clean! We will definitely be staying again!»

«Clean room, friendly staff, breakfast in point. Everything you need, nothing you won’t. Also, good location. Tons of food around.»

«They are in the process of a complete renovation so whilst the facilities were old, the new stuff was looking very good and the staff was very helpful»

«Check-in/check-out Staff was nice and helpful. Breakfast foods were cold and fruit bowl/other items not replenished. Beds were comfortable. Would be nice if they would have had shampoo and conditioner in shower.»

«Spacious room with microwave and fridge.»

«The European tapestries and decor was unique and the overall experience was excellent. I requested a champagne bottle be left in the room before I arrived and the staff had it ready! Great experience and I’ll be coming back.»

«Loved the location. Bearing able to walk to everything. Staff was friendly and helpful. The rooms were very clean. The breakfast wasn’t much and the staff in there wasn’t as good as the rest of the hotel. The hotel overall just needs some updates and upkeep. Starting to look run down, but so was the visitor center.»

«A new building designed in the style of colonial era homes. Larry and Patricia were terrific hosts. Breakfast was made to order and amazing, including biscuits made according to Larry’s grandmother’s recipe. Comfy bed, plush towels. The dimmer switches for the lights are a great touch. Plenty of parking, nice large backyard with tons of birds. Remote location so it’s nice and quiet. Absolutely would stay here again! »

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Overall great place great time — especially for the kiddos»

«I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the ...

«The pool was not operational. The whole hotel lost water for half a day, and the front desk staff was rude and not helpful during that process. Will never stay here ever again.»

«Beautifully maintained. Helpful and friendly staff. Walking distance to Historical Colonial Williamsburg.»

«Hotel was very clean. Convenient location. Helpful staff. Great for family or weekend getaway to Williamsburg. Would go back.»

«Positive sider: Stort fint, rent rom med gode senger. Pene Omgivelser, kort vei til de gamle husene. Kort vei til golfbanen. Negative sider: innsjekking i et eget hus langt fra hotellet, ingen hjelp til å finne riktig hotell. Ikke en ansatt til stede på hotellet. Frokost var skuffende: "snacks", kaffe i poser til automat, pappkrus, juice i flasker, ingen glass. Bassenget som vises på hotellets bilder lå et helt annet sted.»

«Breakfast was okay.»

«Overall my stay was OK. Upon arrival I was not able to check in on time because my room was not available due to hotel being reserved to capacity, which caused me to have a 1 hr delay in check in. The hotel receptionist (Urania)was somewhat pleasant however, made some remarks that my particular room wasn’t ready because I had to wait for a handicap room, I stated I did not book a handicap room. Then, she stated that since I booked via Expedia that, I have the cheapest room, so I had to wait for ...