Hoteller i West Point

«The room was updated and very clean. Exceeded my expectations. It was the only hotel/motel in the area, which caused concern but, they have done a good job keeping it up to date.»

«The smell of smoke, even in nonsmoking rooms is tough. The 4th floor hallway smelled like weed. We were given a “nonsmoking” room on the 4th floor that had cigarette burns in the sheets, so we were moved to the 2nd floor. Room was slightly better, but the tv didn’t work, nor the phone. The a/c worked great!! Given the price for one night, I understand the risks, just think Wyndham needs to monitor their properties better.»

«Clean room awesome staff, breakfast is great.»

«We arrived late and stayed one night. We were put in a room that had clearly been occupied by someone else. Bed was slept on, trash can was overflowing with trash and there were used towels in the bathroom. We immediately notified the front desk and were given a new room.»

«bed was substandard. Room was clean. breakfast was not that great.»

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Just gross all the way around»

«Need to sort out breakfast so the waffle station is separate from other breakfast items. Lines were too long to get other breakfast items. A comfortable sitting area outside would be nice.»

«SO much dirt in the shower. It was pretty nasty.»

«Great pool, great hot tub»

«It's very clean and the kids loved it»

«It was terribly inconvenient that the hot water went out on Saturday around 2pm and wasn’t fixed by checkout the next day. We had a wedding to attend. No hot water.»

«The staff were engaging and so friendly. The breakfast was really good. The rooms were clean and quiet. As a woman traveling alone safety was a priority for me. There was a lot of parking close to the front entrance so I had easy access to the hotel. I felt safe at all times.»

«MOUSE FECES on the bed! Absolutely DISGUSTING - anyone valuing their health / safety should stay FAR AWAY! Was one of the only places left on Expedia on Memorial Day weekend, not the best reviews, but I thought how bad could it be for a night after Busch Gardens? I should have turned and ran when I pulled in the parking lot and saw vagrants that appeared to be living in this motel doing drugs in clear view on the sidewalk. Quickly rushed my kids inside, locked the door behind us and immediately ...

«Hampton Inn has been my preferred travel choice for years. However for this stay, my Room was not available at my check in time which was after 6:00 pm I initially arrived at 11:00 AM via Amtrak so consequently no vehicle to stage my baggage. I asked if the property could store my bags. They accommodated me by accessing a locked storeroom. Not giving me a lot of confidence that they are set up for bag storage. This is an important amenity for me at both ends of the stay. As it may be for other ...

«Poorly managed wifi didn't work room was 80 degrees when I checked in. Dirty walls»

«Front desk attendant Grace was amazing from the moment we arrived. She went above and beyond to help us and even brought extra sheets, etc to our room herself. She answered all questions and was extremely nice, polite and professional. Our king suite was very roomy and clean. The only thing we would have appreciated is a chair. There is more than enough room. Breakfast was good and kids loved the you make waffles with whipped cream and sprinkles!»