Hoteller i West Point

«It was clean and quiet. We had everything we needed»

«Just reopened and completely renovated. Very clean, had all that was needed with fridge and microwave in room. Nice bathroom with very hot water and plenty of shampoo, conditioner, and body soap. Staff was very nice and property was safe. Confident location to William and Mary and the outlet shopping.»

«Clean room»

«This is a resort where big tour buses bring large groups of people. A lot of young people to senior citizens are accommodated. They have more than the advertised continental breakfast. They have a large pool. It is in walking distance to Colonial Williamsburg. Our room was large and comfortable. It was quiet and secure. Parking was a little challenging in the evenings if you have walking issues but there was plenty. I would stay there again.»

«Clean accommodations and friendly staff»

«Enjoyed our stay!»

«The walls had holes and the ceiling was leaking just dirty!»

«Didn't expect much for the price but the room was clean, comfortable and very suitable.»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«Front desk attendant Grace was amazing from the moment we arrived. She went above and beyond to help us and even brought extra sheets, etc to our room herself. She answered all questions and was extremely nice, polite and professional. Our king suite was very roomy and clean. The only thing we would have appreciated is a chair. There is more than enough room. Breakfast was good and kids loved the you make waffles with whipped cream and sprinkles!»

«First and last time crossing that threshold….2 absolutely shocking events take place within about an hour….we were in the room locked in with an extra kick stick barring the door. All of a sudden we can hear someone using a key card trying to get in our room…I yelled and you can hear them say something like why would they give us this room key…I called the front desk and they said they would look at the cameras and called me back….said there was an error made and apologized. Ok. Try to give some ...

«Staff was friendly (when they were at the desk) but hotel and rooms were extremely too hot. The smell of chlorine in the pool was overpowering and not enjoyable to guests to the point it was burning our eyes as soon as you walk near the door. The hot tub was murky green and smelled of fish. AC was not working properly our entire stay and we even left right before midnight of our last night there as we were so uncomfortable. We were going to try and change rooms but when we went to the desk each ...

«Pool was green for the two nights we were there. Other patrons noticed it too and refused to use it. The gym was the size of a large closet. The breakfast was lacking. If you're planning to stay here, I would check on condition of the pool if you're wanting to use it. Seems like they need more help, one man was taking care of the front desk, taking care of the breakfast area, and emptying the garbage cans. Fortunately, Expedia was able to give us a credit, due the inconvenience. Needless to ...

«Breakfast, location»

«Rooms need upgrading. No toiletries in bathroom. Dirty wash cloth in bathroom. AC unit sounded like a jet ready for take off. Exposed pipes under sink and bathroom. TV very small in living area and it still has a dvd player. Didn’t know they still make those. On a positive note. Staff was polite and courteous. The hotel is very quite, peaceful and overall very clean.»

«The staff were pleasant but we had trouble getting help with a piece of medical equipment when we were ready to leave. The location is quiet and the breakfast was good. Our only real complaint was that the floor in our room wasn't that clean. It seemed a bit sandy underfoot from the get go.»

«Great weekend stay. Clean, spacious room. We could all spread out in our own space-really like how the room was setup. Nice fridge, sink area. Pool was a nice size-my only concern was the flooring held the water and no one came in to mop it up, as far as we could tell (the next morning when we used it there were still puddles). Breakfast area was nice. Good options. Never saw the tables being wiped up after use, which would have been a plus. Front desk staff were very friendly and helpful. We ...