Hoteller i West Point

«It was clean and quiet. We had everything we needed»

«Hotels like this one damages the hospitality industry in the USA. I should be renovated completely. Phones were not working and most of the buttons on the key pad were missing, roaches under the sink in the bathroom, night stands did not have handles or were missing screws, tv remote could only turn on tv and only provided on channel to watch, . I couldnt take a shower after my wife showered because only hot water was coming. So I came back home after one whole day at the hotel. No breakfast, ...

«Clean accommodations and friendly staff»

«Enjoyed our stay!»

«The room was visibly dirty and the sheets were stained. The breakfast was okay at best. The biscuits were hard and the gravy was cold. Pool was wonderful, clean and convenient hours»

«A little skeptical due to some previous bad reviews, but we had a fantastic stay in a spacious, clean and nice apartment. Will definitely come back.»

«It is what you would expect for the prize, near shopping mall, fastfood joints - friendly people at the front desk. Bad Internet signal in our room though.»

«The staff were phenomenal. I couldn't ask for better customer service. I realized this is a budget choice but the breakfast was pretty lacking, I only drank the coffee because the rest was basically just low quality white carbohydrates. The room was not super well maintained. There were issues with the room that were not in good working order. For example, the bathroom door didn't close all the way which didn't matter for me since I was staying there by myself but would have mattered if I had ...

«I loved the benches outside the rooms and how well lit the whole property was. It was very peaceful and quiet.»

«This is a resort like hotel where big tour groups stay. Overall we were pleased with the location and comfort. There were minor things that were not working such as treadmills and some ice machines but as a whole we enjoyed our stay and would stay again. Specifically their continental breakfast is more than that. Their location is in walking distance to Colonial Williamsburg. Our room was spacious and the bed comfortable. What Expedia doesn’t tell you is that there are about $30 per day ...

«SO much dirt in the shower. It was pretty nasty.»

«Staff was friendly (when they were at the desk) but hotel and rooms were extremely too hot. The smell of chlorine in the pool was overpowering and not enjoyable to guests to the point it was burning our eyes as soon as you walk near the door. The hot tub was murky green and smelled of fish. AC was not working properly our entire stay and we even left right before midnight of our last night there as we were so uncomfortable. We were going to try and change rooms but when we went to the desk each ...

«It was terribly inconvenient that the hot water went out on Saturday around 2pm and wasn’t fixed by checkout the next day. We had a wedding to attend. No hot water.»

«Loved the suite layout. Very clean with friendly staff. Great place to stay!»

«MOUSE FECES on the bed! Absolutely DISGUSTING - anyone valuing their health / safety should stay FAR AWAY! Was one of the only places left on Expedia on Memorial Day weekend, not the best reviews, but I thought how bad could it be for a night after Busch Gardens? I should have turned and ran when I pulled in the parking lot and saw vagrants that appeared to be living in this motel doing drugs in clear view on the sidewalk. Quickly rushed my kids inside, locked the door behind us and immediately ...

«Front Desk were very helpful»

«Poorly managed wifi didn't work room was 80 degrees when I checked in. Dirty walls»

«Front desk attendant Grace was amazing from the moment we arrived. She went above and beyond to help us and even brought extra sheets, etc to our room herself. She answered all questions and was extremely nice, polite and professional. Our king suite was very roomy and clean. The only thing we would have appreciated is a chair. There is more than enough room. Breakfast was good and kids loved the you make waffles with whipped cream and sprinkles!»